The Knot Worldwide is hiring: Senior Manager, Creative Operations in New York

What We Do Matters At The Knot Worldwide, we champion celebration – and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. We believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success. About The Role And The Team The Knot Worldwide is looking for a seasoned creative operations leader to manage the day‑to‑day operations for our in‑house Creative Team (Internal agency). This leader will own creative production, operational processes, team capacity planning, budget management, and future‑forward capabilities like AI and external partnerships. They will need to balance strategic vision, hands‑on execution, with transformational leadership. Reporting to the Director, Marketing Operations, this person will work closely with key stakeholders across the organization (Marketing, Product, Editorial, Finance, and Channel Leads), to innovate and deliver on our creative needs across all platforms. A natural logistics ninja, this candidate will transform how creative gets from concept to production, to meet the business needs and get us to a best‑in‑class creative group. Responsibilities Operational Leadership & Process Transformation Architect and implement scalable creative operations systems that streamline end‑to‑end workflows across brand, content, and design. Lead the transformation of creative process maturity, establishing clear intake, prioritization, feedback loops, and measurement frameworks. Proactively identify and eliminate bottlenecks, inefficiencies, or redundancies in creative delivery. Hands‑On Execution & Production Oversight Own and manage creative production timelines, trafficking, and deliverables, rolling up sleeves to execute when needed. Serve as the operational backbone to the in‑house creative team, ensuring smooth daily execution while planning for long‑term scale. Oversee the effective execution of creative productions, shoots, and events, and ensure maximum usage, creative asset production, and value is extracted from productions. Capacity & Resource Planning Build and maintain robust capacity and resource planning models that align team bandwidth with business priorities. Partner with creative and marketing leads to forecast needs and adjust in real‑time based on shifting demand. Freelancer, Vendor & Agency Ecosystem Develop and manage a flexible network of freelance talent, production vendors, and creative agencies to augment internal capabilities. Evaluate and implement right‑fit partnership models based on creative complexity, speed, and scale. AI & Future‑of‑Work Integration Drive innovation in creative operations by identifying and piloting AI tools and automation solutions to improve output, speed, and quality. Stay ahead of emerging tech and trends to build a future‑forward creative infrastructure. Budget & Operational Stewardship Own the creative operations budget, including forecasting, vendor management, and spend accountability. Monitor cost efficiency and operational ROI across all creative workflows and tools. Cross‑Functional Collaboration Act as a connective tissue between creative, channels, editorial, and finance – translating creative needs into operational plans. Champion transparency and alignment across teams through documentation, shared roadmaps, and reporting dashboards. Successful Candidates Have 6+ years of experience working in a Creative Operations role in‑house or at a creative agency. Ideally has had creative agency experience and understands the nuanced differences in creative orgs, skill sets, and specific disciplines. Experience working in a fast‑paced environment, especially on multiple brands at one time. Budget management and optimization experience. Detailed understanding of design, copy, video, and digital best‑practice guidelines. Social Media and Digital first production expertise is highly desired. The desire to build strong relationships across the organization and with external partners/agencies; demonstrates solid interpersonal and intrapersonal skills. Leads as a team player, with the ability to manage projects aligned with cross‑functional departmental goals. Fun attitude and sense of humor—you can’t take the job too seriously! Work Model This role is Together@TKWW‑eligible and based near one of our office hubs. You’ll be expected to work in the office two days a week as part of our hybrid work model. What You Love About Us We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the moments that matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people. Together@TKWW is our approach to hybrid work. It’s designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW‑eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward. For Together@TKWW‑eligible roles, this includes regular in‑office time to foster collaboration and connection. For roles not eligible for in‑office expectations, we support connection through virtual collaboration and intentional gatherings. To facilitate in‑person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C. Equal Employment Opportunity The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Privacy Notice The Knot Worldwide processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on legitimate interests, such as to improve recruitment practices or manage candidate pools, to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. #J-18808-Ljbffr In Summary: The Knot Worldwide is looking for a seasoned creative operations leader to manage the day‑to‑day operations for our in‑house Creative Team (Internal agency) This leader will own creative production, operational