CNN
CNN Staff UX Researcher – New Business Team
Welcome to Warner Bros. Discovery… the stuff dreams are made of. CNN is seeking a Staff UX Researcher to help define the future vision of CNN’s new product initiatives, delivering insights to inform conversion, engagement and retention.
The ideal candidate will explore user insights through surveys, interviews, data analysis, usability studies, diary studies, ethnographic observation, and new methods. UX Researchers own the research process from screening participants and defining test plans to analyzing data and synthesizing results in a fast‑paced, collaborative environment.
Your Role Accountabilities
Develop research plans in partnership with product leads, product designers, and other stakeholders, choosing the methods (qualitative, quantitative, mixed) to best inform research needs.
Conduct research that drives product insights to inform decision making and prioritization of product features/enhancements that increase user engagement, conversion, and retention.
Effectively communicate findings from a variety of inputs—including analytics, survey results, user behavior, and other data—to craft actionable and unbiased recommendations.
Establish strong and productive relationships with product management and cross‑functional teams to understand the needs of the business and use that knowledge to inform research strategy.
Collaborate cross‑functionally around strategic initiatives to align resources and methodology with business needs.
Self‑starter and able to manage projects and deadlines, while also being able to pivot as needed.
Adept at mentoring junior researchers.
Qualifications & Experience
8+ years of work experience as a UX researcher or research analyst.
D2C experience researching touchpoints across platforms.
Experience working with cross‑functional teams to support product development.
Strong interpersonal, written, and verbal communication skills with the ability to deliver complex messages to diverse audiences.
Proficiency in MS Suite, usability study software, and/or statistical research software.
Mastery of Figma and prototyping.
Impeccable visual and interaction design skills.
Expertise in creating and modifying components and utilizing a mature design system kit.
Mastery of best UX design practices, including usability principles, user research methodologies, and testing techniques.
Solid understanding of mobile and web technologies.
Excellent written, verbal, and interpersonal communication skills.
Strong problem‑solving aptitude and natural curiosity.
Experience working in digital news or a strong interest in news is preferred.
Extensive experience in program management tools such as Confluence and Jira.
Bachelor’s degree in design, human‑computer interaction (HCI), or equivalent professional experience.
Championing Inclusion at Warner Bros. Discovery Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds, and experiences. Being an equal opportunity employer means that we consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we disclose the compensation range for this role: $137,900 – $256,100 per year. Total compensation may include bonuses, incentives, and other benefits.
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The ideal candidate will explore user insights through surveys, interviews, data analysis, usability studies, diary studies, ethnographic observation, and new methods. UX Researchers own the research process from screening participants and defining test plans to analyzing data and synthesizing results in a fast‑paced, collaborative environment.
Your Role Accountabilities
Develop research plans in partnership with product leads, product designers, and other stakeholders, choosing the methods (qualitative, quantitative, mixed) to best inform research needs.
Conduct research that drives product insights to inform decision making and prioritization of product features/enhancements that increase user engagement, conversion, and retention.
Effectively communicate findings from a variety of inputs—including analytics, survey results, user behavior, and other data—to craft actionable and unbiased recommendations.
Establish strong and productive relationships with product management and cross‑functional teams to understand the needs of the business and use that knowledge to inform research strategy.
Collaborate cross‑functionally around strategic initiatives to align resources and methodology with business needs.
Self‑starter and able to manage projects and deadlines, while also being able to pivot as needed.
Adept at mentoring junior researchers.
Qualifications & Experience
8+ years of work experience as a UX researcher or research analyst.
D2C experience researching touchpoints across platforms.
Experience working with cross‑functional teams to support product development.
Strong interpersonal, written, and verbal communication skills with the ability to deliver complex messages to diverse audiences.
Proficiency in MS Suite, usability study software, and/or statistical research software.
Mastery of Figma and prototyping.
Impeccable visual and interaction design skills.
Expertise in creating and modifying components and utilizing a mature design system kit.
Mastery of best UX design practices, including usability principles, user research methodologies, and testing techniques.
Solid understanding of mobile and web technologies.
Excellent written, verbal, and interpersonal communication skills.
Strong problem‑solving aptitude and natural curiosity.
Experience working in digital news or a strong interest in news is preferred.
Extensive experience in program management tools such as Confluence and Jira.
Bachelor’s degree in design, human‑computer interaction (HCI), or equivalent professional experience.
Championing Inclusion at Warner Bros. Discovery Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds, and experiences. Being an equal opportunity employer means that we consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we disclose the compensation range for this role: $137,900 – $256,100 per year. Total compensation may include bonuses, incentives, and other benefits.
#J-18808-Ljbffr