Asset Living is hiring: Residential Community Manager in Lakewood

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Location: Winddrift Apartments

Overview

Asset Living is a third-party management firm that partners with communities nationwide. The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financials, administration & risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability considerations.

Essential duties & responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques & company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in line with Asset training benchmarks
• Complete weekly/daily office & maintenance staff schedules and assignments
• Address performance issues; document appropriately, communicate with direct supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance through effective leadership
• Ensure staff compliance with Company policies and procedures

Financial management

• Aim to maximize net operating income through cost control and revenue & leasing improvements; identify trends and recommend strategies
• Develop yearly operating budgets/forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges
• Monitor timely receipt, reconciliation, and coding of vendor invoices
• Ensure property closeout and accurate ownership financial reports

Strategic leasing management

• Develop yearly marketing plans and utilize marketing strategies & systems
• Lead leasing techniques to achieve closures with accurate reporting
• Handle resident complaints and requests to maintain satisfaction
• Develop and implement resident retention programs
• Show, lease, and move-in prospective residents

Administrative & maintenance management

• Ensure all administrative & leasing reporting is accurate and timely
• Lead emergency team for the property and manage responses to property emergencies
• Maintain property appearance; conduct regular inspections and ensure timely repairs
• Plan and manage property resources, equipment, and supplies
• Direct maintenance, construction, and rehabilitation activities to ensure quality and speed

Education/experience

• High School Diploma or equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform all on-site software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements

Physical requirements

• Regularly communicate with others; may involve repetitive motions, ability to work overtime, weekends, and night hours (emergencies)
• Occasionally ascend/descend ladders, stairs, and uneven surfaces; move objects up to 25 lbs; operate vehicles and equipment as needed

License/equipment

• Must have reliable transportation due to emergency on-call requirement

Salary: Salary Range $28 per year to $31 per year

This job description should not be considered all-inclusive. It is a guide of expected duties and may be modified at any time. Additional duties or responsibilities may be assigned by the supervisor.