Community Manager Job at Franklin Companies in San Antonio
Franklin Companies, San Antonio, TX, United States
Join to apply for the Community Manager role at Franklin Companies
1 week ago Be among the first 25 applicants
Join to apply for the Community Manager role at Franklin Companies
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Franklin Apartment Management is seeking a Community Manager.
Description
The Community Manager is a property management position responsible for the overall performance of assigned community or communities. Areas of responsibility include; a) financial management, b) appearance and resident relations, c) day-to-day operations of the community, and d) management office and assigned staff. The Community Manager may be responsible for several affordable regulated programs. Regulatory compliance and the ability to understand each program are essential. Ensures high performance and customer service delivery consistent with the agency's mission, vision, and values.
Examples Of Duties
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed. These essential functions require presence in the workplace on a regular basis, and regular attendance must be maintained.
Inspects property on a daily basis to ensure all aspects of the property and curb appeal meet standards.
Renders the community curb appeal in a condition that is enticing to client traffic and exceeds the neighborhood market.
Inspects aged and/or selected vacancies on a weekly basis to monitor upkeep and ensure make-ready standards are being met.
Monitors occupancy and advises Supervisor of any problems areas.
Oversees and manages the details of apartment turnarounds and contractor work.
Ensures compliance with existing policy for apartment turnaround times.
Maintains collections above the minimum standards established by the housing authority or in accordance with the guidance provided by the Housing Director.
Maintains and updates the Status Board, Ready Board, and On Notice Board, if applicable.
Reviews all requests for transfer, walks units as required; and ensures a resident history review is completed by management prior to transfer being approved.
Coordinates, prepares and submits marketing reports as requested by the Supervisor; including but not limited to the following: weekly traffic reports, weekly occupancy reports, captured percentages and weekly management reports.
Maintains approved budgets and requests the appropriate approval for all needed budget deviations.
Inspects apartment upon move out; determine charges (if any) to resident.
Consults with Supervisor on any repairs or replacements over $500.
Prepares and submits budget variance reports, executive summaries, budget forecasts and month-end accounting and rent reports.
Trains, manages, and counsels onsite staff. Consults with Supervisor regarding special circumstances or issues that should be elevated to a higher authority.
Analyzes monthly performance and budgeted projections, discusses strategies with assigned Supervisor and communicates to others as needed or requested.
Communicates through weekly staff meetings the strategy changes for the coming week, short and long term goals for community operation.
Establish schedules of onsite leasing personnel, service technicians, groundskeepers.
Ensures proper coverage during office hours. Coordinates and approves PTO requests.
Conducts annual employee performance reviews; makes recommendations for assigned staff's merit increases, promotions and performance evaluations as necessary.
Performs other related duties as assigned.
Behavioral Competencies
This position requires the incumbent to exhibit the following behavioral skills:
Leadership : Provides direction to people and/or projects by clearly and effectively setting course of action for the department, staff, and tasks; manages the planning, execution, and achievement of department goals by providing regular communication to staff and stakeholders.
Commitment : Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure, and persists despite obstacles and opposition.
Customer Service : Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers.
Effective Communication : Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys an understanding of, the comments and questions of others; and listens effectively. Demonstrates the ability to develop audiovisual presentations to both internal and external audiences.
Responsiveness and Accountability : Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.
Teamwork : Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team-building exercises and events.
Continuous Improvement and Innovation : Seeks the continuous improvement of technological business processes and services; explores out-of-the-box methods and is open to experimenting with new ideas; uses data, knowledge, and strategic decision-making to generate new and innovative solutions.
Typical Qualifications
Education and Experience:
Bachelor's Degree in Business Administration, Social Services, or related field. Experience in lieu of a degree will be considered on an individual basis.
One (1) year of experience in property management or related field.
One (1) year of property management marketing experience required.
Must be flexible and available to work a flexible schedule which may include weekends, depending on the needs of the community and upon the directive of the Supervisor.
Successful completion of a criminal history background check, education, work history verification, and drug screening test.
Preferred Requirements
Certified Apartment Manager.
Certified Occupancy Specialist (COS).
Tax Credit Specialist (TCS) .
Four (4) years of property management.
Onesite and/or Yardi property management software experience.
Experience with Google Drive, Gmail, Docs, Sheets, and Slides.
License And Certifications
Class 'C' driver's license at the time of placement and proper insurance coverage.
Must complete certification as a Certified Occupancy Specialist and/or Tax Credit Specialist within first year of employment.
Must have the ability to earn certifications as required by assigned tasks (i.e. Certified Apartment Manager, etc.)
Technical Skills
To perform this job successfully, the employee should have:
Understands the Mission, Vision, and Values of the Company, and directs work within these guiding principles and operational framework.
Knowledge of office practices, procedures and customer service principles.
Knowledge and ability to perform proficient mathematical functions.
Ability to use interpersonal skills using tact, diplomacy, patience and courtesy.
Ability to maintain filing and record keeping system, including document imaging.
Ability to perform basic clerical skills.
Ability to communicate verbally and in writing.
Ability to operate office machines and equipment such as PC, copiers, and printers.
Ability to work cooperatively, harmoniously and respectfully with co-workers, supervisors, public and customers.
Ability to perform a variety of clerical duties involving typing, filing and maintaining records or reports in support of a special program or department function.
Ability to handle multiple tasks and priorities with interruptions.
Ability to deal with a variety of people with diverse backgrounds.
Ability to effectively plan and organize workload.
Ability to perform data entry efficiently and accurately.
Ability to meet schedules and time lines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment.
Driving a vehicle to conduct work.
Work Monday through Friday; some Saturday's maybe required, hours to be determined.
Hearing and speaking to exchange information in person or on the telephone.
Seeing to read a variety of materials and to drive.
Dexterity of hands and fingers to operate a computer keyboard.
Sitting for extended periods of time.
Operate mailing and other equipment.
Contact with dissatisfied or abusive individuals.
Office environment
The noise level in the work environment is usually moderate.
High level of interaction with external/internal clients.
May be required to work at different properties or sites for interim periods to support business needs.
Outside environment
Subject to environmental elements when conducting visits to various sites or participating in outside events.
ADA Statement
In compliance with the Americans with Disabilities Act, Franklin Apartment Management will make reasonable accommodation to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities if it would not impose an "undue hardship" on the operation of the employer's business.
Ethics
As a public agency, Franklin Apartment Management is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of our co-workers, clients, partners, vendors and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice.
Stonehouse is located at 4950 Woodstone DR, San Antonio, TX 78230 and is managed by Franklin Apartment Management. Franklin Apartment Management specializes in multi-family communities. Check us out at https://www.stonehouseaptliving.com/
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Marketing and Sales
Industries Hospitality
Referrals increase your chances of interviewing at Franklin Companies by 2x
Get notified about new Community Manager jobs in San Antonio, TX .
San Antonio, TX $60,000.00-$65,000.00 18 hours ago
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San Antonio, TX $70,000.00-$70,000.00 1 month ago
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Community Director - Affinity at Monterrey Village We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
In Summary: Franklin Apartment Management is seeking a Community Manager . Duties include financial management, appearance and resident relations, day-to-day operations of the community, and d) management office and assigned staff . Other responsibilities, duties, and skills may be required and assigned as needed .
En Español: Unirse para solicitar el puesto de Gerente Comunitario en Franklin Companies hace 1 semana Estar entre los primeros 25 solicitantes Únete a postularse al cargo de gerente comunitario en Franklin Companys Obtenga asesoramiento impulsado por inteligencia artificial sobre este trabajo y características más exclusivas. Estas funciones esenciales requieren presencia en el lugar de trabajo sobre una base regular, y la asistencia periódica debe ser mantenida. Inspecciona propiedades diariamente para garantizar que todos los aspectos del inmueble cumplan con las normas. Asegura el cumplimiento de la política existente para los tiempos de giro de apartamentos. Mantiene las recopilaciones por encima del mínimo establecido por la autoridad de vivienda o de acuerdo con la guía proporcionada por la Dirección General de Viviendas. Consulta con el Supervisor sobre circunstancias especiales o cuestiones que deben ser elevadas a una autoridad superior. Analiza los resultados mensuales y las proyecciones presupuestarias, discute estrategias con el supervisor asignado y comunica con otros según sea necesario o solicitado. Comunica a través de reuniones semanales del personal los cambios en la estrategia para la próxima semana, objetivos a corto y largo plazo para la operación comunitaria. Establece horarios de personal de arrendamiento in situ, técnicos de servicio, jardineros. Asegura una cobertura adecuada durante las horas de oficina. Coordina y aprueba las solicitudes de PTO. Realiza revisiones anuales del desempeño de los empleados; hace recomendaciones para aumentar el mérito, promociones y evaluaciones de rendimiento del personal asignado según sea necesario. realiza otras tareas relacionadas conforme a su asignación. Competencias comportamentales Esta posición requiere que el titular demuestre las siguientes habilidades conductuales: liderazgo: proporciona dirección a personas y/o proyectos estableciendo claramente y efectivamente un curso de acción para el departamento, el personal y las tareas; gestiona la planificación, ejecución y logro de objetivos del departamento proporcionando una comunicación regular al personal y a las partes interesadas. Compromiso: Establece altos estándares de desempeño; establece metas agresivas y trabaja / inteligencia para lograrlas; persigue resultados e éxito; transmite un sentido de urgencia y trae problemas hasta el cierre, y persiste a pesar de obstáculos y dificultades. Demuestra la capacidad de desarrollar presentaciones audiovisuales tanto para el público interno como para el externo. Responsabilidad y responsabilidad: demuestra un alto nivel de conciencia; se responsabiliza personalmente por su propio trabajo; hace una parte justa del trabajo. Trabajo en equipo.: Equilibra las responsabilidades individuales y del equipo; exhibe objetividad y apertura a los puntos de vista de otros; da y acoge comentarios; contribuye a construir un espíritu de equipo positivo; pone el éxito del equipo por encima de sus propios intereses; apoya los esfuerzos de todos para tener éxito; asiste, respalda y participa en todos los ejercicios y eventos de creación de equipos. Mejoramiento continuo e innovación: busca la mejora continua de los procesos y servicios empresariales tecnológicos; explora métodos estratégicos fuera de la caja y está abierto a experimentar con nuevas ideas; utiliza datos, conocimientos, toma de decisiones y soluciones innovadoras en el ámbito de la Administración Social o Servicios de Experiencia, así como nuevos títulos de Licenciatura en Educación y Capacitación Económica y Tecnológica. Experiencia en lugar de un título se considerará sobre una base individual. Un (1) año de experiencia en gestión inmobiliaria o campo relacionado. Se requiere un (1) año en marketing de administración inmobiliario. Debe ser flexible y disponible para trabajar un horario flexible que puede incluir los fines de semana, dependiendo de las necesidades de la comunidad y según la directiva del Supervisor. Completar con éxito una verificación de antecedentes penales, educación, verificación del historial laboral y prueba de detección de drogas. Requisitos preferidos Administrador Certificado de Apartamentos. Especialista certificado de ocupación (COS). Especialista en créditos fiscales (TCS) . Cuatro (4) años en gestión de propiedades. Certificado Gerente de Apartamentos, etc.) Habilidades técnicas Para realizar este trabajo con éxito, el empleado debe tener: Comprende la Misión, Visión y Valores de la Compañía, y dirige el trabajo dentro de estos principios rectores y marco operativo. Conocimiento de las prácticas de oficina, procedimientos y principios