Community Manager Job at Asset Living in Delray Beach

Overview

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Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country spanning multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team, recognized as one of the nation\'s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Responsibilities

The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset’s policies and procedures, safety and fair housing guidelines, and liability concerns.

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in line with Asset training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Address performance issues, document appropriately, communicate with direct supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance through supportive leadership
• Ensure staff compliance with Company policies and procedures
• Financial Management: aim to maximize net operating income through cost control and revenue/leasing improvements; develop budgets/forecasts; monitor deposits, rent collections, and charges; monitor vendor invoices; ensure timely property closeout and accurate financial reports
• Strategic Leasing Management: develop yearly marketing plan, implement leasing strategies, ensure lease signing/documentation, and maintain reporting accuracy
• Resident relations: address resident complaints and requests, implement retention programs, show/lease/move-in prospective residents
• Administrative & Maintenance Management: ensure accurate reporting, lead emergency responses, monitor service request turnaround, maintain property appearance, and manage resources and supplier bids

Qualifications

Education/experience

• High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to understand and perform on-site software functions; basic computer skills
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Regular communication with others; ability to work overtime, weekends, and night hours (emergencies)
• Frequent standing or sitting for prolonged periods; move between worksites
• Ability to ascend/descend ladders, stairs, and operate equipment; lift/carry up to 25 lbs; work in various environments and temperatures

License/equipment

• Must have reliable transportation due to on-call requirement

Salary Range: $85,000 per year to $90,000 per year.

This job description should not be considered all-inclusive. It may be modified at any time. The employee may be asked to perform additional duties or responsibilities as required.

Employment details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales