Community Manager Job at Asset Living in Vacaville

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

We are seeking a Community Manager to oversee the operations of a housing community under the supervision of the Regional Manager. The on-site leader will supervise personnel, leasing, maintenance, financial, administration and risk management to ensure compliance with Asset Living policies, safety and fair housing guidelines.

Essential Duties & Responsibilities

• Personnel Management: screen, hire, train, coach, and develop on-site staff; ensure training and performance through coaching and guidance in compliance with Asset training benchmarks.
• Administrative & Maintenance Management: manage office and maintenance staff schedules; ensure timely reporting and documentation; supervise service requests and timely property inspections.
• Financial Management: help achieve NOI through cost control and revenue/leasing improvements; develop annual operating budgets/forecasts; monitor deposits, rent collections, and vendor invoices; ensure timely financial reporting.
• Strategic Leasing Management: develop yearly marketing plan; implement leasing strategies; ensure accurate reporting and follow-up; show, lease, and move in residents; implement resident retention programs.
• Resident Relations: address complaints, concerns, and requests; maintain resident satisfaction; communicate with residents and staff effectively.
• Administrative & Leasing Reporting: ensure accuracy and timeliness of all leasing-related reporting; manage emergencies per company guidelines to minimize liability.
• Property Maintenance Leadership: monitor maintenance performance and ensure timely repairs; manage resources, bids, and vendor dealings; supervise make-readies and work orders.
• Emergency Response: head on-site emergency team and coordinate response with staff and residents per guidelines.

Education/Experience

• High School Diploma or Equivalent; Bachelor's degree preferred or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly required to communicate, use hands, and work overtime, weekends, and nights for emergencies; may stand or sit for extended periods, and move between worksites.
• Must be able to ascend/descend ladders and stairs, lift up to 25 lbs, and work in various environments including outdoor settings and extreme temperatures.

License/equipment

• Must have reliable transportation due to emergency on-call requirement.

Salary

$28.00 per hour to $30.00 per hour

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales