Sonrisa Dental
Sonrisa, a Periodental Spa, offers a family‑oriented and personalized atmosphere, combining state‑of‑the‑art technology with a gentle touch to create a unique and relaxing dental spa experience.
Job Description Our growing dental office is looking for a
Patient Care & Marketing Coordinator
who’s equal parts people‑person and creative thinker. If you love connecting with patients and you’re excited to bring fresh marketing ideas to life, this dual role is perfect for you. You’ll handle front desk responsibilities while also helping grow our practice through social media, community engagement, and marketing projects you can proudly add to your portfolio.
We’re looking for a self‑starter who’s enthusiastic, organized, and genuinely enjoys making people feel welcome. Someone who’s excited to jump in, try new things, and help shape the voice, personality, and presence of our practice. Prior dental experience is a plus, but not required — what matters most is your energy, creativity, strong communication skills, and willingness to learn.
You’ll collaborate with everyone on our team, but you’ll work most closely with our Office Manager and Marketing Specialist. Strong communication, teamwork, and a positive attitude will be key to thriving in this role.
Key Responsibilities *Job description is not exhaustive and may evolve depending on office needs.
Patient Care & Front Desk Management
Greet and welcome patients and visitors in a friendly, professional manner
Answer phone calls, schedule appointments, and manage the front desk workflow
Verify insurance information, collect co‑pays, and accurately maintain patient records
Process check‑ins and support referrals to/from other healthcare providers
Assist with patient inquiries and provide clear, compassionate communication
Manage appointment reminders, follow‑ups, and administrative documentation
Maintain a clean, organized, and welcoming front desk area
Marketing and Community Engagement Coordinator
Execute the office’s marketing strategy across digital and in‑person channels
Create monthly patient newsletters (office updates, education, promotions)
Manage and update Instagram, Facebook, TikTok, and LinkedIn
Develop creative concepts for social posts and maintain social calendar to drive visibility and increase patient growth
Take and edit photos/videos
Draft captions, schedule posts, respond to comments
Oversee the practice Smile Circle Rewards program
Track points, distribute rewards, promote the program
Plan and support office promotional events, giveaways, and seasonal campaigns
Organize 1‑2 community service activities for the office staff (e.g., food drives, school partnerships)
Identify strategic marketing opportunities to increase visibility in the community (e.g., local business partnerships, community events, sponsorships)
Assist with reputation management by encouraging and monitoring online reviews and encourage patient feedback
Make simple copy updates to the practice website (bios, hours, promotions, services, etc.)
Liaise with our web development team for any larger website changes, updates, or maintenance needs
Qualifications
2‑4 years of professional experience in marketing and/or front desk work
Excellent communication skills (written, verbal, and storytelling)
A creative thinker with a strong interest in marketing, content creation, and community engagement
Warm, friendly personality with excellent patient service skills
Comfortable multitasking in a busy office environment and prioritizing your tasks
Ability to work with external vendors and partners
Highly detail‑oriented, organized, and enthusiastic self‑starter
Proficient with basic computer programs (Google Docs, Excel, Slides)
Experience with Canva, Mailchimp, or social media management is a plus
Prior dental or medical office experience preferred, but not required
Job Type Full‑Time (Monday‑Friday)
Education A minimum of high school degree (or equivalent) is required, Bachelor’s Degree is preferred
Work Location In‑Person; Downtown Indianapolis
Benefits
Competitive Hourly Rate with opportunity for raise based on performance
Free Parking
Health and Vision Insurance
On‑the‑job training
Opportunities for Advancement/Professional Development Opportunities
Paid Time Off
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Job Description Our growing dental office is looking for a
Patient Care & Marketing Coordinator
who’s equal parts people‑person and creative thinker. If you love connecting with patients and you’re excited to bring fresh marketing ideas to life, this dual role is perfect for you. You’ll handle front desk responsibilities while also helping grow our practice through social media, community engagement, and marketing projects you can proudly add to your portfolio.
We’re looking for a self‑starter who’s enthusiastic, organized, and genuinely enjoys making people feel welcome. Someone who’s excited to jump in, try new things, and help shape the voice, personality, and presence of our practice. Prior dental experience is a plus, but not required — what matters most is your energy, creativity, strong communication skills, and willingness to learn.
You’ll collaborate with everyone on our team, but you’ll work most closely with our Office Manager and Marketing Specialist. Strong communication, teamwork, and a positive attitude will be key to thriving in this role.
Key Responsibilities *Job description is not exhaustive and may evolve depending on office needs.
Patient Care & Front Desk Management
Greet and welcome patients and visitors in a friendly, professional manner
Answer phone calls, schedule appointments, and manage the front desk workflow
Verify insurance information, collect co‑pays, and accurately maintain patient records
Process check‑ins and support referrals to/from other healthcare providers
Assist with patient inquiries and provide clear, compassionate communication
Manage appointment reminders, follow‑ups, and administrative documentation
Maintain a clean, organized, and welcoming front desk area
Marketing and Community Engagement Coordinator
Execute the office’s marketing strategy across digital and in‑person channels
Create monthly patient newsletters (office updates, education, promotions)
Manage and update Instagram, Facebook, TikTok, and LinkedIn
Develop creative concepts for social posts and maintain social calendar to drive visibility and increase patient growth
Take and edit photos/videos
Draft captions, schedule posts, respond to comments
Oversee the practice Smile Circle Rewards program
Track points, distribute rewards, promote the program
Plan and support office promotional events, giveaways, and seasonal campaigns
Organize 1‑2 community service activities for the office staff (e.g., food drives, school partnerships)
Identify strategic marketing opportunities to increase visibility in the community (e.g., local business partnerships, community events, sponsorships)
Assist with reputation management by encouraging and monitoring online reviews and encourage patient feedback
Make simple copy updates to the practice website (bios, hours, promotions, services, etc.)
Liaise with our web development team for any larger website changes, updates, or maintenance needs
Qualifications
2‑4 years of professional experience in marketing and/or front desk work
Excellent communication skills (written, verbal, and storytelling)
A creative thinker with a strong interest in marketing, content creation, and community engagement
Warm, friendly personality with excellent patient service skills
Comfortable multitasking in a busy office environment and prioritizing your tasks
Ability to work with external vendors and partners
Highly detail‑oriented, organized, and enthusiastic self‑starter
Proficient with basic computer programs (Google Docs, Excel, Slides)
Experience with Canva, Mailchimp, or social media management is a plus
Prior dental or medical office experience preferred, but not required
Job Type Full‑Time (Monday‑Friday)
Education A minimum of high school degree (or equivalent) is required, Bachelor’s Degree is preferred
Work Location In‑Person; Downtown Indianapolis
Benefits
Competitive Hourly Rate with opportunity for raise based on performance
Free Parking
Health and Vision Insurance
On‑the‑job training
Opportunities for Advancement/Professional Development Opportunities
Paid Time Off
#J-18808-Ljbffr