Transamerica
Overview
Job Description Summary
The Instructional Designer is responsible for the design and development of eLearning and classroom programs delivered by the Customer Care Training department, through video, webinars, on-the-job training, quick reference guides, podcasts, and blended learning. Responsibilities
Use instructional design, adult learning theories, and industry-recognized design practices (e.g. ADDIE, SAM) to customize and innovate new and existing programs. Complete the planning phase of content development using educational technologies and leading developing tools. Create course design plans, lead technical development, create storylines, manage project plans, and develop/execute test plans. Integrate eLearning formats into existing programs. Provide guidance and instruction to trainers on program design. Draft and finalize project plans. Suggest improvements to processes. Develop reinforcement activities (such as exercises, practices, and review questions) and supporting materials (such as course descriptions, setup instructions and facilitator guides). Collaborate with others to lead all phases of development with general guidance, including working with: curriculum management, SMEs, stakeholders, technology resources, vendors and customers. Complete the development of storyboards and release of content in accordance with existing departmental processes and standards, including: writing content, interviewing SMEs and documenting information accurately, applying style guidelines, submitting drafts to peers and SMEs for review and incorporating feedback. Perform quality assurance for content and course developed eLearning. Analyze current training programs for effectiveness and to identify areas for improvement. Keep informed of latest trends in authoring tools, learning management systems and virtual collaboration tools. Make recommendation for new tools and software. Lead working teams in moderate to highly complex course development acting as project manager when necessary. Maintain a library of eLearning modules, video presentations, and other materials. Coach and mentor staff analysts; may manage staff as needed. Qualifications
Bachelor’s degree in Instructional Design or equivalent experience Five years of instructional design experience Thorough understanding of instructional design principles, including ability with ADDIE, Kirkpatrick’s level of evaluation, Blooms taxonomy, and adult learning theory Excellent verbal and written communication skills Analytical ability to evaluate training needs and programs Writing and communication skills for creating content and disseminating program information and updates Creative thinking skills to conceptualize and brainstorm innovative learning strategies Ability to manage multiple projects and meet deadlines within budget LMS experience with detailed understanding of SCORM compliance standards Proficiency using MS Office tools, including SharePoint and OneNote Proficiency using instructional design/development software (e.g. Articulate Storyline, Adobe Captivate, GoAnimate, Brainshark, Adobe Creative Cloud – Photoshop, InDesign, Audition, Premier Pro, Camtasia) Preferred Qualifications
Experience with Taleo LMS and Oracle backend databases Proficiency using Articulate Storyline 2 or higher Working Conditions
Office environment/hybrid *Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.** Compensation: The salary for this position generally ranges between $72,000-$85,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2. Bonus Eligibility: This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits
Competitive Pay Bonus for Eligible Employees Benefits Package
Pension Plan 401k Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance Employee Assistance Program College Coach Program Back-Up Care Program Employee Matching Gifts Program Employee Resource Groups Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs Inclusion & Diversity
We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back
We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica’s Parent Company
Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose:
Helping people live their best lives.
As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
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Job Description Summary
The Instructional Designer is responsible for the design and development of eLearning and classroom programs delivered by the Customer Care Training department, through video, webinars, on-the-job training, quick reference guides, podcasts, and blended learning. Responsibilities
Use instructional design, adult learning theories, and industry-recognized design practices (e.g. ADDIE, SAM) to customize and innovate new and existing programs. Complete the planning phase of content development using educational technologies and leading developing tools. Create course design plans, lead technical development, create storylines, manage project plans, and develop/execute test plans. Integrate eLearning formats into existing programs. Provide guidance and instruction to trainers on program design. Draft and finalize project plans. Suggest improvements to processes. Develop reinforcement activities (such as exercises, practices, and review questions) and supporting materials (such as course descriptions, setup instructions and facilitator guides). Collaborate with others to lead all phases of development with general guidance, including working with: curriculum management, SMEs, stakeholders, technology resources, vendors and customers. Complete the development of storyboards and release of content in accordance with existing departmental processes and standards, including: writing content, interviewing SMEs and documenting information accurately, applying style guidelines, submitting drafts to peers and SMEs for review and incorporating feedback. Perform quality assurance for content and course developed eLearning. Analyze current training programs for effectiveness and to identify areas for improvement. Keep informed of latest trends in authoring tools, learning management systems and virtual collaboration tools. Make recommendation for new tools and software. Lead working teams in moderate to highly complex course development acting as project manager when necessary. Maintain a library of eLearning modules, video presentations, and other materials. Coach and mentor staff analysts; may manage staff as needed. Qualifications
Bachelor’s degree in Instructional Design or equivalent experience Five years of instructional design experience Thorough understanding of instructional design principles, including ability with ADDIE, Kirkpatrick’s level of evaluation, Blooms taxonomy, and adult learning theory Excellent verbal and written communication skills Analytical ability to evaluate training needs and programs Writing and communication skills for creating content and disseminating program information and updates Creative thinking skills to conceptualize and brainstorm innovative learning strategies Ability to manage multiple projects and meet deadlines within budget LMS experience with detailed understanding of SCORM compliance standards Proficiency using MS Office tools, including SharePoint and OneNote Proficiency using instructional design/development software (e.g. Articulate Storyline, Adobe Captivate, GoAnimate, Brainshark, Adobe Creative Cloud – Photoshop, InDesign, Audition, Premier Pro, Camtasia) Preferred Qualifications
Experience with Taleo LMS and Oracle backend databases Proficiency using Articulate Storyline 2 or higher Working Conditions
Office environment/hybrid *Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.** Compensation: The salary for this position generally ranges between $72,000-$85,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2. Bonus Eligibility: This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits
Competitive Pay Bonus for Eligible Employees Benefits Package
Pension Plan 401k Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance Employee Assistance Program College Coach Program Back-Up Care Program Employee Matching Gifts Program Employee Resource Groups Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs Inclusion & Diversity
We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back
We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica’s Parent Company
Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose:
Helping people live their best lives.
As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023
#J-18808-Ljbffr