del servicio al cliente. conocimiento y capacidad para llevar a cabo funciones matemáticas proficientes. Capacidad para usar habilidades interpersonales utilizando tacto, diplomacia, paciencia y cortesía. La capacidad de mantener un sistema de archivo y mantenimiento de registros, incluida la imagen de documentos. Se pueden hacer adaptaciones razonables para que las personas con discapacidad puedan desempeñar las funciones esenciales. Para realizar este trabajo con éxito, a menudo se requiere que el empleado permanezca en una posición estacionaria. Los movimientos diarios incluyen sentarse; estar de pie; operar computadoras y otros equipos de oficina; moverse por la oficina; asistir a reuniones in situ y fuera del lugar. El empleado debe ser capaz de comunicarse vía correo electrónico y verbalmente mediante teléfono. Se pueden hacer adaptaciones razonables para que las personas con discapacidad puedan realizar las funciones esenciales. Ambiente de oficina. Conducir un vehículo para llevar a cabo el trabajo. Trabajar del lunes al viernes; algunos sábados tal vez sea necesario, horas se determinan. Escuchar y hablar para intercambiar información en persona o por teléfono. Ver una variedad de materiales y conducir. Dexteridad de manos y dedos para operar un teclado informático. Sentarse durante largos períodos de tiempo. Operar correo postal y otros equipos. Contacto con individuos insatisfechos o abusivos. Medio ambiente de oficina El nivel de ruido en el entorno de trabajo es generalmente moderado.
1 week ago Be among the first 25 applicants
Join to apply for the Community Manager role at Franklin Companies
Get AI-powered advice on this job and more exclusive features.
Franklin Apartment Management is seeking a Community Manager.
Description
The Community Manager is a property management position responsible for the overall performance of assigned community or communities. Areas of responsibility include; a) financial management, b) appearance and resident relations, c) day-to-day operations of the community, and d) management office and assigned staff. The Community Manager may be responsible for several affordable regulated programs. Regulatory compliance and the ability to understand each program are essential. Ensures high performance and customer service delivery consistent with the agency's mission, vision, and values.
Examples Of Duties
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed. These essential functions require presence in the workplace on a regular basis, and regular attendance must be maintained.
Inspects property on a daily basis to ensure all aspects of the property and curb appeal meet standards.
Renders the community curb appeal in a condition that is enticing to client traffic and exceeds the neighborhood market.
Inspects aged and/or selected vacancies on a weekly basis to monitor upkeep and ensure make-ready standards are being met.
Monitors occupancy and advises Supervisor of any problems areas.
Oversees and manages the details of apartment turnarounds and contractor work.
Ensures compliance with existing policy for apartment turnaround times.
Maintains collections above the minimum standards established by the housing authority or in accordance with the guidance provided by the Housing Director.
Maintains and updates the Status Board, Ready Board, and On Notice Board, if applicable.
Reviews all requests for transfer, walks units as required; and ensures a resident history review is completed by management prior to transfer being approved.
Coordinates, prepares and submits marketing reports as requested by the Supervisor; including but not limited to the following: weekly traffic reports, weekly occupancy reports, captured percentages and weekly management reports.
Maintains approved budgets and requests the appropriate approval for all needed budget deviations.
Inspects apartment upon move out; determine charges (if any) to resident.
Consults with Supervisor on any repairs or replacements over $500.
Prepares and submits budget variance reports, executive summaries, budget forecasts and month-end accounting and rent reports.
Trains, manages, and counsels onsite staff. Consults with Supervisor regarding special circumstances or issues that should be elevated to a higher authority.
Analyzes monthly performance and budgeted projections, discusses strategies with assigned Supervisor and communicates to others as needed or requested.
Communicates through weekly staff meetings the strategy changes for the coming week, short and long term goals for community operation.
Establish schedules of onsite leasing personnel, service technicians, groundskeepers.
