Axelon is hiring: Digital Publishing QA/QC Lead in New York
Axelon, New York, NY, United States
Duration: 12 Months
Summary:
Summary:
- Highly detail-oriented role ensuring web and digital marketing content is accurate, error-free, and aligned to established publishing standards.
- Responsible for reviewing web pages and digital content for typos, formatting issues, broken links, spacing inconsistencies, ADA compliance, and adherence to design files.
- Owns QC documentation, enforces publishing checklists, and develops training materials to reduce recurring errors and improve team-wide publishing discipline.
- Focuses on accuracy, consistency, and process adherence.
- Perform detailed proofreading of web pages, landing pages, forms, emails, and other marketing content prior to publishing.
- Identify and correct typos, grammatical errors, extra spacing, formatting inconsistencies, and alignment issues.
- Validate hyperlinks and ensure all links function properly.
- Confirm adherence to design files and brand standards: brand voice, style guidelines, and formatting standards.
- Conduct cross-browser checks to ensure consistent presentation.
- Conduct accessibility (ADA) and browser/device testing to ensure compliance and consistency.
- Collaborate closely with authors, developers, and project managers to resolve issues quickly.
- Develop and maintain standardized QA checklists and review protocols.
- Ensure publishing workflows and QC processes are followed consistently.
- Track recurring quality issues and implement preventative improvements.
- Conduct periodic quality audits of live content.
- Create clear training materials and documentation to support quality standards.
- Train authors and publishers on QC expectations and best practices.
- Provide constructive feedback to reduce repeat errors and improve quality and efficiency.
- Partner with Marketing Operations to continuously improve publishing workflows.
- Serve as the lead QA/QC resource for the Digital Publishing team, establishing and maintaining quality standards and best practices.
- Strong proofreading skills with some light writing/editing to support digital standards.
- Exceptional attention to detail.
- Experience reviewing web or digital marketing content.
- Ability to enforce process standards diplomatically and consistently.
- Experience creating documentation and training materials.
- Strong organizational and communication skills.
- Understanding of ADA compliance and policy.
- Ability to coordinate with marketing leads, web/design teams.
- Experience working within a CMS (e.g., AEM or similar).
- Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul.
- Strong understanding of WCAG, usability, and responsive design best practices.
- Ability to manage multiple concurrent reviews and deadlines in a fast-paced environment.
- Familiarity with structured publishing workflows.