processes, team capacity planning, budget management, and future‑forward capabilities like AI and external partnerships . This person will balance strategic vision, hands‑on execution, with transformational leadership . En Español: Lo que hacemos es importante en The Knot Worldwide, defendemos la celebración y eso comienza con celebrar a nuestra gente. Nuestros empleados son soñadores apasionados, realizadores reflexivos y aprendices de toda la vida que impulsan momentos significativos para millones de personas alrededor del mundo. Estamos unidos por una conexión auténtica, propósito compartido y un profundo compromiso con la comunidad global que servimos. Aquí, la flexibilidad y pertenencia van de la mano con el alto rendimiento. Creemos que las mejores ideas provienen de equipos empoderados: aquellos que colaboran constantemente con la intención de diseñar soluciones, generar ideas e impactar. Nuestra gente está en el corazón de nuestro éxito. Sobre El papel Y el equipo La compañía KnotWorldwide busca un líder creativo experimentado para gestionar las operaciones diarias de nuestro Equipo creativo interno (Equipo Interno). Este director será responsable de todos los procesos de producción, gestión operativa, planificación de trabajo, liderazgo estratégico, dirección de mercadotecnia, administración de negocios, gestión de recursos personales, transformación estratégica de nuestras capacidades estratégicas en todo lo relacionado a través de la organización, así como al manejo estrategia de proyectos de marketing, la creación de información, la red editorial, la gestión de informes, la visión de negocio, la ejecución de mercados, las nuevas tecnologías y la gestión estrategias de las relaciones públicas. Un ninja logístico natural, este candidato transformará la forma en que la creatividad pasa del concepto a la producción, para satisfacer las necesidades empresariales y llegar a un grupo creativo mejor de su clase. Responsabilidades Liderazgo Operativo & Transformación de Procesos Arquitecto e implementar sistemas de operaciones creativas escalables que agilizan flujos de trabajo de extremo a extremo en toda marca, contenido y diseño. Dirigir la transformación de la madurez de los procesos creativos, estableciendo una clara ingesta, prioridad, bucles de retroalimentación y marcos de medición. Identificar y eliminar proactivamente cuellos de botella, ineficiencias o redundancias en la entrega. Supervisión de ejecución y producción Hands-On y gestionar el tiempo de producción creativa, tráfico y entregas, rodando las mangas para ejecutar cuando sea necesario. Servir como espalda operativa al equipo creativo en recursos humanos, asegurando la ejecución diaria sin problemas, planificación y ventajosa de eventos basados en la capacidad creativa y el uso real, mientras se ajusta la demanda y la rentabilidad con modelos de fabricación y comercialización a largo plazo. Freelancer, Vendor & Agency Ecosystem Desarrollar y gestionar una red flexible de talentos independientes, proveedores de producción y agencias creativas para aumentar las capacidades internas. Evaluar e implementar modelos de asociación adecuados basándose en la complejidad creativa, velocidad y escala. AI & Future-of-Work Integration Drive innovación en operaciones creativas mediante la identificación y el pilotaje de herramientas de IA y soluciones de automatización para mejorar el rendimiento, la rapidez y la calidad. Mantenerse por delante de tecnologías emergentes y tendencias para construir una infraestructura creativa futura. Budget & Operational Stewardship Own the operating budget, including forecasting, vendor management, and spend accountability. Monitoring cost efficiency and operational ROI across all creative workflows and tools. Comprensión detallada de las pautas para el diseño, la copia, el vídeo y las mejores prácticas digitales. Se desea mucho tener experiencia en producción social y digital. El deseo de construir relaciones sólidas a través de la organización y con socios/agencias externos; demuestra habilidades interpersonales e intrapersonales sólidos. Lidera como jugador de equipo, con la capacidad de administrar proyectos alineados con objetivos departamentales transversales. La actitud divertida y el sentido del humorNo se puede tomar demasiado en serio el trabajo! Modelo de trabajo Este papel es elegible Together@TKWWW y está basado cerca de una de nuestras oficinas. Si un papel es elegible para Together@TKWW o no, creemos en momentos de propósito para reunirse, construir relaciones fuertes y impulsar ideas audaces. Para los roles elegibles a Together@tkwwW, esto incluye tiempo regular en la oficina para fomentar la colaboración y conexión. Para roles que no son elegibles para las expectativas dentro de la oficina, apoyamos la conexión mediante colaboraciones virtuales y reuniones intencionales. Para facilitar la colaboración en persona, tenemos espacios de oficinas en Barcelona, España; Delhi, India; Galway, Irlanda; Londres, Inglaterra; Nueva York, NY; y Washington, D.C. Igualdad de Oportunidades de Empleo El Noto Mundial ofrece oportunidades iguales (EEO) a todos los empleados y solicitantes sin tener en cuenta el estatuto del empleo, color, sexo, raza, edad o discapacidad. En algunos casos, sus datos también pueden ser procesados en base a intereses legítimos, como mejorar las prácticas de contratación o gestionar grupos de candidatos, contra los cuales puede oponerse en cualquier momento. Tiene derecho a acceder, rectificar o eliminar sus datos y objetar ciertos usos. Para obtener más información sobre sus derechos, consulte nuestra Política de privacidad. #J-18808-Ljbffr