Bold Insight Inc. is hiring: UX Researcher ( in Chicago
Bold Insight Inc., Chicago, IL, United States
UX Researcher (Chicagoland-based Contractor) The next set of studies is queued, and we need contract UX researchers on site in Chicago. Bring sharp inquiry, steady facilitation, and crisp reporting that speaks to executives and to hands‑on teams. Help us deliver outcomes that consistently exceed client expectations.
Why this role matters We partner with product, design, and strategy teams across many industries to shape useful, safe, and inclusive experiences. As a contractor, you will support studies that reduce risk and move products forward. Variety is the norm here. You might be asked to support a project that evaluates in-vehicle interfaces with drivers, and the next request might be talking with participants who are blind or have low vision to ensure they can successfully navigate a voice-enabled prototype. The range keeps us learning and growing.
What you’ll do Contribute to research engagements from planning through readout while aligning to budgets, timelines, and objectives.
Deliver on those project plans while creating touchpoints that exceed client expectations
Define inclusion and exclusion criteria, convert them into effective recruitment screeners, and manage external recruiters
Specify research lab requirements and coordinate with external facilities when needed
Design and field surveys to complement qualitative work
Moderate sessions and ensure accurate, reliable data capture
Analyze qualitative and quantitative data and connect insights to clear design and product recommendations
Create layered deliverables: concise executive summaries for C-level leaders and product owners, and detailed evidence for research and design teams
Communicate findings clearly and keep stakeholders aligned from kickoff to handoff
What you’ll bring Behavioral research design and user-centered design principles
Ability to define criteria, build screeners, and manage recruiting partners
Comfort specifying lab needs and working with external facilities
Experience designing and fielding surveys
Strong moderation skills and disciplined data capture
Ability to analyze qualitative and quantitative data and tell a compelling story with recommendations
Skill in summarizing findings in meaningful, impactful deliverables
Clear, respectful communication with project teams and clients
Office Suite and Google Workspace proficiency is required
Experience Hands-on exposure to behavioral research methods in industry is required, along with the ability to turn data and observations into a compelling narrative with actionable design recommendations
Master’s degree in behavioral research–related field preferred, or comparable professional experience in UX research, human factors, industrial or cognitive engineering, information architecture, or similar
3+ years of UX research experience
Requirements Available to conduct in-person research at our Downers Grove, IL and/or Chicago research lab
Must have a current driver’s license and vehicle
If you’re excited by what you’ve read and think you’d thrive here, we’d love to meet you.
This position is flexibly based out of our Downers Grove and Chicago locations.
We work in virtually every industry across hundreds of products.
Collaborative team
Incredibly collaborative and supportive team and fun and casual work environment.
#J-18808-Ljbffr
In Summary: We partner with product, design, and strategy teams across many industries to shape useful, safe, and inclusive experiences . As a contractor, you will support studies that reduce risk and move products forward . You might be asked to support a project that evaluates in-vehicle interfaces with drivers .
En Español: Investigador de UX (Contratista con sede en Chicago) El próximo conjunto de estudios está en cola, y necesitamos investigadores contratados para la UX en el sitio en Chicago. Traiga una investigación aguda, facilitación constante e informes nítidos que hablen a los ejecutivos y a los equipos prácticos. Ayúdanos a entregar resultados que superen constantemente las expectativas del cliente. Por qué este papel es importante Nos asociamos con equipos de producto, diseño y estrategia en muchas industrias para dar forma a experiencias útiles, seguras e inclusivas. Como contratista, apoyarás estudios que reduzcan el riesgo y avancen los productos. La variedad es la norma aquí. El rango nos mantiene aprendiendo y creciendo. Lo que vas a hacer Contribuir a los compromisos de investigación desde la planificación hasta la lectura, al tiempo que se alinean con presupuestos, cronogramas y objetivos. Realizar esos planes de proyecto mientras se creen puntos de contacto que superen las expectativas del cliente Definir criterios de inclusión y exclusión, convertirlos en monitores disciplinarios efectivos de reclutamiento y gestionar contratistas externos Especificar requisitos de laboratorio de investigación y coordinarse con instalaciones externas cuando sea necesario Diseño y encuestas de campo para complementar el trabajo cualitativo Sesiones moderadas y asegurar una captura de datos exactos y fiables Analizar datos cualitativos y cuantitativos y conectar conocimientos para diseñar y recomendar productos claros Crea resúmenes estratégicos: Resumen ejecutivo conciso para líderes de nivel C y propietarios de productos, y pruebas detalladas para diseños e ingenieros industriales Comunique claramente los principios de comunicación y mantener a sus partes interesadas orientados Los resultados de estudio Grandoff deben estar disponibles a través de un equipo de estudios basado en el desarrollo de datos y análisis de comportamentales Concentrándose en nuestros equipos de investigación o experiencia en Chicago.
