TRSS
Why consider this job opportunity:
Salary range of $70,000 - $130,000, inclusive of base pay and target sales incentives
Opportunities for career development and growth through continuous learning programs
Flexible work-life balance with supportive workplace policies
Comprehensive benefits including health, dental, vision, and mental health programs
Award-winning culture recognized for inclusion and belonging
Chance to make a real-world impact in the pursuit of justice and transparency
What to Expect (Job Responsibilities):
Manage post-sale relationships for a portfolio of smaller accounts
Drive product adoption, usage, and satisfaction through proactive engagement
Monitor customer health and usage trends to identify risks and opportunities
Conduct regular check-ins and success reviews to ensure value realization
Collaborate with internal teams to resolve issues and support renewals
What is Required (Qualifications):
Bachelor’s degree in Business, Marketing, Communication, or related field (or equivalent experience)
1–3 years in Customer Success, Account Management, or similar role within a SaaS company
Proficiency in CRM and Customer Success platforms
Strong organizational skills to manage a high-volume book of business
Excellent communication skills to build relationships and foster trust with customers
How to Stand Out (Preferred Qualifications):
Experience in a fast-paced environment focused on customer relationship management
Demonstrated ability to analyze data to guide customer engagement strategies
Eagerness to learn and grow within the Customer Success field
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.
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Salary range of $70,000 - $130,000, inclusive of base pay and target sales incentives
Opportunities for career development and growth through continuous learning programs
Flexible work-life balance with supportive workplace policies
Comprehensive benefits including health, dental, vision, and mental health programs
Award-winning culture recognized for inclusion and belonging
Chance to make a real-world impact in the pursuit of justice and transparency
What to Expect (Job Responsibilities):
Manage post-sale relationships for a portfolio of smaller accounts
Drive product adoption, usage, and satisfaction through proactive engagement
Monitor customer health and usage trends to identify risks and opportunities
Conduct regular check-ins and success reviews to ensure value realization
Collaborate with internal teams to resolve issues and support renewals
What is Required (Qualifications):
Bachelor’s degree in Business, Marketing, Communication, or related field (or equivalent experience)
1–3 years in Customer Success, Account Management, or similar role within a SaaS company
Proficiency in CRM and Customer Success platforms
Strong organizational skills to manage a high-volume book of business
Excellent communication skills to build relationships and foster trust with customers
How to Stand Out (Preferred Qualifications):
Experience in a fast-paced environment focused on customer relationship management
Demonstrated ability to analyze data to guide customer engagement strategies
Eagerness to learn and grow within the Customer Success field
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all.
#J-18808-Ljbffr