Assistant Studio Manager Job at CADY in Atlanta
CADY, Atlanta, GA, United States
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About CADY
CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 20% growth each year. Through our photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation’s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY’s mission is to go beyond a portrait and to provide a premier experience for the extraordinary – because each of our guests, school partners, and team members are utterly extraordinary.
Who are you?
You are an ambitious, detail-oriented team member who finds joy in making meaningful connections with people. You have a true passion for creating memorable experiences for people. You see beyond the surface of interactions and recognize that every person has a story and the idea of being a part of that is exciting! You enjoy working hard and celebrating hard. You love the opportunity to exceed expectations – and be rewarded for your contribution to the company!
Job Summary
The Assistant Studio Manager (ASM) supports overall studio operations and customer experience, and customer satisfaction. This leadership role includes team supervisory responsibilities, administrative support, and contribution to studio and individual goals. During retail hours, the ASM is a front line support for present clients and team members – from efficient check in/out and session flow to on-the-spot soft skills coaching. While not present on the studio floor, the ASM tracks and solves escalated customer issues, participates in strategy to improve performance, and helps in resource allocation. This position serves as a stepping stone to a team member’s growth and development as a people and retail leader.
Responsibilities
Interact with customers to contribute to an amazing experience
Recruit, train, and develop the studio team
Assist with creating the schedule and approving time cards
Problem solve issues that arise from staff or customers (complaints, grievances etc.) and take action for prevention
Ensure the flow of traffic on the studio floor is running smoothly
Assist with weekly inventory
Ensure the studio is organized and presentable in all areas
Confirm opening and closing procedures are properly completed daily
Encourage an energetic atmosphere for our students and photographers
Other duties and responsibilities as assigned
Requirements (Qualifications, Skills & Education)
Must be at least 18 years of age
High School diploma or equivalent
Must pass a satisfactory background check
Valid driver’s license and reliable transportation
Available to work weekend hours during busy season
Flexible, with a team player mentality; Willingness to collaborate with colleagues on ideas and initiatives
Professional demeanor at all times with both customers and team members
Able to read and write in English
Able to communicate verbally and in writing with customers and team members
Able to prioritize tasks
Able to lead, supervise, and/or manage team members
Physical Requirements and Environmental Factors
Extended periods of viewing computer screens
Able to walk/move inside or outside for more than 6 consecutive hours
Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded areas)
Able to lead, supervise, and/or manage team members
Able to move up to 20 lbs
Able to bend/stoop
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Design, Art/Creative, and Information Technology
Industries
Photography
Referrals increase your chances of interviewing at CADY by 2x
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Get AI-powered advice on this job and more exclusive features.
About CADY
CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 20% growth each year. Through our photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation’s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY’s mission is to go beyond a portrait and to provide a premier experience for the extraordinary – because each of our guests, school partners, and team members are utterly extraordinary.
Who are you?
You are an ambitious, detail-oriented team member who finds joy in making meaningful connections with people. You have a true passion for creating memorable experiences for people. You see beyond the surface of interactions and recognize that every person has a story and the idea of being a part of that is exciting! You enjoy working hard and celebrating hard. You love the opportunity to exceed expectations – and be rewarded for your contribution to the company!
Job Summary
The Assistant Studio Manager (ASM) supports overall studio operations and customer experience, and customer satisfaction. This leadership role includes team supervisory responsibilities, administrative support, and contribution to studio and individual goals. During retail hours, the ASM is a front line support for present clients and team members – from efficient check in/out and session flow to on-the-spot soft skills coaching. While not present on the studio floor, the ASM tracks and solves escalated customer issues, participates in strategy to improve performance, and helps in resource allocation. This position serves as a stepping stone to a team member’s growth and development as a people and retail leader.
Responsibilities
Interact with customers to contribute to an amazing experience
Recruit, train, and develop the studio team
Assist with creating the schedule and approving time cards
Problem solve issues that arise from staff or customers (complaints, grievances etc.) and take action for prevention
Ensure the flow of traffic on the studio floor is running smoothly
Assist with weekly inventory
Ensure the studio is organized and presentable in all areas
Confirm opening and closing procedures are properly completed daily
Encourage an energetic atmosphere for our students and photographers
Other duties and responsibilities as assigned
Requirements (Qualifications, Skills & Education)
Must be at least 18 years of age
High School diploma or equivalent
Must pass a satisfactory background check
Valid driver’s license and reliable transportation
Available to work weekend hours during busy season
Flexible, with a team player mentality; Willingness to collaborate with colleagues on ideas and initiatives
Professional demeanor at all times with both customers and team members
Able to read and write in English
Able to communicate verbally and in writing with customers and team members
Able to prioritize tasks
Able to lead, supervise, and/or manage team members
Physical Requirements and Environmental Factors
Extended periods of viewing computer screens
Able to walk/move inside or outside for more than 6 consecutive hours
Significant noise and other potential sensory stimulants (i.e., busy retail environment with camera flashes, music, and sometimes crowded areas)
Able to lead, supervise, and/or manage team members
Able to move up to 20 lbs
Able to bend/stoop
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Design, Art/Creative, and Information Technology
Industries
Photography
Referrals increase your chances of interviewing at CADY by 2x
#J-18808-Ljbffr