Communication Desk Assistant 4P/153

Position Summary: The

Contract Communication Desk Assistant

is responsible for

providing administrative support

to the

Communication Desk

within the

Public Safety Department . This role involves

answering phones, responding to emails, scheduling appointments, maintaining records, and preparing reports . The ideal candidate will have

strong customer service experience, proficiency in Microsoft Office Suite, and excellent organizational skills . Key Responsibilities: Answer

phones and emails

in a

professional and timely manner . Greet visitors and direct them to the

appropriate department or personnel . Schedule appointments

and maintain

appointment calendars . Organize and maintain

files and records

for easy retrieval. Prepare

reports, correspondence, and other administrative documents . Provide

customer service support

to

internal and external customers . Maintain

confidentiality

and handle sensitive information with discretion. Perform

other administrative duties

as assigned. Qualifications & Skills: Minimum 3 years of experience

in a

customer service

or

administrative support role . Proficiency in

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) . Excellent written and verbal communication skills

. Strong

organizational and time management abilities . Ability to

work independently

and collaborate

as part of a team . Demonstrated ability to

handle confidential information with discretion .

#J-18808-Ljbffr