Library Assistant Job at Prince William County in Gainesville

Overview

Join to apply for the Library Assistant role at Prince William County.

This role is part of the Haymarket Gainesville Library team, and is focused on providing welcoming service, supporting lifelong learning, and helping the library thrive as a vibrant gathering place for the community.

Responsibilities

• Have experience providing face-to-face and phone-based customer service in a public setting such as a library, retail, clerical, or help desk environment
• Perform essential circulation duties, including checking materials in and out, issuing library cards, placing material requests, and explaining library policies to patrons
• Demonstrate flexibility with scheduling to meet the evolving needs of the library and community
• Accurately and responsibly handle cash transactions
• Be proficient in using a variety of software and databases essential to library operations
• Work effectively both independently and collaboratively as part of a team
• Assist patrons with technology, including public computers, printers, copiers, fax machines, and personal devices (tablets, phones, laptops), as well as digital library resources
• Provide Passport Acceptance Services (after certification)
• Support and participate in library programs and outreach events in the community
• Use Microsoft Office tools effectively, including Teams, SharePoint, Word, and Excel

Minimum Requirements

8th grade and 12 months of Customer Service Experience

Preferences

• Experience working in a library, retail, clerical or help desk providing face to face and by phone customer service in a public setting
• Experience using and troubleshooting standard office equipment: computers, fax machines, and copiers
• Experience using and troubleshooting various technologies (smart phones, tablets, e-readers, etc.) and resources, including databases and library apps
• Experience using software and databases
• Cash handling experience
• Experience using Microsoft Office (TEAMS, SharePoint, MS Word, Excel)
• Scheduling flexibility

Special Requirements

The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule

This is a part-time, non-exempt 20-hour a week position. Library hours of operation are Monday-Wednesday 8:30 a.m. to 8:00 p.m.; Thursday-Saturday 8:30 a.m. to 5:00 p.m. Schedule may vary depending on the needs of the library. Weekend and evening work are required.

Salary

Hiring Salary Range: $19.41 – 24.88 / hourly

Benefits

• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical, Dental, & Vision Plans
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Note: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, view the class description.

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.