CNN
Staff UX Researcher, New Business (CNN)
We are seeking a Staff UX Researcher to help define the future vision of CNN’s new product initiatives, delivering insights to inform conversion, engagement and retention.
Responsibilities:
Develop research plans in partnership with product leads, designers, and other stakeholders, choosing the methods (qualitative, quantitative, mixed) to best inform research needs.
Conduct research that drives product insights to inform decision‑making and prioritization of product features and enhancements that increase user engagement, conversion and retention.
Effectively communicate findings from a variety of inputs—including analytics, survey results, user behavior, and other data—to craft actionable and unbiased recommendations.
Establish strong and productive relationships with product management and cross‑functional teams to understand the needs of the business and use that knowledge to inform research strategy.
Collaborate cross‑functionally around strategic initiatives to align resources and methodology with business needs.
Self‑starter able to manage projects and deadlines, while also being able to pivot as needed.
Adept at mentoring junior researchers.
Qualifications:
8+ years’ work experience as a UX researcher or research analyst.
Direct‑to‑consumer (D2C) experience across cross‑platform research touchpoints.
Experience working with cross‑functional teams in support of product development.
Strong interpersonal, written and verbal communication skills; ability to deliver complex messages to diverse audiences.
Proficiency in Microsoft Office Suite, usability study software, and/or statistical research software.
Mastery of Figma and prototyping.
Impeccable visual and interaction design skills.
Expertise in creating and modifying components and utilizing a mature design system kit.
Mastery of best UX design practices, including usability principles, user research methodologies, and testing techniques.
Solid understanding of mobile and web technologies.
Strong problem‑solving aptitude and natural curiosity.
Experience working in digital news or a strong interest in news is preferred.
Extensive experience with program management tools such as Confluence and Jira.
Bachelor’s degree in design, human‑computer interaction (HCI), or equivalent professional experience.
Seniority level: Mid‑Senior; Employment type: Full‑time; Job function: Information Technology; Industry: Broadcast Media Production and Distribution.
We champion inclusion and diversity. Being an equal‑opportunity employer, we consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation range for this role: $137,900.00 – $256,100.00 salary per year. Base pay is just one component of Warner Bros. Discovery’s total compensation package. Other rewards may include annual bonuses, short‑ and long‑term incentives, and program‑specific awards. We also offer a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, sick time, and vacation.
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Responsibilities:
Develop research plans in partnership with product leads, designers, and other stakeholders, choosing the methods (qualitative, quantitative, mixed) to best inform research needs.
Conduct research that drives product insights to inform decision‑making and prioritization of product features and enhancements that increase user engagement, conversion and retention.
Effectively communicate findings from a variety of inputs—including analytics, survey results, user behavior, and other data—to craft actionable and unbiased recommendations.
Establish strong and productive relationships with product management and cross‑functional teams to understand the needs of the business and use that knowledge to inform research strategy.
Collaborate cross‑functionally around strategic initiatives to align resources and methodology with business needs.
Self‑starter able to manage projects and deadlines, while also being able to pivot as needed.
Adept at mentoring junior researchers.
Qualifications:
8+ years’ work experience as a UX researcher or research analyst.
Direct‑to‑consumer (D2C) experience across cross‑platform research touchpoints.
Experience working with cross‑functional teams in support of product development.
Strong interpersonal, written and verbal communication skills; ability to deliver complex messages to diverse audiences.
Proficiency in Microsoft Office Suite, usability study software, and/or statistical research software.
Mastery of Figma and prototyping.
Impeccable visual and interaction design skills.
Expertise in creating and modifying components and utilizing a mature design system kit.
Mastery of best UX design practices, including usability principles, user research methodologies, and testing techniques.
Solid understanding of mobile and web technologies.
Strong problem‑solving aptitude and natural curiosity.
Experience working in digital news or a strong interest in news is preferred.
Extensive experience with program management tools such as Confluence and Jira.
Bachelor’s degree in design, human‑computer interaction (HCI), or equivalent professional experience.
Seniority level: Mid‑Senior; Employment type: Full‑time; Job function: Information Technology; Industry: Broadcast Media Production and Distribution.
We champion inclusion and diversity. Being an equal‑opportunity employer, we consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation range for this role: $137,900.00 – $256,100.00 salary per year. Base pay is just one component of Warner Bros. Discovery’s total compensation package. Other rewards may include annual bonuses, short‑ and long‑term incentives, and program‑specific awards. We also offer a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, sick time, and vacation.
#J-18808-Ljbffr