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# Sr Instructional DesignerBaltimore, MDFull-Time# Sr Instructional DesignerBaltimore, MDFull-TimeSep 22, 2025Accounting**Job Family**Talent Management & LearningAt Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.**Who We Are**We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.**What We Do**Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.\* For more information, visit .**Job Description Summary**The Instructional Designer is responsible for the design and development of eLearning and classroom programs delivered by the Customer Care Training department, through video, webinars, on-the-job training, quick reference guides, podcasts, and blended learning.**Job Description**Responsibilities* Use instructional design, adult learning theories, and industry-recognized design practices (e.g. ADDIE, SAM) to customize and innovate new and existing programs.* Complete the planning phase of content development using educational technologies and leading developing tools.* Create course design plans, lead technical development, create storylines, manage project plans, and develop/execute test plans.* Integrate eLearning formats into existing programs.* Provide guidance and instruction to trainers on program design.* Draft and finalize project plans. Suggest improvements to processes.* Develop reinforcement activities (such as exercises, practices, and review questions) and supporting materials (such as course descriptions, setup instructions and facilitator guides).* Collaborate with others to lead all phases of development with general guidance, including working with: curriculum management, SMEs, stakeholders, technology resources, vendors and customers.* Complete the development of storyboards and release of content in accordance with existing departmental processes and standards, including: writing content, interviewing SMEs and documenting information accurately, applying style guidelines, submitting drafts to peers and SMEs for review and incorporating feedback.* Perform quality assurance for content and course developed eLearning.* Analyze current training programs for effectiveness and to identify areas for improvement.* Keep informed of latest trends in authoring tools, learning management systems and virtual collaboration tools. Make recommendation for new tools and software.* Lead working teams in moderate to highly complex course development acting as project manager when necessary.* Maintain a library of eLearning modules, video presentations, and other materials.* Coach and mentor staff analysts; may manage staff as needed.Qualifications* Bachelor’s degree in Instructional Design or equivalent experience* Five years of instructional design experience* Thorough understanding of instructional design principles, including ability with ADDIE, Kirkpatrick’s level of evaluation, Blooms taxonomy, and adult learning theory* Excellent verbal and written communication skills* Analytical ability to evaluate training needs and programs* Writing and communication skills for creating content and disseminating program information and updates* Creative thinking skills to conceptualize and brainstorm innovative learning strategies* Ability to manage multiple projects and meet deadlines within budget* LMS experience with detailed understanding of SCORM compliance standards* Proficiency using MS Office tools, including SharePoint and OneNote* Proficiency using instructional design/development software (e.g. Articulate Storyline, Adobe Captivate, GoAnimate, Brainshark, Adobe Creative Cloud – Photoshop, InDesign, Audition, Premier Pro, Camtasia)Preferred Qualifications* Experience with Taleo LMS and Oracle backend databases* Proficiency using Articulate Storyline 2 or higherWorking Conditions* Office environment/hybrid***\*Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.\*\******Compensation:**The salary for this position generally ranges between $72000-$85,000. This range is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2.**Bonus Eligibility:**This position is also typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.*This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.***What We Offer**For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.Compensation Benefits* Competitive Pay* Bonus for Eligible EmployeesBenefits Package* Pension Plan* 401k Match* Employee Stock Purchase Plan* Tuition Reimbursement* Disability Insurance* Medical Insurance* Dental Insurance* Vision Insurance* Employee Discounts* Career Training & Development OpportunitiesHealth and Work/Life Balance Benefits* Paid Time Off starting at 160 hours annually for employees in their first year of service.*
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