Creative Account Director Job at Within in New York

About the Role

About the Role: The Account Director is a vital part of the Creative Team. This person has an intimate understanding of full funnel advertising workings, a heart for people, a love of financial management, and an eye for opportunity. Your main charge is to build a scalable Account Management department that services our Client business needs to the highest quality, while ensuring team growth and development, against the Creative Department Vision.

Responsibilities

• Advanced communication and presentation skills, ability to communicate clearly
• Excellent capabilities to execute upsell and cross‑sell strategies to unlock business opportunities
• Player‑coach skill set to manage your team positively and efficiently, provide support, motivate and challenge the team to create smart and inventive creative work
• Provide challenging assignments and ongoing constructive feedback to direct reports
• Strong strategic acumen and ability to handle and oversee recurring reporting and briefing needs
• Project Management mindset and ability to work and manage projects in Asana in coordination with other internal stakeholders
• Establish and track clear KPIs for each team member
• Strong decision maker, business and ROI oriented
• Experience leading performance‑minded accounts, optimizing to key metrics and opportunities
• Strong financial acumen to balance client portfolios, scopes, and team allocations
• Knows how to distribute the right team talent to task to get the highest value output
• Reconciles each month invoicing for clients to ensure payments and billing are above board
• Lead new business opportunities through internal process: qualifying opportunities, lead/oversee pitch process, and determine effective and strategic pitch‑winning deliverables (RFP or pitch deck)
• Support sales team to unlock key opportunities for new and existing clients by leading Creative Pitch approach
• In conjunction with Head of Accounts, reviews the Creative Department P2R to inform staffing, scoping, and overall services to client

Requirements

• 7+ years in an agency or related environment (marketing, brand team, etc.)
• Experience in full 360 integrated creative work, including but not limited to digital, social, TV, OOH, and media campaigns
• Advanced communication and presentation skills, ability to communicate clearly and effectively
• Strong financial acumen to balance client portfolios, scopes, and team allocations
• Passionate interest in growing clients’ businesses as a trusted business partner
• Experience in Asana, Monday, or other project management software a plus
• High creative output standards, with an expectation that the full team will be passionate, focused, and committed to creating work that is best‑in‑class and effective

About WITHIN

WITHIN is the world’s first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Its integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings—including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer—WITHIN works with brand partners in an integrated fashion, allowing them to align marketing strategies back to core business objectives. Client teams at WITHIN are trained to act as trusted business partners, acting as fiduciary to clients’ needs above our own.

About Brkfst.io

Brkfst.io is an incubated venture within WITHIN, focused on connecting creators with major brands to produce impactful ads at scale. It has a network of thousands of content creators and aims to empower them to create great ads for brands such as Corkcicle, Perfume.com, Casper Mattresses, and more.

Benefits & Compensation

• Unlimited vacation policy
• Monthly phone stipend
• Comprehensive medical, dental, and vision insurance options
• Dog‑friendly office
• Hybrid work opportunity
• Bonus perk – Seamless allowance

Level 1 – $58,050–$92,420

Level 2 – $92,420–$126,790

Level 3 – $126,790–$161,160

Level 4 – $161,160–$195,530

Level 5 – $181,340–$229,900

Location

• New York City: 43‑01 22nd St, Suite 602, Queens, NY 11101, United States

Equal Employment Opportunity

As set forth in WITHIN’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to voluntarily provide self‑identification information. This information is not used in the hiring decision and is kept confidential. We comply with the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and the federal requirement to measure disability status for qualified programs.

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