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AAA - CSAA Insurance Group

Sr. Commercial Casualty Claims Specialist (Remote)

AAA - CSAA Insurance Group, New York, New York, United States

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Employer Industry: Commercial Insurance

Why consider this job opportunity:

Competitive total compensation package, including performance bonuses and 401(k) with company match

Flexible working options available: remote, hybrid, or in‑person

Opportunity for career advancement and growth within a dynamic organization

Commitment to inclusion and diversity, fostering a supportive work environment

Chance to be part of a mission‑driven company focused on innovation in the insurance space

What to Expect (Job Responsibilities)

Manage all aspects of 1st and 3rd party injury claims of low to moderate complexity

Handle liability injury claims, including coverage, liability, and damage concerns

Assist in taking first notice of loss calls and participate in the department phone queue

Conduct investigative work and make coverage determinations for claims

Develop negotiation strategies to resolve claims effectively with insureds and claimants

What is Required (Qualifications)

4–5 years of claims experience, with a minimum of 3–5 years in casualty adjuster experience

High school diploma (HS/GED) or a minimum of 3 years of experience in a casualty claims role within the P&C insurance industry

Must hold an Adjuster's license for applicable states or obtain within 90 days of employment

Strong communication skills and ability to make liability determinations based on evidence

Willingness to travel as needed for role, including team meetings and other in‑person engagements

How to Stand Out (Preferred Qualifications)

5+ years of casualty claims adjuster experience

BA/BS in business, insurance, or a related field, or equivalent combination of education and experience

Experience handling commercial claims

Bilingual in Spanish

Active participation in company culture initiatives, such as employee resource groups and volunteering

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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