Pinnacle Live
Pinnacle Live is hiring: Sales Director - Audio Visual, Event Technology in New
Pinnacle Live, New York, NY, US, 10261
Overview Sales Director - Audio Visual, Event Technology at Pinnacle Live. Salary: $105,000-$130,000 plus incentives.
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. We deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events, with a focus on delivering unforgettable hospitality and live event experiences.
Job Summary The Sales Director plays a critical role within the In-Venue Sales Organization, responsible for driving and managing the sales efforts within their assigned hotel. This role acts as the Pinnacle Live sales leader within the hotel, focusing on building hotel relationships, surpassing sales goals, and facilitating collaboration between Pinnacle Live and hotel sales teams. The Sales Director drives short- and long-term growth and profitability.
Responsibilities Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales.
Maintain deep knowledge of Pinnacle Live’s products and offerings; demonstrate a passion for learning and adopting new technologies.
Communicate and collaborate effectively with the Venue Director on day-to-day responsibilities, service and client issues, hotel relationships, and management of Sales Managers if applicable.
Coordinate with the National Director of Venue Sales on sales funnel management, sales strategies, and CRM management.
Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-convention and debrief meetings when applicable.
Hire, manage, and develop the Sales Manager staff to deliver "Gold Standard" customer experiences throughout the sales process, event execution, and post-event follow-up.
Generate and revise scope of work, quotes, proposals, and contracts for large-scale hotel leads requiring AV products and services.
Stay attuned to the needs of Sales Managers and maintain open lines of communication.
Coordinate with the Operations department to ensure successful events for clients.
Provide and measure accurate revenue forecasts for the sales team and leadership.
Explore profitability, revenue opportunities, and client retention through creativity and collaboration.
Sell profitable business aligned with budget expectations, forecasting, and reporting to support P&L efforts; working understanding of P&L required.
Manage accurate and timely billing of events and clients through the sales team.
Perform other duties as assigned.
Supervisory Responsibilities Directs a team of exempt and non-exempt personnel in accordance with company policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, coaching, performance appraisal, and resolving problems.
Education & Experience Bachelor’s degree in business or related field or equivalent experience.
Minimum of five (5) years of experience in an audio-visual systems sales leadership role.
Minimum of five (5) years in a customer service-facing role.
Minimum of three (3) years in a sales management role.
Strong business communication, presentation, and writing skills.
Proficiency in CRM platforms; ability to generate high-quality insights into sales activity.
Exceptional relationship-building skills, internally and externally.
Production and staging experience within a hotel, venue, convention center, or traveling organization is required.
Scenic and décor experience is required.
Rigging, electrical, and exhibit experience is required.
Required Skills & Knowledge Experienced and passionate manager with excellent leadership skills.
Highly skilled communicator with strong interpersonal abilities.
Project management expertise; proven success in a fast-paced environment.
Adaptable and able to manage changing priorities.
Problem-solving mindset and ability to remove obstacles for clients.
Customer service mindset with willingness to go above and beyond for Pinnacle Live clients.
Comfort working within a dynamic, evolving environment.
Benefits Performance-based incentive plans on top of base salary.
Generous time off with PTO, holidays, and sick/personal days.
401(k) with a contribution match.
Health, vision, dental, and other insurances.
Equal Employment Opportunity Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. We are committed to welcoming, valuing, and supporting every person and their unique contributions. We foster diversity, equity, inclusion, belonging, and mutual respect. We strive to create an environment that embraces all forms of diversity.
Job Details Seniority level: Director
Employment type: Other
Job function: Sales and Business Development
Industries: Events Services
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In Summary: Sales Director - Audio Visual, Event Technology at Pinnacle Live . Salary: $105,000-$130,000 plus incentives . Responsibilities include interviewing, hiring, training, planning, coaching, performance appraisal, and resolving problems . The Sales Director drives short- and long-term growth and profitability .
En Español: Pinnacle Live es un socio de ventas en vivo premium. Elevamos las expectativas de eventos en vivo para personas y lugares que exigen mejor. Ofrecemos soluciones personalizadas de AV para reuniones personales, virtuales e híbridas y eventos en directo, con el enfoque en ofrecer hospitalidad inolvidable y experiencias de evento en vivo. Resumen del trabajo El Director de Ventas desempeña un papel crítico dentro de la Organización de Vendas En Veno, responsable de impulsar y gestionar los esfuerzos de venta dentro de su hotel asignado. Este rol actúa como líder de ventes en vivo en el interior del hotel, centrándose en construir relaciones hoteleras, superar las ventas y facilitar la colaboración entre los equipos de ventos de Pinnacles Live y hoteles. La gestión de negocios conduce al crecimiento a corto plazo y la rentabilidad. Representar a Pinnacle Live y al hotel durante las visitas en el sitio, reuniones de planificación y reuniones previas a la convención y consultas cuando proceda. Contratar, administrar y desarrollar al personal del gerente de ventas para ofrecer experiencias de clientes "Gold Standard" a lo largo del proceso de venta, ejecución de eventos y seguimiento posterior al evento. Generar y revisar el alcance de los trabajos, cotizaciones, propuestas y contratos para grandes líderes hoteleros que requieren productos y servicios AV. Mantenerse atento a las necesidades de los gerentes de vendas y mantener líneas abiertas de comunicación. Coordinar con el departamento de operaciones para garantizar eventos exitosos para los clientes. Proporcionar y medir proyecciones de ingresos precisas para el equipo de vendas y liderazgo. Explorar la rentabilidad, oportunidades de ingresos y retención de clientes mediante creatividad y colaboración. Un mínimo de cinco (5) años de experiencia en un papel de liderazgo de ventas de sistemas audiovisuales. Se requiere una experiencia escénica y decorativa en un rol orientado al servicio al cliente. se requieren tres (3) años en un puesto de gestión de vendas. Habilidades de comunicación, presentación y escritura empresariales sólidas. Proficiencia en plataformas CRM; capacidad para generar conocimientos de alta calidad sobre la actividad comercial. Estamos comprometidos a dar la bienvenida, valorar y apoyar a cada persona y sus contribuciones únicas. Fomentamos la diversidad, equidad, inclusión, pertenencia y respeto mutuo. Nos esforzamos por crear un entorno que abrace todas las formas de diversidad.