Event Producer, Badging (Event Registration) Job at TWST Events in New York

Event Producer, Badging (Event Registration)

Join TWST Events in the Badging department as a hybrid role working from home, our warehouse, and onsite at events. Cross‑training opportunities are available and travel up to 40% is required.

Key Responsibilities

• On‑site event registration and customer service.
• Technical support, staging, preparation, and breakdown of equipment.
• Pack and ship event gear.
• Ensure all badge equipment is operational; deliver final samples to clients.
• Manage specific components of event production in primary service (webcasting, AV, badging, or virtual concierge).
• Assist Senior Producers in complex, multi‑service events.
• Serve as primary point of contact for clients and TWST staff during events.
• Supervise independent contractors and provide on‑the‑job training to coordinators.
• Participate in post‑event debriefs and provide feedback on team performance.
• Apply cross‑trained skills during events and support flexibility.
• Maintain equipment inventory and report maintenance needs.
• Document event details for post‑event reports.
• Stay updated on service‑specific technologies.

Qualifications

• 1‑3 years of live event production experience in at least one of: webcasting, AV, badging, or virtual concierge.
• Strong technical skills in badging hardware/software (e.g., Zebra printers, RFID scanners) and basic knowledge of a second service.
• Ability to work independently, supervise junior staff or contractors, and collaborate in fast‑paced environments.
• Problem‑solving and troubleshooting skills.
• Excellent verbal and written communication.
• Flexibility to work irregular hours, including evenings, weekends, and travel up to 40%.

Schedule

• Day shifts, Monday‑Friday.
• Occasional weekend work and travel.

Compensation & Benefits

Salary: $60,000 yearly.

Discretionary annual bonus based on company and individual performance.

• Employer‑sponsored Medical, Dental, and Vision plans.
• 401(k) Employee contribution plan (no match).
• Employer paid Professional Development.
• Time off: 3 weeks vacation, 6½ sick days.
• Parental leave.
• Ancillary benefits: LTD, Voluntary Life and Critical Illness insurance.