Healthcare Interpreter - UI Health, Excellence and Experience Office Job at Univ

Healthcare Interpreter – UI Health

Hiring Department: Excellence and Experience Office

Location: Chicago, IL, USA

Requisition ID: 1037452 | FTE: 1 | Work Schedule: Weekdays, 3:00 PM – 11:00 PM | Shift: Evenings | # of Positions: 1 | Workplace Type: On-Site | Posting Close Date: October 20, 2025

Salary Range (commensurate with experience): $32.36 – $50.03 per hour

About UI Health: UI Health is a comprehensive clinical enterprise that includes a Joint Commission‑accredited tertiary care hospital, outpatient clinics, and a network of federally qualified health centers. UI Health is dedicated to health equity and provides benefits including Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time off, and Tuition waivers for employees and dependents.

Position Overview: The Healthcare Interpreter provides accurate, preferred language interpretation to Limited English Proficiency (LEP) patients and families in Spanish. The interpreter follows the interpreter code, delivers strict renditions, and is prepared for challenging assignments at any time.

Duties & Responsibilities

• Assists patients, employees, and visitors wherever interpretation is required at UI Health.
• Renders correct concepts and meanings between preferred language and English following complexity, clarity, tone, and style while upholding correct grammar and syntax in both languages.
• Understands protocol and terminology in the healthcare industry.
• Attends professional and/or administrative meetings to stay informed on policies, procedures, practices, and specific patient cases.
• Provides strict renditions of messages and must be prepared for challenging assignments at any time.
• Honors interpreter code on conduct and interpreter ethical boundaries: stays neutral and objective, avoids interaction with LEP without the provider’s permission, and employs good customer service.
• Maintains excellent communication skills, clear enunciation, pleasant professional voice, polite expressions, and cultural sensitivity.
• Remains calm during assignments if a primary speaker is medically challenged, incoherent, distraught, or experiencing an emergency or end‑of‑life situation.
• Must be available and punctual for encounters as assigned during the entire work shift.
• Must report completion of assignments to the Office of Language Support Services.
• Accountable for entering data and creating reports.
• Participates at departmental staff meetings, in‑service workshops, enterprise, and community‑related events as required.
• Provides awareness of and sensitivity to the needs of LEPs, deaf, and hard of hearing as needed.
• Assists department with planning, deployment, and troubleshooting of VRI needs.
• Performs other related duties and participates in special projects as assigned.

Minimum Qualifications Required

• High school graduation or equivalent.
• National Certification from the Certification Commission for Healthcare Interpreters (CCHI) or the National Board of Certification for Medical Interpreters (NBCMI).
• Fluent in Spanish (speaking, reading, writing).

To Apply

For fullest consideration, click the “Apply Now” button and fully complete all sections of the online application, including work history, education, licensure, certification, and language sections. Upload a resume, cover letter, certifications, licensures, transcripts, and diplomas within the application. Illinois residency is required within 180 days of employment.

The University of Illinois System is an equal‑opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. The university provides accommodations to applicants and employees. Request an accommodation.