Ensures proper coverage during office hours. Coordinates and approves PTO requests.
Conducts annual employee performance reviews; makes recommendations for assigned staff's merit increases, promotions and performance evaluations as necessary.
Performs other related duties as assigned.
Behavioral Competencies
This position requires the incumbent to exhibit the following behavioral skills:
Leadership : Provides direction to people and/or projects by clearly and effectively setting course of action for the department, staff, and tasks; manages the planning, execution, and achievement of department goals by providing regular communication to staff and stakeholders.
Commitment : Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure, and persists despite obstacles and opposition.
Customer Service : Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers.
Effective Communication : Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys an understanding of, the comments and questions of others; and listens effectively. Demonstrates the ability to develop audiovisual presentations to both internal and external audiences.
Responsiveness and Accountability : Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.
Teamwork : Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed; attends, supports, and participates in all team-building exercises and events.
Continuous Improvement and Innovation : Seeks the continuous improvement of technological business processes and services; explores out-of-the-box methods and is open to experimenting with new ideas; uses data, knowledge, and strategic decision-making to generate new and innovative solutions.
Typical Qualifications
Education and Experience:
Bachelor's Degree in Business Administration, Social Services, or related field. Experience in lieu of a degree will be considered on an individual basis.
One (1) year of experience in property management or related field.
One (1) year of property management marketing experience required.
Must be flexible and available to work a flexible schedule which may include weekends, depending on the needs of the community and upon the directive of the Supervisor.
Successful completion of a criminal history background check, education, work history verification, and drug screening test.
Preferred Requirements
Certified Apartment Manager.
Certified Occupancy Specialist (COS).
Tax Credit Specialist (TCS) .
Four (4) years of property management.
Onesite and/or Yardi property management software experience.
Experience with Google Drive, Gmail, Docs, Sheets, and Slides.
License And Certifications
Class 'C' driver's license at the time of placement and proper insurance coverage.
Must complete certification as a Certified Occupancy Specialist and/or Tax Credit Specialist within first year of employment.
Must have the ability to earn certifications as required by assigned tasks (i.e. Certified Apartment Manager, etc.)
Technical Skills
To perform this job successfully, the employee should have:
Understands the Mission, Vision, and Values of the Company, and directs work within these guiding principles and operational framework.
Knowledge of office practices, procedures and customer service principles.
Knowledge and ability to perform proficient mathematical functions.
Ability to use interpersonal skills using tact, diplomacy, patience and courtesy.
Ability to maintain filing and record keeping system, including document imaging.
Ability to perform basic clerical skills.
Ability to communicate verbally and in writing.
Ability to operate office machines and equipment such as PC, copiers, and printers.
Ability to work cooperatively, harmoniously and respectfully with co-workers, supervisors, public and customers.
Ability to perform a variety of clerical duties involving typing, filing and maintaining records or reports in support of a special program or department function.
Ability to handle multiple tasks and priorities with interruptions.
Ability to deal with a variety of people with diverse backgrounds.
Ability to effectively plan and organize workload.
Ability to perform data entry efficiently and accurately.
Ability to meet schedules and time lines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment.
Driving a vehicle to conduct work.
Work Monday through Friday; some Saturday's maybe required, hours to be determined.
Hearing and speaking to exchange information in person or on the telephone.
Seeing to read a variety of materials and to drive.
Dexterity of hands and fingers to operate a computer keyboard.
Sitting for extended periods of time.
Operate mailing and other equipment.
Contact with dissatisfied or abusive individuals.
Office environment
The noise level in the work environment is usually moderate.
High level of interaction with external/internal clients.
May be required to work at different properties or sites for interim periods to support business needs.
Outside environment
Subject to environmental elements when conducting visits to various sites or participating in outside events.
ADA Statement
In compliance with the Americans with Disabilities Act, Franklin Apartment Management will make reasonable accommodation to the known disability of a qualified applicant or employee to enable people with disabilities to enjoy equal employment opportunities if it would not impose an "undue hardship" on the operation of the employer's business.
