City of Houston is hiring: COMMUNICATIONS & PUBLIC RELATIONS DIRECTOR (DEPUTY AS

Overview

COMMUNICATIONS & PUBLIC RELATIONS DIRECTOR (DEPUTY ASSISTANT DIRECTOR (EXECUTIVE LEVEL))

Position Overview

DIVISION: MARKETING, COMMUNICATION, & CUSTOMER EXPERIENCE
REPORTING LOCATION: 16930 JOHN F. KENNEDY BLVD.
WORKDAYS & HOURS: MONDAY - FRIDAY 8AM - 5PM, OCCASIONAL WEEKEND AND HOLIDAYS

Purpose of Division

The Houston Airport’s Mission is to connect the people, businesses, cultures and economies of the world to Houston. The MarCommCx Division’s goal is to achieve the organization’s Mission and Vision through marketing analytics, communication strategies to drive non-airline revenue opportunities, maintaining a positive external image via public relations and external communication, and delivering strong customer experience programs for travelers.

Purpose of the Position

The Communications & Public Relations Director (Deputy Assistant Director) will develop communication strategies, goals, and priorities for internal and external communication initiatives. The team creates and executes communication plans to engage and inform various audiences. The team maintains the external public image of the organization and its three airports through social media, traditional media, newsletters, and direct communication efforts. The team also maintains and executes the airport system’s Emergency Communication Plan to guide communication during any declared emergencies.

Responsibilities

• Manage a team of professionals, including developing work schedules, assigning work, reviewing performance, building trust, and recruiting when vacancies arise.
• Coordinate weekly with the Director of Aviation and Senior Leadership to understand upcoming newsworthy activities and develop communications plans.
• Remain trained and compliant with updated crisis communications plans and NIMS/NTSB trainings.
• Communicate regularly with the Communications Director within the mayor’s office to ensure knowledge of departmental activities and issues.
• Direct managers, review operations, and establish department objectives as needed.
• Establish policies, procedures, guidelines and project schedules.
• Review and evaluate correspondence and proposed ordinances/plans.
• Coordinate preparation, implementation and monitoring of the budget and expenditures.
• Assist in design and implementation of special systems, plans and projects.
• Act as liaison to other departments, government agencies and the private sector.
• Research, review and evaluate new data, reports, products and other information.

Working Conditions

The position is in a normal office environment with standard lighting and climate controls. Requires the ability to perform basic physical activities typical of an office setting.

Minimum Requirements

Education: Requires a Bachelor’s degree in Business Administration, Public Administration or a closely related field.

Experience: Seven years of progressively more complex administrative experience, with at least three years in a supervisory role. A Master’s degree in Business Administration, Public Administration or a related field may substitute for two years of experience.

Licenses: Valid driver’s license and compliance with the City of Houston driving policy (A.P. 2-2).

Preferences

• Bi-Lingual in Spanish and English (fluency in speaking and writing)
• Knowledge of Federal procedures, requirements, and regulations for the aviation industry
• Understanding of operations at Large & Medium Hub airports
• Crisis Communications Experience or Training and Certifications (e.g., NIMS)
• Multimedia presentation development with strong photo and video production capabilities

Desired Competencies

• Adaptability
• Judgement
• Teamwork
• Building Trust

Selection / Skills Tests

Department may administer a skills assessment test.

Safety Impact Position: Yes. This position is subject to random drug testing and, for promotions, may require an assignment drug test.

Salary & Benefits

Salary information reflects factors such as candidate qualifications and pay rates within the classification.

Application Procedures

Only online applications will be accepted and must be received during the active posting period. Applications submitted online at www.houstontx.gov. For status, log in to http://agency.governmentjobs.com/houston/default.cfm. For accommodations or assistance, call (832) 393-0453. Pre-employment drug test and physical examination required; verification of information provided.

EOE Equal Opportunity Employer. The City of Houston is committed to a diverse workforce and a work environment free from discrimination or harassment based on protected status.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing
• Industries: Government Administration