County of Mecklenburg, NC
County of Mecklenburg, NC is hiring: Library Associate - Adult Services in Hunte
County of Mecklenburg, NC, Huntersville, NC, US, 28078
Library Associate - Adult Services
Charlotte Mecklenburg Library
"Followyour calling, Find your career"
Please applyby 11/17/2025
Hiring Range: $20.00- $25.00
This is a non-exempt (hourly) position. Pay rates are based on education,skill, experience level and internal equity. Internal equity considerationsinclude an assessment of the applicant's salary history and qualifications incomparison to the market rate and requirements for the job.
Schedule: Full Time 40 hours per week, Benefit Eligible
M,W-F 8:00am - 5:00pm
Tuesday11:00a - 8:00pm
Rotatingweekends
Location:
North CountyRegional Library
16500 Holly CrestLn
Huntersville, NC28078
The North County RegionalLibrary, located in Huntersville, NC, is a dynamic hub serving the thrivingHuntersville area. This spacious branch offers a robust collection andstate-of-the-art amenities, including a dedicated makerspace that fosterscreativity and hands-on learning for all ages. With a strong focus on digitalliteracy, community engagement, and educational programming, North CountyRegional is a welcoming space for collaboration and lifelong learning. Thelibrary's dedicated team works to support and inspire the community, formingconnections with local organizations to meet the diverse needs of Huntersvilleresidents.
Position Summary
This position will provide direct support for adult workforce andbusiness programming while also performing other required monthly programduties. Performs professional and technical library work in one or morespecific library programs such as Adult, Teen, Youth, Reference Services, orLibrary Systems Administration. The Library Associate delivers a high level ofquality library services, ensuring value-added experiences for all customers. TheLibrary Associate works within the branch team to create a welcoming andengaging environment for all. This position leads age-appropriate programs forteens, emerging adults, adults, and seniors. Some responsibilities may includeteaching digital literacy classes, technology tutoring, resume workshops, bookclubs, and other relevant programs. The Library Associate represents thelibrary in the community, facilitating outreach and fostering collaborativepartnerships with local organizations.
Essential Functions
Support and implement adult workforce, business, and digital literacy programming initiatives
Develop and deliver programming for adults ages 18 and up
Prepare monthly program reports and statistics
Build and maintain relationships with outreach sites and community partnerships
Provide research assistance to customers
Utilize integrated library systems software
Provide service desk coverage as needed
Maintain the library's collection of materials, including repairs, shelving, and marketing
Promote and market library programs; collaborate with Marketing and Communications to generate flyers and program materials
Create and maintain attractive and appropriate bulletin boards and displays
Minimum Qualifications
Experience:
Minimum of two years of library, retail, computer, or customer serviceexperience
Education:
High School Diploma or equivalent
Education/Experience
Combination of relevant education and relevant experience accepted? Yes
PreferredQualifications
Experienceconducting programs or teaching adult classes
Experiencesupporting workforce, business, or digital literacy classes.
Programmingand outreach experience is highly desirable, along with a demonstrated passionfor and comfort in conducting outreach to vulnerable populations, and theability to build and sustain positive relationships with patrons and externalpartners.
Knowledge, Skills, and Abilities
Knowledge of
Alpha-numeric sorting systems
Various library systems
Telephone etiquette
Skills
Technology adeptness
Excellent interpersonal and customer service skills
Excellent time management skills with attention to detail
Abilities
Adaptability: Maintaining effectiveness when experiencing major changes inresponsibilities or environment; adjusting effectively within new workstructures, processes, requirements, or cultures
Communication: Clearly conveying information to individuals or groups
Collaboration: Working effectively and cooperatively with others; establishingand maintaining good working relationships
Technical/professional Knowledge and Skills: Having achieved a satisfactorylevel of technical and professional skill or knowledge in position-relatedareas; keeping up with current developments and trends in areas of expertise
Work Standards: Setting high standards of performance for self; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential function satisfactorily.Reasonable accommodations may be made to help enable qualified individuals withdisabilities to perform the essential functions.
