CNN
Your New Role
CNN is looking for a Staff UX Researcher with our New Business team to help define the future vision of CNN’s new product initiatives, delivering insights to inform conversion, engagement and retention. Accountabilities
Develop research plans in partnership with Product leads, Product Designers, and other stakeholders, choosing the methods (qualitative, quantitative, mixed) to best inform research needs. Conduct research that drives product insights to inform decision making and prioritization of product features/enhancements that increase user engagement, conversion and retention. Effectively communicate findings from variety of inputs including analytics, survey results, user behavior, and other data to craft actionable and unbiased recommendations. Establish strong and productive relationships with product management and cross‑functional teams to understand the needs of the business and use that knowledge to inform research strategy. Collaborate cross‑functionally around strategic initiatives to align resources and methodology with business needs. Self‑starter and able to manage projects and deadlines, whilst also being able to pivot as needed. Adept at mentoring junior researchers. Qualifications & Experience
8+ years' work experience as a UX researcher or research analyst. D2C experience research touchpoints cross platform. Experience working with cross functional teams in support of product development. Strong interpersonal written and verbal communication skills with the ability to deliver complex messages to diverse audiences. Proficient in MS Suite, usability study software, and/or statistical research software. Mastery of Figma and prototyping. Impeccable visual and interaction design skills. Expertise in creating and modifying components and utilizing a mature design system kit. Mastery of best UX design practices, including usability principles, user research methodologies and testing techniques. Solid understanding of mobile and web technologies. Excellent written, verbal and interpersonal communication skills. Strong problem‑solving aptitude and natural curiosity. Experience working in digital news or a strong interest in news is preferred. Extensive experience in program management tools such as Confluence and Jira. Bachelor's degree in design, human‑computer interaction (HCI), or equivalent professional experience. How We Get Things Done
At WBD we guide our work by core values that define how we operate and achieve results together. You can find them at www.wbd.com/guiding-principles. Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. We are an equal‑opportunity employer. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. In compliance with local law, we disclose the compensation or a range thereof for this role. Base pay is part of our total compensation package. Pay Range: $137,900.00 – $256,100.00 salary per year. Other rewards may include annual bonuses, short‑ and long‑term incentives, and program‑specific awards. Benefits include health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
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CNN is looking for a Staff UX Researcher with our New Business team to help define the future vision of CNN’s new product initiatives, delivering insights to inform conversion, engagement and retention. Accountabilities
Develop research plans in partnership with Product leads, Product Designers, and other stakeholders, choosing the methods (qualitative, quantitative, mixed) to best inform research needs. Conduct research that drives product insights to inform decision making and prioritization of product features/enhancements that increase user engagement, conversion and retention. Effectively communicate findings from variety of inputs including analytics, survey results, user behavior, and other data to craft actionable and unbiased recommendations. Establish strong and productive relationships with product management and cross‑functional teams to understand the needs of the business and use that knowledge to inform research strategy. Collaborate cross‑functionally around strategic initiatives to align resources and methodology with business needs. Self‑starter and able to manage projects and deadlines, whilst also being able to pivot as needed. Adept at mentoring junior researchers. Qualifications & Experience
8+ years' work experience as a UX researcher or research analyst. D2C experience research touchpoints cross platform. Experience working with cross functional teams in support of product development. Strong interpersonal written and verbal communication skills with the ability to deliver complex messages to diverse audiences. Proficient in MS Suite, usability study software, and/or statistical research software. Mastery of Figma and prototyping. Impeccable visual and interaction design skills. Expertise in creating and modifying components and utilizing a mature design system kit. Mastery of best UX design practices, including usability principles, user research methodologies and testing techniques. Solid understanding of mobile and web technologies. Excellent written, verbal and interpersonal communication skills. Strong problem‑solving aptitude and natural curiosity. Experience working in digital news or a strong interest in news is preferred. Extensive experience in program management tools such as Confluence and Jira. Bachelor's degree in design, human‑computer interaction (HCI), or equivalent professional experience. How We Get Things Done
At WBD we guide our work by core values that define how we operate and achieve results together. You can find them at www.wbd.com/guiding-principles. Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. We are an equal‑opportunity employer. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. In compliance with local law, we disclose the compensation or a range thereof for this role. Base pay is part of our total compensation package. Pay Range: $137,900.00 – $256,100.00 salary per year. Other rewards may include annual bonuses, short‑ and long‑term incentives, and program‑specific awards. Benefits include health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
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