Air Apps, Inc. is hiring: Community Manager in San Francisco
Air Apps, Inc., San Francisco, CA, United States
About Air Apps At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide.
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management—and change lives along the way.
The Role As a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups . You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand.
This role requires strong communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence.
Responsibilities Develop and execute community engagement strategies to grow and support user communities.
Manage and moderate forums, social media groups, and user discussion platforms .
Engage with users by responding to questions, moderating discussions, and fostering positive interactions .
Organize and promote community events, webinars, and Q&A sessions .
Collaborate with marketing, product, and support teams to ensure a seamless user experience.
Monitor and analyze community engagement metrics to optimize strategies.
Identify and activate brand advocates, ambassadors, and superusers .
Stay up to date with community management trends, tools, and best practices .
Develop and maintain community guidelines and policies to ensure a safe and welcoming space.
Address user concerns and elevate issues to the appropriate teams when necessary.
Requirements Around 3+ years of experience in community management, social media management, or customer engagement .
Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
Strong written and verbal communication skills, with the ability to engage and inspire users.
Experience with community-building tools and analytics platforms .
Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines .
Experience planning and executing community-driven events or initiatives .
Passion for building meaningful relationships and fostering brand loyalty .
Ability to analyze engagement data and adjust strategies accordingly.
Experience in fast-paced digital environments with a user-centric mindset.
What benefits are we offering? Apple hardware ecosystem for work.
Annual Bonus .
Medical Insurance (including vision & dental).
Disability insurance - short and long-term.
401k up to 4% contribution.
Air Conference – an opportunity to meet the team, collaborate, and grow together.
Transportation budget
Free meals at the hub
Gym membership
Diversity & Inclusion At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
Application Disclaimer At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.
#J-18808-Ljbffr
In Summary: As a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups . You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand . This role requires strong communication skills, creativity, and a passion for community engagement .
En Español: En Air Apps creemos en pensar más y movernos más rápido. Somos una empresa familiar con la misión de crear el primer planificador de recursos personales y empresariales (PRP) impulsado por IA del mundo, y necesitamos su pasión y ambición para ayudarnos a cambiar la forma en que las personas planean, trabajan y viven. Nacido en Lisboa, Portugal en 2018y ahora con oficinas tanto en Lisbona como en San Francisco nos hemos mantenido autofinanciados mientras alcanzamos más de 100 millones de descargas en todo el mundo. Nuestro enfoque a largo plazo nos impulsa a desafiar el status quo cada día, empujando los límites de soluciones basadas en AI que realmente hacen la diferencia. Aquí, usted será una fuerza creativa, dando forma a productos que empoderen a las personas de todo el planeta. Promoverá un entorno positivo e inclusivo, facilitará las discusiones y creará estrategias para mantener a los usuarios comprometidos y conectados con nuestra marca. Este papel requiere fuertes habilidades de comunicación, creatividad y pasión por el compromiso comunitario para mejorar la experiencia del usuario, aumentar la lealtad a la marca y fortalecer nuestra presencia en la comunidad. Responsabilidades Desarrollar y ejecutar estratégias de participación comunitaria para hacer crecer y apoyar comunidades de usuarios. Gestionar y moderar foros, grupos de redes sociales y plataformas de discusión de usuarios . Participar con los usuarios respondiendo a preguntas, moderando conversaciones y fomentando interacciones positivas. Organizar y promover eventos comunitarios, seminarios web y sesiones de preguntas y respuestas. Colaborar con equipos de marketing, desarrollo de productos y apoyo para garantizar una experiencia de usuario sin problemas. Celebramos la diversidad en todas sus formas y creemos que las voces y experiencias variadas nos hacen más fuertes. Disclaimer de aplicación En Air Apps, valoramos la transparencia e integridad en nuestro proceso de contratación. Los solicitantes deben presentar su propio trabajo sin ninguna asistencia generada por IA. Cualquier uso de AI en materiales de solicitud, evaluaciones o entrevistas resultará en descalificación. #J-18808-Ljbffr
Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe.
Join us on this journey to redefine resource management—and change lives along the way.
The Role As a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups . You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand.