Ethics
As a public agency, Franklin Apartment Management is committed to maintaining the highest of ethical standards. Applicants selected for employment are expected to perform work responsibilities with the highest degree of integrity, professionalism and honesty, to merit the respect of our co-workers, clients, partners, vendors and the general public. Applicants selected for employment are also expected to serve the public with dedication, concern, courtesy and responsiveness.
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This position specification is not an employment agreement or contract. Management has the exclusive right to alter this position specification at any time, without notice.
Stonehouse is located at 4950 Woodstone DR, San Antonio, TX 78230 and is managed by Franklin Apartment Management. Franklin Apartment Management specializes in multi-family communities. Check us out at https://www.stonehouseaptliving.com/
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Marketing and Sales
Industries Hospitality
Referrals increase your chances of interviewing at Franklin Companies by 2x
Get notified about new Community Manager jobs in San Antonio, TX .
San Antonio, TX $60,000.00-$65,000.00 18 hours ago
San Antonio, TX $55,000.00-$60,000.00 18 hours ago
San Antonio, TX $125,000.00-$160,000.00 3 weeks ago
San Antonio, Texas Metropolitan Area 2 weeks ago
San Antonio, Texas Metropolitan Area 2 weeks ago
San Antonio, TX $70,000.00-$70,000.00 1 month ago
Community Association Manager / CAM - (SATX2025) San Antonio, TX $55,000.00-$62,500.00 1 month ago
Community Association Manager / Portfolio (SATX2025) Marketing Campaign Manager (Public Cloud Solutions) San Antonio, TX $105,100.00-$179,630.00 2 weeks ago
Community Director - Affinity at Monterrey Village We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
In Summary: Franklin Apartment Management is seeking a Community Manager . Duties include financial management, appearance and resident relations, day-to-day operations of the community, and d) management office and assigned staff . Other responsibilities, duties, and skills may be required and assigned as needed .
En Español: Unirse para solicitar el puesto de Gerente Comunitario en Franklin Companies hace 1 semana Estar entre los primeros 25 solicitantes Únete a postularse al cargo de gerente comunitario en Franklin Companys Obtenga asesoramiento impulsado por inteligencia artificial sobre este trabajo y características más exclusivas. Estas funciones esenciales requieren presencia en el lugar de trabajo sobre una base regular, y la asistencia periódica debe ser mantenida. Inspecciona propiedades diariamente para garantizar que todos los aspectos del inmueble cumplan con las normas. Asegura el cumplimiento de la política existente para los tiempos de giro de apartamentos. Mantiene las recopilaciones por encima del mínimo establecido por la autoridad de vivienda o de acuerdo con la guía proporcionada por la Dirección General de Viviendas. Consulta con el Supervisor sobre circunstancias especiales o cuestiones que deben ser elevadas a una autoridad superior. Analiza los resultados mensuales y las proyecciones presupuestarias, discute estrategias con el supervisor asignado y comunica con otros según sea necesario o solicitado. Comunica a través de reuniones semanales del personal los cambios en la estrategia para la próxima semana, objetivos a corto y largo plazo para la operación comunitaria. Establece horarios de personal de arrendamiento in situ, técnicos de servicio, jardineros. Asegura una cobertura adecuada durante las horas de oficina. Coordina y aprueba las solicitudes de PTO. Realiza revisiones anuales del desempeño de los empleados; hace recomendaciones para aumentar el mérito, promociones y evaluaciones de rendimiento del personal asignado según sea necesario. realiza otras tareas relacionadas conforme a su asignación. Competencias comportamentales Esta posición requiere que el titular demuestre las siguientes habilidades conductuales: liderazgo: proporciona dirección a personas y/o proyectos estableciendo claramente y efectivamente un curso de acción para el departamento, el