Municipality of Anchorage is hiring: LIBRARY ASSISTANT II - Range 8 / AMEA in An

LIBRARY ASSISTANT II – Range 8 / AMEA

Location: Muldoon Branch Library, 1251 Muldoon Road, Suite 158, Anchorage 99504

Hours of Work: Tuesday–Saturday 9:15 am – 6:15 pm

Employment type: Full‑time.

Seniority level: Entry level.

Job Summary

The Library Assistant II provides high‑quality customer service to patrons, assists with circulation, technology help, and various library programs, ensuring a positive user experience and supporting the library’s mission.

Responsibilities

• Assist the public with the circulation of materials, including charging, discharging, and library card registration.
• Provide technology assistance and quick reference support using the Integrated Library System and Online Public Access Computers.
• Assist patrons with Self‑Checkout Machines, copiers, website, databases, and the Automated Handling System.
• Support understaffed library locations and complete special projects.
• Assist with library programs both inside and outside the library.
• Resolve patron questions regarding accounts, accept fines and fees using the cash register or card reader, and prepare bank deposits.
• Train and assign volunteers; empty book drops, shelve, sort, answer phones, ship, and route materials.
• Assist with bus pass sales, voter registration, passport applications, and other revenue‑generating opportunities.
• Maintain office supplies and establish effective relations with coworkers, the public, and vendors.

Qualifications & Requirements

• High school diploma, GED, or equivalent.
• At least one (1) year of customer service and/or library experience.
• Passport Acceptance Agent Certification within six (6) months of hire.
• Completion of a national criminal background investigation (AS 12.62.160 and AS 12.62.400).
• All required certifications and licenses must remain current for the duration of employment.
• Preference for Anchorage Municipal Employees Association (AMEA) employees.
• Military service or veteran interview preference as per Municipal Personnel Rules 3.30.031 D (require DD Form 214, etc.). Inform of current National Guard service if applicable.
• Eligible for remote work schedule opportunities after successful completion of probation, subject to management discretion and department head approval.

Union, EEO & Accommodation

Position represented by the Anchorage Municipal Employee Association (AMEA) Union. The Municipality of Anchorage is an Equal Opportunity and affirmative action employer and complies with Title I of the ADA.

For requests regarding reasonable accommodations under the Americans with Disabilities Act, contact the Municipality of Anchorage ADA Coordinator at (907) 343‑4571.

Application Process

Applications are submitted through the GovernmentJobs.com website. For technical assistance, contact GovernmentJobs customer support at 1‑855‑524‑5627. For general employment questions, contact the Human Resources Department at (907) 343‑4442, Monday‑Friday 8:00 a.m. – 5:00 p.m. Alaska Time.

Note: The Municipality of Anchorage does not sponsor visas. Applicants must be legally authorized to work in the United States.