This role requires strong communication skills, creativity, and a passion for community engagement to enhance user experience, increase brand loyalty, and strengthen our community presence.
Responsibilities Develop and execute community engagement strategies to grow and support user communities.
Manage and moderate forums, social media groups, and user discussion platforms .
Engage with users by responding to questions, moderating discussions, and fostering positive interactions .
Organize and promote community events, webinars, and Q&A sessions .
Collaborate with marketing, product, and support teams to ensure a seamless user experience.
Monitor and analyze community engagement metrics to optimize strategies.
Identify and activate brand advocates, ambassadors, and superusers .
Stay up to date with community management trends, tools, and best practices .
Develop and maintain community guidelines and policies to ensure a safe and welcoming space.
Address user concerns and elevate issues to the appropriate teams when necessary.
Requirements Around 3+ years of experience in community management, social media management, or customer engagement .
Experience managing online communities, forums, or social media groups (e.g., Discord, Reddit, Facebook Groups, Slack, or custom platforms).
Strong written and verbal communication skills, with the ability to engage and inspire users.
Experience with community-building tools and analytics platforms .
Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines .
Experience planning and executing community-driven events or initiatives .
Passion for building meaningful relationships and fostering brand loyalty .
Ability to analyze engagement data and adjust strategies accordingly.
Experience in fast-paced digital environments with a user-centric mindset.
What benefits are we offering? Apple hardware ecosystem for work.
Annual Bonus .
Medical Insurance (including vision & dental).
Disability insurance - short and long-term.
401k up to 4% contribution.
Air Conference – an opportunity to meet the team, collaborate, and grow together.
Transportation budget
Free meals at the hub
Gym membership
Diversity & Inclusion At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger.
Application Disclaimer At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.
#J-18808-Ljbffr
In Summary: As a Community Manager at Air Apps, you will be responsible for building, growing, and engaging our user community across forums, social media, and user groups . You will foster a positive and inclusive environment, facilitate discussions, and create strategies to keep users engaged and connected to our brand . This role requires strong communication skills, creativity, and a passion for community engagement .
En Español: En Air Apps creemos en pensar más y movernos más rápido. Somos una empresa familiar con la misión de crear el primer planificador de recursos personales y empresariales (PRP) impulsado por IA del mundo, y necesitamos su pasión y ambición para ayudarnos a cambiar la forma en que las personas planean, trabajan y viven. Nacido en Lisboa, Portugal en 2018y ahora con oficinas tanto en Lisbona como en San Francisco nos hemos mantenido autofinanciados mientras alcanzamos más de 100 millones de descargas en todo el mundo. Nuestro enfoque a largo plazo nos impulsa a desafiar el status quo cada día, empujando los límites de soluciones basadas en AI que realmente hacen la diferencia. Aquí, usted será una fuerza creativa, dando forma a productos que empoderen a las personas de todo el planeta. Promoverá un entorno positivo e inclusivo, facilitará las discusiones y creará estrategias para mantener a los usuarios comprometidos y conectados con nuestra marca. Este papel requiere fuertes habilidades de comunicación, creatividad y pasión por el compromiso comunitario para mejorar la experiencia del usuario, aumentar la lealtad a la marca y fortalecer nuestra presencia en la comunidad. Responsabilidades Desarrollar y ejecutar estratégias de participación comunitaria para hacer crecer y apoyar comunidades de usuarios. Gestionar y moderar foros, grupos de redes sociales y plataformas de discusión de usuarios . Participar con los usuarios respondiendo a preguntas, moderando conversaciones y fomentando interacciones positivas. Organizar y promover eventos comunitarios, seminarios web y sesiones de preguntas y respuestas. Colaborar con equipos de marketing, desarrollo de productos y apoyo para garantizar una experiencia de usuario sin problemas. Celebramos la diversidad en todas sus formas y creemos que las voces y experiencias variadas nos hacen más fuertes. Disclaimer de aplicación En Air Apps, valoramos la transparencia e integridad en nuestro proceso de contratación. Los solicitantes deben presentar su propio trabajo sin ninguna asistencia generada por IA. Cualquier uso de AI en materiales de solicitud, evaluaciones o entrevistas resultará en descalificación. #J-18808-Ljbffr