Bilingual Community Manager Job at Asset Living in Houston

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Our growing portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team, committed to leadership, collaboration, and growth opportunities. Asset Living is recognized as one of the nation's Best and Brightest Places to Work and is an Accredited Management Organization (AMO) through IREM.

Position

Community Manager – The Community Manager oversees the entire operations of a housing community under the supervision of the Regional Manager. Responsibilities include personnel, leasing, maintenance, financial administration, and risk management. The on-site leader supervises property staff to ensure compliance with Asset Living policies, safety and fair housing guidelines, and liability considerations.

Essential Duties & Responsibilities

• Personnel Management – screen, hire, train, coach, and develop on-site staff; conduct ongoing training, coaching, and guidance in compliance with Asset training benchmarks.
• Maintain regular/daily onsite attendance; complete weekly/daily office and maintenance staff schedules and assignments.
• Address performance problems, document findings, communicate with direct supervisor and HR, and terminate appropriately when necessary.
• Promote harmony and quality job performance; ensure staff compliance with company policies and procedures.
• Financial Management – strive to maximize net operating income through cost control and revenue/leasing improvements; develop operating budgets/forecasts; monitor deposits, rent collections, and charges; reconcile vendor invoices; ensure timely financial reporting.
• Strategic Leasing Management – develop yearly marketing plans, implement leasing strategies, ensure lease signing and documentation are accurate and up to date, and maintain reporting systems.
• Resident Relations – address resident complaints and requests to ensure satisfaction; develop and implement retention programs (e.g., resident events, promotions, newsletters).
• Administrative & Maintenance Management – ensure leasing reporting is accurate and timely; oversee emergency response and minimize liability; monitor maintenance service requests and ensure timely repairs and property appearance; conduct regular property inspections and make-ready checks.
• Resource Management – manage budgeting for resources, equipment, and supplies; obtain bids, evaluate service quality, and oversee construction/rehabilitation activities to ensure quality and expediency.

Education/Experience

• High School Diploma or equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to operate on-site software and basic computer skills.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly stand, use hands, reach with arms, talk or hear; frequently walk and sit; occasionally stoop, kneel, crouch, or crawl; may lift up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

License/Equipment

• Must have reliable transportation due to the on-call requirement.

Salary Range

$55,000.00 per year to $75,000.00 per year

This job description should not be considered all-inclusive and may be modified at any time. The offer includes a comprehensive total rewards package with benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and potential commissions and performance bonuses. Full-time employees receive paid sick days and company holidays.

Job function: Marketing and Sales