Why this role matters We partner with product, design, and strategy teams across many industries to shape useful, safe, and inclusive experiences. As a contractor, you will support studies that reduce risk and move products forward. Variety is the norm here. You might be asked to support a project that evaluates in-vehicle interfaces with drivers, and the next request might be talking with participants who are blind or have low vision to ensure they can successfully navigate a voice-enabled prototype. The range keeps us learning and growing.
What you’ll do Contribute to research engagements from planning through readout while aligning to budgets, timelines, and objectives.
Deliver on those project plans while creating touchpoints that exceed client expectations
Define inclusion and exclusion criteria, convert them into effective recruitment screeners, and manage external recruiters
Specify research lab requirements and coordinate with external facilities when needed
Design and field surveys to complement qualitative work
Moderate sessions and ensure accurate, reliable data capture
Analyze qualitative and quantitative data and connect insights to clear design and product recommendations
Create layered deliverables: concise executive summaries for C-level leaders and product owners, and detailed evidence for research and design teams
Communicate findings clearly and keep stakeholders aligned from kickoff to handoff
What you’ll bring Behavioral research design and user-centered design principles
Ability to define criteria, build screeners, and manage recruiting partners
Comfort specifying lab needs and working with external facilities
Experience designing and fielding surveys
Strong moderation skills and disciplined data capture
Ability to analyze qualitative and quantitative data and tell a compelling story with recommendations
Skill in summarizing findings in meaningful, impactful deliverables
Clear, respectful communication with project teams and clients
Office Suite and Google Workspace proficiency is required
Experience Hands-on exposure to behavioral research methods in industry is required, along with the ability to turn data and observations into a compelling narrative with actionable design recommendations
Master’s degree in behavioral research–related field preferred, or comparable professional experience in UX research, human factors, industrial or cognitive engineering, information architecture, or similar
3+ years of UX research experience
Requirements Available to conduct in-person research at our Downers Grove, IL and/or Chicago research lab
Must have a current driver’s license and vehicle
If you’re excited by what you’ve read and think you’d thrive here, we’d love to meet you.
This position is flexibly based out of our Downers Grove and Chicago locations.
We work in virtually every industry across hundreds of products.
Collaborative team
Incredibly collaborative and supportive team and fun and casual work environment.
#J-18808-Ljbffr
In Summary: We partner with product, design, and strategy teams across many industries to shape useful, safe, and inclusive experiences . As a contractor, you will support studies that reduce risk and move products forward . You might be asked to support a project that evaluates in-vehicle interfaces with drivers .
En Español: Investigador de UX (Contratista con sede en Chicago) El próximo conjunto de estudios está en cola, y necesitamos investigadores contratados para la UX en el sitio en Chicago. Traiga una investigación aguda, facilitación constante e informes nítidos que hablen a los ejecutivos y a los equipos prácticos. Ayúdanos a entregar resultados que superen constantemente las expectativas del cliente. Por qué este papel es importante Nos asociamos con equipos de producto, diseño y estrategia en muchas industrias para dar forma a experiencias útiles, seguras e inclusivas. Como contratista, apoyarás estudios que reduzcan el riesgo y avancen los productos. La variedad es la norma aquí. El rango nos mantiene aprendiendo y creciendo. Lo que vas a hacer Contribuir a los compromisos de investigación desde la planificación hasta la lectura, al tiempo que se alinean con presupuestos, cronogramas y objetivos. Realizar esos planes de proyecto mientras se creen puntos de contacto que superen las expectativas del cliente Definir criterios de inclusión y exclusión, convertirlos en monitores disciplinarios efectivos de reclutamiento y gestionar contratistas externos Especificar requisitos de laboratorio de investigación y coordinarse con instalaciones externas cuando sea necesario Diseño y encuestas de campo para complementar el trabajo cualitativo Sesiones moderadas y asegurar una captura de datos exactos y fiables Analizar datos cualitativos y cuantitativos y conectar conocimientos para diseñar y recomendar productos claros Crea resúmenes estratégicos: Resumen ejecutivo conciso para líderes de nivel C y propietarios de productos, y pruebas detalladas para diseños e ingenieros industriales Comunique claramente los principios de comunicación y mantener a sus partes interesadas orientados Los resultados de estudio Grandoff deben estar disponibles a través de un equipo de estudios basado en el desarrollo de datos y análisis de comportamentales Concentrándose en nuestros equipos de investigación o experiencia en Chicago.