Director, UX Research Job at Insulet Corporation in San Diego

Overview Join to apply for the Director, UX Research - Acton, Mass. or San Diego, CA (Hybrid) role at Insulet Corporation We are seeking a strategic and visionary Director of UX Research to lead our user research function and champion a user-centered approach across product development. This role will be responsible for building and scaling a high-impact research team, driving insights that inform design and product decisions, and shaping the future of our user experience strategy. Responsibilities Leadership & Strategy Develop and execute a comprehensive UX research strategy aligned with business goals. Lead, mentor, and grow a team of UX researchers across qualitative and quantitative disciplines. Advocate for the voice of the user across cross-functional teams including Product, Design, Engineering, and Marketing. Research Execution Oversee the planning and execution of user research studies including usability testing, ethnographic research, surveys, and data analysis. Translate complex user behaviors and needs into actionable insights. Ensure research findings are effectively communicated and integrated into product roadmaps. Collaboration & Influence Partner with senior stakeholders to prioritize research initiatives and influence product strategy. Foster a culture of curiosity, experimentation, and empathy across the organization. Promote best practices in research methodologies, tools, and ethics. Operational Excellence Build scalable research operations including participant recruitment, tooling, and knowledge management. Monitor and report on research impact and ROI to executive leadership. Stay current with industry trends and emerging technologies in UX and user research. Qualifications 10+ years of experience in UX research, with at least 3 years in a leadership role. Proven track record of driving strategic impact through user insights. Expertise in a wide range of research methods and tools. Strong communication and storytelling skills. Experience working in agile, cross-functional environments. Advanced degree in Human-Computer Interaction, Psychology, Anthropology, or related field preferred. Preferred Attributes Passion for user-centered design and innovation. Ability to balance strategic vision with hands-on execution. Experience in B2B, SaaS, or consumer tech environments. Familiarity with accessibility and inclusive design principles. Additional Information Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights) #J-18808-Ljbffr In Summary: Insulet Corporation is seeking a Director of UX Research to lead our user research function and champion a user-centered approach across product development . The Director will be responsible for building and scaling a high-impact research team, driving insights that inform design and product decisions, and shaping the future of our user experience strategy . En Español: En Insulet Corporation buscamos un director estratégico y visionario de UX Research para liderar nuestra función de investigación del usuario y defender un enfoque centrado en el usuario a través del desarrollo de productos. Este papel será responsable de construir y escalar un equipo de investigación de alto impacto, impulsar ideas que informen los diseños y decisiones del producto, y dar forma al futuro de nuestra estrategia de experiencia del usuario. Responsabilidades Liderazgo & Estrategia Desarrollar e ejecutar una estrategia integral de investigación UX alineada con las metas empresariales. Dirigir, mentor y crecer un grupo de investigadores UX a través de disciplinas cualitativas y cuantitativas. Abogar por la prueba de voz del usuario a lo largo de equipos interfuncionales incluyendo Diseño, Ingeniería y Marketing. Investigaciones Ejecutivas Supervisar el análisis de datos de usuarios y métodos experimentales relacionados con la ejecución de productos, así como desarrollando prácticas de investigación integradas, análisis de comportamiento y búsqueda de conocimientos sobre la capacidad de uso de información de los clientes, planificación e interacción entre las mejores iniciativas de investigación e investigaciones, etc. Construir operaciones de investigación escalables que incluyen reclutamiento, herramientas y gestión del conocimiento de los participantes. Monitorear e informar sobre el impacto de la investigación y el ROI al liderazgo ejecutivo. Mantenerse actualizado con las tendencias de la industria y las tecnologías emergentes en UX y la investigación del usuario. Calificaciones 10+ años de experiencia en la investigación de UX, con al menos 3 años en un papel de dirección. Un historial comprobado de impulsar el impacto estratégico a través de percepciones de usuarios. Experiencia en una amplia gama de métodos de investigación y herramienta. Fuertes habilidades de comunicación y narración de cuentos. La experiencia trabajando en sistemas ágiles interfuncionales. Se prefieren títulos avanzados en Interacción humano-computadora, psicología, antropología o campos relacionados. Atributos preferidos Pasión por diseño e innovación centrada en el usuario. La innovación emblemática de Insulet, el Omnipod 5 Automated Insulin Delivery System, se integra con un monitor continuo de glucosa para gestionar el azúcar en la sangre sin inyecciones diarias múltiples, cero palmas de los dedos y puede ser controlado por un teléfono inteligente personal compatible en Estados Unidos o por el Controller omnipod 5.