Asset Living is hiring: Community Manager in San Leandro

Overview

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to our partners across multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that values leadership, collaboration, and growth.

Community Manager

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration & risk management. As an on-site leader, you will supervise property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability considerations.

Essential Duties & Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques & company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in line with Asset training benchmarks
• Complete weekly/daily office & maintenance staff schedules and assignments
• Address performance problems; document, communicate with supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance through supportive leadership
• Ensure staff compliance with Company policies and procedures

• Financial Management
• Aim for high net operating income through cost control and revenue & leasing improvement; identify trends and recommend actions
• Develop yearly operating budgets/forecasts
• Monitor deposits, rent collections, and charges for timely submission
• Monitor vendor invoices for timely processing
• Ensure timely property closeout and accurate financial reports

• Strategic Leasing Management
• Develop yearly marketing plans and use marketing strategies & systems
• Apply leasing techniques to achieve closures, follow-up, lease signing, and accurate reporting
• Address resident complaints and requests to ensure satisfaction
• Develop resident retention programs (e.g., events, promotions, newsletters)
• Show, lease, and move-in prospective residents

• Administrative & Maintenance Management
• Ensure accuracy and timeliness of administrative & leasing reporting
• Head emergency team for the property and respond to emergencies per guidelines
• Maintain property appearance and ensure timely repairs with regular inspections
• Plan and utilize property resources, obtain bids, and manage vendors for cost-effective services
• Direct maintenance, construction, and rehabilitation activities to ensure quality and speed

• Miscellaneous
• Must have reliable transportation due to on-call requirements

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in housing; or one to two years related experience and/or training; or equivalent combination
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Frequent communication with others; ability to work overtime, weekends, and nights as needed for emergencies
• Occasional climbing, lifting up to 25 lbs, and moving between worksites
• Ability to work in various environments and conditions

License/Equipment

• Must have reliable transportation due to on-call requirements

Compensation & Benefits

Salary Range: $32 per hour – $32 per hour

At Asset Living, compensation decisions consider factors such as skill, background, certifications, and experience. The offer may include a comprehensive total rewards package with medical, dental, vision, life, disability insurance, 401K with employer match, and potential bonuses. Full-time employees may receive paid sick days and company holidays.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales

Note: This description reflects current opening and may be subject to change.