Residential Community Manager Job at Nashville Public Radio in Ridgway

Overview

Location: Ridgway Space to Create

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to our partners. Our portfolio spans multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that differentiates us and drives innovation and results for clients and communities across the US. We believe in leadership, collaboration, and opportunities for growth as the company grows. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work, ranked in the NMHC top 50 professionals, and is a member of IREM as an Accredited Management Organization (AMO).

Join Asset Living to become part of a dynamic team that values unity, diverse talents, and a culture of shared success.

Position

Community Manager

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. The role includes managing personnel, leasing, maintenance, financial administration, and risk management. On-site leadership ensures compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability considerations.

Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in line with Asset training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Address performance problems, document appropriately, communicate with direct supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance through supportive leadership
• Ensure staff compliance with company policies and procedures
• Financial Management
• Improve net operating income through cost control and revenue/leasing strategies; identify trends and recommend actions
• Develop yearly operating budgets/forecasts
• Monitor timely deposits, rent collections, and charges; ensure timely submission
• Monitor, reconcile, and code vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate
• Strategic Leasing Management
• Develop yearly marketing plan and implement marketing strategies and systems
• Ensure effective leasing techniques, follow-up procedures, lease signings, and accurate reporting
• Respond to resident complaints and requests to ensure satisfaction
• Develop and implement resident retention programs
• Show, lease, and move in prospective residents
• Administrative & Maintenance Management
• Ensure accurate, complete, and timely administrative and leasing reporting
• Lead emergency response for the property and minimize liability
• Provide excellent customer service and monitor maintenance service request turnaround
• Maintain property appearance; conduct regular inspections and tours to ensure timely repairs
• Plan and utilize resources, equipment, and supplies cost-effectively
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expeditious work

Education/Experience

• High School Diploma or equivalent; Bachelor’s degree preferred, or four years’ housing industry experience; or one to two years related experience and/or training; or equivalent combination
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to perform on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regularly communicate with others; may involve repetitive motions; ability to work overtime, weekends, and nights as emergencies arise
• Occasionally stand, sit, and move between worksites; climb ladders or stairs as needed
• Lift or move objects up to 25 lbs; work in various environments and temperatures; outdoor exposure risk

Licenses and Equipment

• Must have reliable transportation due to emergency on-call requirement

Compensation & Benefits

Salary Range: $21.00 per hour to $25.00 per hour

This job description is not all-inclusive. It is a guide of expected duties and may be modified at any time. Employees may be asked to perform additional duties or responsibilities as required by supervision.