Asset Living is hiring: Assistant Community Manager in Salt Lake City

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Company Overview

Asset Living is a third‑party management firm that partners with communities nationwide to foster thriving environments. Founded in 1986, the company has grown from a small property management firm into a trusted ally in real estate, managing multifamily, single‑family rentals, affordable housing, build‑to‑rent, active adult and student housing properties across the country. Asset Living values diversity, collaboration, and continuous improvement, and is recognized as one of the nation’s Best and Brightest Places to Work.

Assistant Community Manager

The Assistant Community Manager reports to the Community Manager and oversees daily operations and financial functions of a housing community. Key responsibilities include delinquency management, rent collection, staff supervision, leasing, maintenance coordination, and ensuring compliance with company policies and fair housing guidelines.

Financial Management

• Post all payments and income from current and non‑current residents accurately and efficiently.
• Process and reconcile daily account receivables.
• Follow up on bad debt, prepare late notices, contact residents and guarantors, and file evictions.
• Support the property in meeting budgeted revenues, expenses, and net operating income.
• Post all charges to resident and non‑current resident accounts, including billbacks for utilities.
• Perform end‑of‑month closing procedures and reporting.
• Maintain accurate records and audit resident files.
• Walk units and record move‑out charges, statements, and security deposit refunds.

Personnel Management

• Daily onsite attendance is required.
• Screen, hire, train, coach, and develop onsite staff using company directives.
• Provide ongoing training, coaching, counseling, and guidance to ensure staff effectiveness.
• Promote harmony and quality job performance through support and leadership.
• Ensure staff compliance with company policies and procedures.
• Strategic leasing management: use effective techniques to close leases, maintain accurate records, and update reporting systems.
• Implement marketing strategies per the annual marketing plan.
• Handle resident complaints, concerns, and requests to maintain satisfaction.
• Develop and implement resident retention programs such as resident functions, promotions, and newsletters.
• Show, lease, and move in prospective residents.

Administrative Management

• Provide excellent customer service and monitor maintenance staff responsiveness.
• Maintain property appearance, ensuring repairs are addressed promptly.
• Assist in supervising all business functions related to operations.
• Plan and use property resources, equipment, and supplies economically, including vendor bid pricing.

Education and Experience

• High school diploma or equivalent; bachelor's degree preferred, or two years of housing industry experience.
• Basic computer skills and understanding of onsite software functions.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regular standing or sitting periods, communication, repetitive wrist and hand motions.
• Frequent movement around the worksite and occasional use of ladders, stairs, and equipment up to 25 lbs.
• Must work overtime, weekends, night hours (emergencies), and in various environmental conditions.

At Asset Living, compensation decisions consider skill set, training, certifications, and experience. The offer accompanies a comprehensive rewards package that includes medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer matching, and performance bonuses where applicable. Full‑time employees also receive paid sick days and company holidays.

Salary Range: $21 per hour to $25 per hour

This job description is a guide of expected duties. It is neither complete nor permanent and may be modified at any time. At the supervisor’s request, the employee may be asked to perform additional duties or take on additional responsibilities without notice.

Additional Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Marketing and Sales