personal y las tareas; gestiona la planificación, ejecución y logro de objetivos del departamento proporcionando una comunicación regular al personal y a las partes interesadas. Compromiso: Establece altos estándares de desempeño; establece metas agresivas y trabaja / inteligencia para lograrlas; persigue resultados e éxito; transmite un sentido de urgencia y trae problemas hasta el cierre, y persiste a pesar de obstáculos y dificultades. Demuestra la capacidad de desarrollar presentaciones audiovisuales tanto para el público interno como para el externo. Responsabilidad y responsabilidad: demuestra un alto nivel de conciencia; se responsabiliza personalmente por su propio trabajo; hace una parte justa del trabajo. Trabajo en equipo.: Equilibra las responsabilidades individuales y del equipo; exhibe objetividad y apertura a los puntos de vista de otros; da y acoge comentarios; contribuye a construir un espíritu de equipo positivo; pone el éxito del equipo por encima de sus propios intereses; apoya los esfuerzos de todos para tener éxito; asiste, respalda y participa en todos los ejercicios y eventos de creación de equipos. Mejoramiento continuo e innovación: busca la mejora continua de los procesos y servicios empresariales tecnológicos; explora métodos estratégicos fuera de la caja y está abierto a experimentar con nuevas ideas; utiliza datos, conocimientos, toma de decisiones y soluciones innovadoras en el ámbito de la Administración Social o Servicios de Experiencia, así como nuevos títulos de Licenciatura en Educación y Capacitación Económica y Tecnológica. Experiencia en lugar de un título se considerará sobre una base individual. Un (1) año de experiencia en gestión inmobiliaria o campo relacionado. Se requiere un (1) año en marketing de administración inmobiliario. Debe ser flexible y disponible para trabajar un horario flexible que puede incluir los fines de semana, dependiendo de las necesidades de la comunidad y según la directiva del Supervisor. Completar con éxito una verificación de antecedentes penales, educación, verificación del historial laboral y prueba de detección de drogas. Requisitos preferidos Administrador Certificado de Apartamentos. Especialista certificado de ocupación (COS). Especialista en créditos fiscales (TCS) . Cuatro (4) años en gestión de propiedades. Certificado Gerente de Apartamentos, etc.) Habilidades técnicas Para realizar este trabajo con éxito, el empleado debe tener: Comprende la Misión, Visión y Valores de la Compañía, y dirige el trabajo dentro de estos principios rectores y marco operativo. Conocimiento de las prácticas de oficina, procedimientos y principios del servicio al cliente. conocimiento y capacidad para llevar a cabo funciones matemáticas proficientes. Capacidad para usar habilidades interpersonales utilizando tacto, diplomacia, paciencia y cortesía. La capacidad de mantener un sistema de archivo y mantenimiento de registros, incluida la imagen de documentos. Se pueden hacer adaptaciones razonables para que las personas con discapacidad puedan desempeñar las funciones esenciales. Para realizar este trabajo con éxito, a menudo se requiere que el empleado permanezca en una posición estacionaria. Los movimientos diarios incluyen sentarse; estar de pie; operar computadoras y otros equipos de oficina; moverse por la oficina; asistir a reuniones in situ y fuera del lugar. El empleado debe ser capaz de comunicarse vía correo electrónico y verbalmente mediante teléfono. Se pueden hacer adaptaciones razonables para que las personas con discapacidad puedan realizar las funciones esenciales. Ambiente de oficina. Conducir un vehículo para llevar a cabo el trabajo. Trabajar del lunes al viernes; algunos sábados tal vez sea necesario, horas se determinan. Escuchar y hablar para intercambiar información en persona o por teléfono. Ver una variedad de materiales y conducir. Dexteridad de manos y dedos para operar un teclado informático. Sentarse durante largos períodos de tiempo. Operar correo postal y otros equipos. Contacto con individuos insatisfechos o abusivos. Medio ambiente de oficina El nivel de ruido en el entorno de trabajo es generalmente moderado.