Digital Publishing QA/QC Lead
Axelon, New York, NY, United States
Duration : 12 Months
Summary : Highly detail-oriented role ensuring web and digital marketing content is accurate, error-free, and aligned to established publishing standards. Responsible for reviewing web pages and digital content for typos, formatting issues, broken links, spacing inconsistencies, ADA compliance, and adherence to design files. Owns QC documentation, enforces publishing checklists, and develops training materials to reduce recurring errors and improve team-wide publishing discipline. Focuses on accuracy, consistency, and process adherence. Responsibilities:
Perform detailed proofreading of web pages, landing pages, forms, emails, and other marketing content prior to publishing. Identify and correct typos, grammatical errors, extra spacing, formatting inconsistencies, and alignment issues. Validate hyperlinks and ensure all links function properly. Confirm adherence to design files and brand standards: brand voice, style guidelines, and formatting standards. Conduct cross-browser checks to ensure consistent presentation. Conduct accessibility (ADA) and browser/device testing to ensure compliance and consistency. Collaborate closely with authors, developers, and project managers to resolve issues quickly. Develop and maintain standardized QA checklists and review protocols. Ensure publishing workflows and QC processes are followed consistently. Track recurring quality issues and implement preventative improvements. Conduct periodic quality audits of live content. Create clear training materials and documentation to support quality standards. Train authors and publishers on QC expectations and best practices. Provide constructive feedback to reduce repeat errors and improve quality and efficiency. Partner with Marketing Operations to continuously improve publishing workflows. Serve as the lead QA/QC resource for the Digital Publishing team, establishing and maintaining quality standards and best practices. Required Skills:
Strong proofreading skills with some light writing/editing to support digital standards. Exceptional attention to detail. Experience reviewing web or digital marketing content. Ability to enforce process standards diplomatically and consistently. Experience creating documentation and training materials. Strong organizational and communication skills. Understanding of ADA compliance and policy. Ability to coordinate with marketing leads, web/design teams. Preferred Skills:
Experience working within a CMS (e.g., AEM or similar). Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul. Strong understanding of WCAG, usability, and responsive design best practices. Ability to manage multiple concurrent reviews and deadlines in a fast-paced environment. Familiarity with structured publishing workflows.
Summary : Highly detail-oriented role ensuring web and digital marketing content is accurate, error-free, and aligned to established publishing standards. Responsible for reviewing web pages and digital content for typos, formatting issues, broken links, spacing inconsistencies, ADA compliance, and adherence to design files. Owns QC documentation, enforces publishing checklists, and develops training materials to reduce recurring errors and improve team-wide publishing discipline. Focuses on accuracy, consistency, and process adherence. Responsibilities:
Perform detailed proofreading of web pages, landing pages, forms, emails, and other marketing content prior to publishing. Identify and correct typos, grammatical errors, extra spacing, formatting inconsistencies, and alignment issues. Validate hyperlinks and ensure all links function properly. Confirm adherence to design files and brand standards: brand voice, style guidelines, and formatting standards. Conduct cross-browser checks to ensure consistent presentation. Conduct accessibility (ADA) and browser/device testing to ensure compliance and consistency. Collaborate closely with authors, developers, and project managers to resolve issues quickly. Develop and maintain standardized QA checklists and review protocols. Ensure publishing workflows and QC processes are followed consistently. Track recurring quality issues and implement preventative improvements. Conduct periodic quality audits of live content. Create clear training materials and documentation to support quality standards. Train authors and publishers on QC expectations and best practices. Provide constructive feedback to reduce repeat errors and improve quality and efficiency. Partner with Marketing Operations to continuously improve publishing workflows. Serve as the lead QA/QC resource for the Digital Publishing team, establishing and maintaining quality standards and best practices. Required Skills:
Strong proofreading skills with some light writing/editing to support digital standards. Exceptional attention to detail. Experience reviewing web or digital marketing content. Ability to enforce process standards diplomatically and consistently. Experience creating documentation and training materials. Strong organizational and communication skills. Understanding of ADA compliance and policy. Ability to coordinate with marketing leads, web/design teams. Preferred Skills:
Experience working within a CMS (e.g., AEM or similar). Familiarity with Hearsay, Adobe Target, OneTrust, DAM platforms, Workfront, and Stensul. Strong understanding of WCAG, usability, and responsive design best practices. Ability to manage multiple concurrent reviews and deadlines in a fast-paced environment. Familiarity with structured publishing workflows.