Assistant Community Manager Job at Asset Living in West Jordan

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Company Overview

Asset Living is a third‑party management firm that partners in fostering thriving communities nationwide. Founded in 1986, the company has decades of experience delivering exceptional value to partners across multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is a member of the Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO).

Assistant Community Manager

The Assistant Community Manager operates under the supervision of the Community Manager and is responsible for the day‑to‑day operations, financial functions, and overall financial performance of the housing community. This role manages all phases of operations, including personnel, leasing, maintenance, financial administration, and risk management. The Assistant Community Manager provides onsite leadership, ensures compliance with company policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Financial Management

• Post all payments and income received from residents.
• Process and reconcile daily account receivables.
• Follow up on bad debt, prepare late notices, contact residents and guarantors, and file evictions.
• Help the property meet budgeted revenues, expenses, and Net Operating Income.
• Post all charges to resident accounts and bill back utilities where applicable.
• Perform end‑of‑month closing procedures and reporting.
• Maintain accurate resident files and audit records.
• Walk units and post move‑out charges, statements, and security deposit refunds.

Personnel Management

• Regular/daily onsite attendance required.
• Screen, hire, train, coach, and develop onsite staff.
• Provide ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote staff harmony, quality performance, and effective leadership.
• Ensure staff compliance with company policies.
• Strategic leasing management – ensure proper lease closing, follow‑up, documentation, and reporting.
• Implement marketing strategies and resident retention programs.
• Handle resident complaints and requests to ensure satisfaction.
• Effectively show, lease, and move in prospective residents.

Administrative Management

• Deliver excellent customer service and monitor service request turnaround.
• Maintain property appearance and ensure timely repair completion.
• Assist in supervising all business functions related to operations.
• Plan and utilize property resources, equipment, and supplies economically, including vendor bidding and procurement.

Education / Experience

• High School Diploma or equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or a combination of education and experience.
• Basic computer skills and knowledge of onsite software functions.
• Knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regular standing or sitting for prolonged periods; repetitive motions of wrists, hands, and fingers.
• Movement between work sites, including climbing ladders, stairs, and working in confined spaces.
• Ability to lift and move objects up to 25 lbs, operate machinery, motor vehicles, and golf carts.
• Work in varying environmental conditions, including outdoors and at night.

Salary Range

$19.00 per hour to $21.00 per hour

Compensation & Benefits

Full‑time employees receive a comprehensive total rewards package including medical, dental, vision, life, disability insurance, 401(k) with employer matching, and potential commission and performance bonuses. Paid sick days and company holidays are also provided.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing and Sales

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