Community Manager Job at Asset Living in North Little Rock
Asset Living, North Little Rock, AR, United States, 72019
Company Overview
Asset Living is a third‑party management firm founded in 1986 that partners with property owners to create thriving communities nationwide. With a growing portfolio that spans multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult, and student housing, Asset Living has built a reputation for delivering exceptional value through organic growth and a culture of innovation.
Community Manager
The Community Manager oversees all operations of a housing community under the supervision of the Regional Manager. This role includes personnel, leasing, maintenance, financial, administrative, and risk management responsibilities.
Essential Duties & Responsibilities
- Personnel Management
- Screen, hire, train, coach, and develop on‑site staff
- Use consistent techniques & company directives to ensure staff effectiveness
- Complete weekly/daily office & maintenance staff schedules
- Document performance issues, communicate with supervisor and HR, and terminate when necessary
- Promote harmony and quality performance through support and effective leadership
- Ensure compliance with company policies and procedures
- Financial Management
- Achieve highest net operating income through cost control and revenue improvements
- Develop yearly operating budgets and forecasts
- Reconcile deposits, rents, charges, and vendor invoices on time
- Ensure accurate property closeout and ownership financial reports
- Strategic Leasing Management
- Develop yearly marketing plan and marketing strategies
- Ensure leasing techniques lead to closures, proper documentation, and accurate reporting
- Address resident complaints and requests promptly
- Implement resident retention programs (functions, promotions, newsletter)
- Show, lease, and move in prospective residents
- Administrative & Maintenance Management
- Ensure all administrative & leasing reporting is accurate and timely
- Head emergency response team for the property
- Monitor service request turnaround and maintenance staff responsiveness
- Maintain property appearance, conduct inspections, and complete repairs on time
- Plan and utilize property resources, equipment, and supplies economically
- Direct maintenance, construction, and rehab activities to ensure quality and speed
Education and Experience
- High School Diploma or equivalent; Bachelor’s degree preferred or four years experience in housing industry; or related experience/training.
- Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
- Proficiency with on‑site software and basic computer skills.
- Basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
- Communicate with others, repeat motions involving wrists, hands, fingers; work overtime, weekends, and night hours.
- Stand or sit for prolonged periods; move between work sites.
- Ascend/descend ladders, stairs, scaffolding, ramps, step stools; lift up to 25 lbs.
- Operate machinery, power tools, motor vehicles, and golf carts in various environments including outdoors, confined spaces, and extreme temperatures.
License / Equipment
- Reliable transportation due to emergency on‑call requirement.
Salary Range: $50,000 per year to $55,000 per year
At Asset Living, a variety of factors are considered in making compensation decisions. Our employment offer is based on the candidate’s relevant experience and includes benefits (medical, dental, vision, life, accidental, disability), 401(k) with employer matching, and commission and performance bonuses, when applicable. Full‑time employees receive paid sick days and company holidays.
This job description is not exhaustive; duties may be modified. At the request of the supervisor, an employee may be asked to perform additional duties or take on additional responsibilities.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Marketing and Sales