Relationship Banker I - Seagrove Beach Branch Interview Day
Regions Bank, Santa Rosa Beach, FL, United States
Relationship Banker I – Seagrove Beach Branch Interview Day
Join Regions Bank as a Relationship Banker I at the Seagrove Beach Branch and help customers manage their finances with a personal touch. Your role will involve delivering exceptional service on the cash line and over the phone, while building strong customer relationships, troubleshooting banking needs, and promoting our digital solutions.
Primary Responsibilities
Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
Assists branch and fellow team members with basic tasks to aid in customer problem resolution.
Refers customers to an internal team of experts when more complex financial goals and needs are recognized.
Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks.
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs.
Requirements
Track time for hours worked beyond 40 per week, eligible for overtime under the Fair Labor Standards Act.
High School Diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, on the phone, and through electronic channels.
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods of time.
Ability to lift up to twenty (20) pounds.
Preferences
One (1) year of banking, cash-handling, and/or customer service experience.
Skills And Competencies
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Strong customer focus and relationship-building skills.
Position Type Full time
Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors directly impacting pay include experience, skills, knowledge, contribution, job location, and performance.
Target compensation for this position is $37,621.05, median $44,536.00. Eligible for incentive pay plan.
Benefits Information
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Location Details Seagrove Beach, Santa Rosa Beach, Florida
Equal Opportunity Employer / Disabled / Veterans Regions is an equal opportunity employer and encourages disabled and veteran applicants.
Job applications are accepted electronically for a minimum of five business days from the posting date.
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Primary Responsibilities
Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
Assists branch and fellow team members with basic tasks to aid in customer problem resolution.
Refers customers to an internal team of experts when more complex financial goals and needs are recognized.
Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks.
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs.
Requirements
Track time for hours worked beyond 40 per week, eligible for overtime under the Fair Labor Standards Act.
High School Diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, on the phone, and through electronic channels.
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods of time.
Ability to lift up to twenty (20) pounds.
Preferences
One (1) year of banking, cash-handling, and/or customer service experience.
Skills And Competencies
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Strong customer focus and relationship-building skills.
Position Type Full time
Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors directly impacting pay include experience, skills, knowledge, contribution, job location, and performance.
Target compensation for this position is $37,621.05, median $44,536.00. Eligible for incentive pay plan.
Benefits Information
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Location Details Seagrove Beach, Santa Rosa Beach, Florida
Equal Opportunity Employer / Disabled / Veterans Regions is an equal opportunity employer and encourages disabled and veteran applicants.
Job applications are accepted electronically for a minimum of five business days from the posting date.
#J-18808-Ljbffr