Event Producer, Badging (Event Registration) Job at TWST Events in New York

Event Producer, Badging (Event Registration) 2 days ago Be among the first 25 applicants We are looking for a Producer to join our team, in the badging department. This position is a hybrid role; working from home, at our warehouse, and onsite for events. We provide cross-training opportunities in a multitude of divisions with incentives to learn and evolve skillsets. Come be a part of a quickly growing department. The ability to travel is a must. Badging Duties And Responsibilities On-site event registration Technical support Stage and prepare equipment for events Customer service Pack and ship equipment Able to learn new technologies quickly Professional demeanor Must be Tech Savvy. Internet networking, printers Ensure all gear is set up and working by showing the client a final sample of name badge and schedule printed Ability to create a clean, professional presentation of our equipment Be pleasant and energetic early in the morning Event Planning and Execution (70%) Manage specific components of event production in primary service, including Webcasting: Configure and manage live and virtual streams using platforms like Zoom, OBS, GSUITE and our proprietary software; ensure stable internet connectivity and high-quality audio/video output. Oversee production from pre to post including: coordinating with hosts, AV providers and venue staff. Setup and execution of hardware and software. Managing other contractors and employees to assure high end webcasts. AV: Oversee setup, operation, and strike of audio, video, lighting, staging and scenic systems; coordinate with venue staff for vehicle loading requirements, power, internet, and rigging needs. Badging: Manage standard and RFID badging systems, oversee attendee registration workflows, and ensure timely badge production. Virtual Concierge: Supervise virtual event platforms, moderate attendee interactions, and troubleshoot platform issues for seamless guest experiences. Execute event tasks according to production plans, ensuring timely setup, operation, and breakdown. Assist Senior Producers in complex, multi-service events, applying cross-trained skills in a secondary service (e.g., a badging producer supporting AV services). Serve as the primary point of contact for clients and TWST staff during events, addressing concerns and ensuring deliverables meet expectations. Troubleshoot technical issues during events (e.g., audio feedback, streaming lag) under Senior Producer or Director guidance. Assist with event planning, including preparing equipment lists, staffing schedules, and technical checklists. Maintain and organize service-specific equipment, reporting any maintenance needs to Service Directors. Document event details (e.g., setup configurations, issues encountered) for post-event reports. Stay updated on service-specific technologies and best practices to enhance event delivery. Team Support and Supervision (20%) Supervise independent contractors during events, delegating tasks and ensuring adherence to company standards. Provide on-the-job training to coordinators, focusing on technical skills and event protocols. Collaborate with Senior Producers and other Producers to coordinate multi-service events (e.g., combining webcasting and AV for hybrid events). Participate in post-event debriefs, providing feedback on team performance and event outcomes. Support Senior Producers in mentoring staff and reinforcing cross-training goals. Cross-Training and Skill Development (10%) Actively participate in cross-training to achieve functional proficiency in a second service within 6–12 months (e.g., a webcasting producer learning AV setup). Attend cross-training workshops and shadow events in secondary services to build skills. Apply cross-trained skills during events to support flexibility and resource allocation. Provide feedback to Service Directors on cross-training program effectiveness. Education and Experience Experience: 1-3 years in live event production, with proficiency in one of the following services: webcasting, AV, badging, or virtual concierge event services. Technical Skills: Badging: Familiarity with registration software platforms and badging hardware (e.g., Zebra printers, RFID scanner systems). Cross-Training: Basic knowledge or training in a second service (e.g., a badging producer with introductory AV skills). Teamwork: Ability to work collaboratively in fast-paced environments and supervise junior staff or contractors. Problem-Solving: Capability to address technical or logistical challenges during events with minimal supervision. Communication: Strong verbal and written skills for client interactions, team coordination, and reporting. Availability: Flexibility to work irregular hours, including evenings, weekends, and travel for onsite events (especially for full-time roles). Key Skills And Competencies Organization and prioritization skills Attention to detail and accuracy Confidentiality and Judgment Communication and problem-solving skills Information management skills Ability to work independently and in collaborative environments Ability to meet deadlines Schedule Day Shifts Monday to Friday Some weekend, mostly travel Ability to travel, up to 40% Experience Requirements Customer service: 2 year (Required) Live event experience: 1 year (Required) IT: 1 year (Preferred) License/Certification Driver's License (Preferred) Job Title Producer Employment Type Exempt Full-Time Location Hybrid - Remote, Warehouse (East Rutherford, NJ), On-Site Reports To Amit Shame-Tov : Senior Manager, Badging Operations Compensation & Benefits Salary: $60,000 yearly Bonus Discretionary Bonus Eligible- Annual bonus based on company and individual performance Benefits Employer sponsored Medical, Dental and Vision plans 401K Employee contribution plan (no match) Employer paid Professional Development Time Off: 3 Weeks Vacation 6.5 Sick Days Parental Leave Ancillary Benefits: LTD, Voluntary Life insurance and Voluntary Insurance Plans including, critical illness, hospital and legal insurance Company Description https://twstevents.com/ #J-18808-Ljbffr