Multifamily Community Manager Job at Nashville Public Radio in Aurora

Overview

Asset Living is a third-party management firm and a partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to our partners. Our portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that drives innovation and results for clients and communities across the US. We believe in leadership through collaboration and opportunity for growth. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is an Accredited Management Organization (AMO). We are committed to a culture of teamwork and excellence.

Position

Community Manager

The Community Manager is responsible for overseeing the operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial administration, and risk management. As an on-site leader, you will supervise property staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability considerations.

Essential Duties & Responsibilities

• Personnel Management: supervise on-site staff; screen, hire, train, coach, and develop team; ensure ongoing training and compliance with Asset training benchmarks.
• Administrative: complete weekly/daily office and maintenance staff schedules; document performance issues and coordinate with direct supervisor and HR; address and resolve problems; terminate when necessary.
• Staff development: promote harmony and quality job performance through leadership and guidance; ensure policy compliance.
• Financial Management: achieve NOI through cost control and revenue/leasing improvements; develop yearly operating budgets/forecasts; monitor deposits, rent collections, and charges for timely submission; monitor vendor invoices; ensure accurate property closeout and ownership financial reports.
• Strategic Leasing Management: develop yearly marketing plans and utilize marketing systems; ensure effective leasing techniques, follow-up, documentation, and reporting accuracy.
• Resident relations: address complaints and requests to ensure satisfaction; develop and implement resident retention programs; show, lease, and move-in prospective residents.
• Administrative & Maintenance Management: ensure accurate and timely reporting; head emergency response for the property; monitor service request turnaround and maintenance responsiveness; maintain property appearance and timely repairs; manage resources, bids, and vendor relations; oversee on-site construction and rehabilitation activities to ensure quality.
• Operations leadership includes directing maintenance, ensuring make-readies, and supervising day-to-day property operations.

Education/Experience

• High School Diploma or equivalent; Bachelor\'s degree preferred or four years of housing industry experience; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly communicate with others; may require repetitive motions; ability to work overtime, weekends, and night hours ( emergencies ).
• Occasionally required to stand, walk, or sit for prolonged periods; move between worksites.
• Occasionally required to ascend/descend ladders, stairs, and other access points; capable of lifting and moving objects up to 25 lbs; work in various environments, including outdoor conditions and confined spaces; exposure to chemicals may occur.

License/Equipment

• Must have reliable transportation due to emergency on-call requirement.

Salary Range: $70,000 per year to $85,000 per year

This job description is not all-inclusive and may be modified at any time. Additional duties may be assigned by supervision as needed.