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AAA - CSAA Insurance Group

PIP Claims Specialist - Remote

AAA - CSAA Insurance Group, Topeka, Kansas, United States

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Employer Industry:

Property and Casualty Insurance

Why consider this job opportunity

Performance bonus and a total compensation package

Opportunity for career advancement and growth within the organization

Work remotely from anywhere in the continental U.S. (excluding Hawaii and Alaska)

Commitment to diversity and inclusion in the workplace

Supportive company culture focused on community service and innovation

Flexibility in work hours during operating hours from 5:30 a.m. to 7 p.m. in your time zone

What to Expect (Job Responsibilities)

Handle moderately complex first-party Personal Injury Protection (PIP) and Medical Pay claims

Investigate, evaluate, and settle medical expense and PIP claims

Make coverage determinations and inform customers of appropriate actions

Investigate to rule out exposures such as uninsured/underinsured motorist and subrogation

Present coverage issues to committee as needed

What is Required (Qualifications)

Minimum of 1-2 years of claims experience

Bachelor's degree in business, insurance, or a related field, or equivalent experience

Required to obtain and/or maintain multiple Adjuster’s Licenses within the first 90 days

Strong computer navigation abilities and outstanding interpersonal skills

Ability to manage multiple tasks simultaneously

How to Stand Out (Preferred Qualifications)

Prior experience handling PIP claims and first-party medical coverage

Knowledge of collision, loss‑of‑use, and third‑party property damage exposures

Flexibility to work various shifts, including evenings and weekends

Bilingual skills are a plus

Active participation in employee resource groups and company culture initiatives

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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