Charlotte Mecklenburg Library
"Followyour calling, Find your career"
Please applyby 11/17/2025
Hiring Range: $20.00- $25.00
This is a non-exempt (hourly) position. Pay rates are based on education,skill, experience level and internal equity. Internal equity considerationsinclude an assessment of the applicant's salary history and qualifications incomparison to the market rate and requirements for the job.
Schedule: Full Time 40 hours per week, Benefit Eligible
M,W-F 8:00am - 5:00pm
Tuesday11:00a - 8:00pm
Rotatingweekends
Location:
North CountyRegional Library
16500 Holly CrestLn
Huntersville, NC28078
The North County RegionalLibrary, located in Huntersville, NC, is a dynamic hub serving the thrivingHuntersville area. This spacious branch offers a robust collection andstate-of-the-art amenities, including a dedicated makerspace that fosterscreativity and hands-on learning for all ages. With a strong focus on digitalliteracy, community engagement, and educational programming, North CountyRegional is a welcoming space for collaboration and lifelong learning. Thelibrary's dedicated team works to support and inspire the community, formingconnections with local organizations to meet the diverse needs of Huntersvilleresidents.
Position Summary
This position will provide direct support for adult workforce andbusiness programming while also performing other required monthly programduties. Performs professional and technical library work in one or morespecific library programs such as Adult, Teen, Youth, Reference Services, orLibrary Systems Administration. The Library Associate delivers a high level ofquality library services, ensuring value-added experiences for all customers. TheLibrary Associate works within the branch team to create a welcoming andengaging environment for all. This position leads age-appropriate programs forteens, emerging adults, adults, and seniors. Some responsibilities may includeteaching digital literacy classes, technology tutoring, resume workshops, bookclubs, and other relevant programs. The Library Associate represents thelibrary in the community, facilitating outreach and fostering collaborativepartnerships with local organizations.
Essential Functions
Support and implement adult workforce, business, and digital literacy programming initiatives
Develop and deliver programming for adults ages 18 and up
Prepare monthly program reports and statistics
Build and maintain relationships with outreach sites and community partnerships
Provide research assistance to customers
Utilize integrated library systems software
Provide service desk coverage as needed
Maintain the library's collection of materials, including repairs, shelving, and marketing
Promote and market library programs; collaborate with Marketing and Communications to generate flyers and program materials
Create and maintain attractive and appropriate bulletin boards and displays
Minimum Qualifications
Experience:
Minimum of two years of library, retail, computer, or customer serviceexperience
Education:
High School Diploma or equivalent
Education/Experience
Combination of relevant education and relevant experience accepted? Yes
PreferredQualifications
Experienceconducting programs or teaching adult classes
Experiencesupporting workforce, business, or digital literacy classes.
Programmingand outreach experience is highly desirable, along with a demonstrated passionfor and comfort in conducting outreach to vulnerable populations, and theability to build and sustain positive relationships with patrons and externalpartners.
Knowledge, Skills, and Abilities
Knowledge of
Alpha-numeric sorting systems
Various library systems
Telephone etiquette
Skills
Technology adeptness
Excellent interpersonal and customer service skills
Excellent time management skills with attention to detail
Abilities
Adaptability: Maintaining effectiveness when experiencing major changes inresponsibilities or environment; adjusting effectively within new workstructures, processes, requirements, or cultures
Communication: Clearly conveying information to individuals or groups
Collaboration: Working effectively and cooperatively with others; establishingand maintaining good working relationships
Technical/professional Knowledge and Skills: Having achieved a satisfactorylevel of technical and professional skill or knowledge in position-relatedareas; keeping up with current developments and trends in areas of expertise
Work Standards: Setting high standards of performance for self; assumingresponsibility and accountability for successfully completing assignments ortasks; self-imposing standards of excellence
Computer Skills
Proficient in various computer applications including Microsoft Office Suite
Work Environment
Works in an office setting with moderate noise
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform,with or without reasonable accommodation, each essential function satisfactorily.Reasonable accommodations may be made to help enable qualified individuals withdisabilities to perform the essential functions.