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AAA - CSAA Insurance Group

PIP Claims Specialist - Remote

AAA - CSAA Insurance Group, New York, New York, United States

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Employer Industry: Personal Lines Property and Casualty Insurance

Why consider this job opportunity:

Competitive total compensation package, including performance bonuses and a 401(k) with company match

Opportunity for career advancement and growth within the organization

Work remotely from anywhere in the continental U.S., with flexible hours during operating times

Supportive and inclusive company culture that values diversity and employee engagement

Chance to make a positive impact by helping members navigate life's uncertainties

What to Expect (Job Responsibilities):

Handle moderately complex first‑party Personal Injury Protection (PIP) and Medical Pay claims to conclusion

Investigate, evaluate, and settle claims while making coverage determinations

Serve as the owning adjuster for injury exposure cases, managing files with reserves up to policy limits

Collaborate with colleagues on coverage issues and contribute to committee presentations

Assist with FNOL calls, Claims Advisory Support, and Casualty Support as required

What is Required (Qualifications):

Minimum of 1‑2 years of claims experience

Bachelor's degree in business, insurance, or a related field, or equivalent experience

Ability to obtain and maintain multiple Adjuster’s Licenses within the first 90 days of employment

Strong interpersonal skills and proficiency in computer navigation

Solid understanding of insurance coverages and ability to work in a remote setting

How to Stand Out (Preferred Qualifications):

Prior experience handling PIP claims and first‑party medical coverage

Knowledge of collision, loss‑of‑use, third‑party property damage, and bodily injury exposures

Flexibility to work varying shifts, including evenings and weekends

Bilingual skills are a plus

Active participation in company culture initiatives and employee resource groups

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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