Next Job Abroad
Dutch Speaking - Content Moderation/Customer Service Agent in Malta
Next Job Abroad, New Bremen, Ohio, United States
Overview
Dutch Speaking - Content Moderation/Customer Service Agent in Malta Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in Malta. This role combines content moderation with customer service for Dutch-speaking users. Responsibilities
Review and moderate user content, ensuring compliance with community guidelines Provide outstanding customer support through chat, email, and phone to our Dutch-speaking audience Effectively address and resolve customer inquiries and issues Work collaboratively with team members to enhance the customer experience Keep accurate records of moderation activities and customer interactions Provide feedback on process improvements for content moderation Stay informed about community guidelines and best practices in content moderation Requirements
Fluency in Dutch and strong proficiency in English; additional languages are advantageous Previous experience in customer service or content moderation is a plus Excellent attention to detail and strong analytical skills Outstanding communication and interpersonal skills Able to multitask effectively in a dynamic working environment Familiarity with CRM tools and content moderation software is beneficial Willingness to relocate to Malta and embrace new experiences An interest in content moderation and online safety is a strong advantage Benefits
Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Lower cost of living in Malta with its rich history and culture Yearly salary €26.000 excluding bonuses Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises with relaxing break areas Special events and community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (reviewed case by case)
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Dutch Speaking - Content Moderation/Customer Service Agent in Malta Next Job Abroad is excited to announce an opening for a Dutch Speaking Content Moderation/Customer Service Agent stationed in Malta. This role combines content moderation with customer service for Dutch-speaking users. Responsibilities
Review and moderate user content, ensuring compliance with community guidelines Provide outstanding customer support through chat, email, and phone to our Dutch-speaking audience Effectively address and resolve customer inquiries and issues Work collaboratively with team members to enhance the customer experience Keep accurate records of moderation activities and customer interactions Provide feedback on process improvements for content moderation Stay informed about community guidelines and best practices in content moderation Requirements
Fluency in Dutch and strong proficiency in English; additional languages are advantageous Previous experience in customer service or content moderation is a plus Excellent attention to detail and strong analytical skills Outstanding communication and interpersonal skills Able to multitask effectively in a dynamic working environment Familiarity with CRM tools and content moderation software is beneficial Willingness to relocate to Malta and embrace new experiences An interest in content moderation and online safety is a strong advantage Benefits
Career growth opportunities in a renowned iGaming company International & diverse work environment Competitive performance bonuses Lower cost of living in Malta with its rich history and culture Yearly salary €26.000 excluding bonuses Health care benefits and numerous other discounts Fully paid training by certified instructors State of the art premises with relaxing break areas Special events and community & social responsibility initiatives Work for a Great Place to Work-Certified Company Relocation package (reviewed case by case)
#J-18808-Ljbffr