Consumer Cellular, Inc.
Wireless Retail Sales Specialist - Bethel Park , PA
Consumer Cellular, Inc., Bethel Park, Pennsylvania, United States
Job Description
Wireless Retail Sales Specialist – Bethel Park, PA (Job ID 250774)
Overview Consumer Cellular is redefining retail. As a Retail Wireless Sales Specialist you will listen to customer needs, provide product‑based solutions, and deliver a world‑class experience. The role is classified as modified full‑time with a flexible schedule ranging between 30 to 39 hours per week, averaging 35 hours.
What You Do
Brand Ambassador
– Keep the store welcoming, reflect our value of Happy Employees make Happy Customers.
Relationship Builder
– Build active listening, solution finding, and conversation initiating relationships with guests, team members, and leadership.
Product & Services Enthusiast
– Translate technology into real‑world conversations through training and continuous knowledge building.
Account Management
– Manage guest appointments, investigate and solve account issues, and document relevant notes and details.
What You Need to Win
Education & Skills
High school diploma or equivalent experience required.
Positive attitude, customer‑first mindset.
6 months of customer service experience in a retail setting; bonus if wireless industry experience.
POS system operation and accurate transaction handling.
Proficiency with MS Office (Word, Excel, PowerPoint).
Schedule & Attendance
Flexibility, including weekends.
Store open 6-7 days a week, 9:00 am‑6:00 pm most days.
Physical Requirements
Ability to bend, stoop, reach, twist, lift, push, pull, walk, stand, and move items for 6‑8 hours.
Move around the store, assist customers, maneuver merchandise.
Regular store cleaning and safety maintenance.
Pay & Benefits
Minimum Salary: $36,750
Maximum Salary: $46,200
Competitive base pay with potential shift differential, overtime and bonus pay.
Medical, Dental and Vision insurance (98% company‑paid for full‑time employees).
401(k) company match of 100% up to 6% of your pay.
Discounted consumer cellular wireless phone plan.
Paid Time Off (PTO) available after 30‑day waiting period.
6 company‑paid holidays plus 16 hours floating holiday accrual per year.
Flexible Spending Accounts (FSA) for health and dependent care expenses.
Life, AD&D, Long‑Term Disability, Employee Assistance Program all company‑paid.
Employee rewards program.
Location Bethel Park, PA 15102 – 2403 South Park Rd, Suite 101
EEO Statement Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human.Resources@consumercellular.com.
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Overview Consumer Cellular is redefining retail. As a Retail Wireless Sales Specialist you will listen to customer needs, provide product‑based solutions, and deliver a world‑class experience. The role is classified as modified full‑time with a flexible schedule ranging between 30 to 39 hours per week, averaging 35 hours.
What You Do
Brand Ambassador
– Keep the store welcoming, reflect our value of Happy Employees make Happy Customers.
Relationship Builder
– Build active listening, solution finding, and conversation initiating relationships with guests, team members, and leadership.
Product & Services Enthusiast
– Translate technology into real‑world conversations through training and continuous knowledge building.
Account Management
– Manage guest appointments, investigate and solve account issues, and document relevant notes and details.
What You Need to Win
Education & Skills
High school diploma or equivalent experience required.
Positive attitude, customer‑first mindset.
6 months of customer service experience in a retail setting; bonus if wireless industry experience.
POS system operation and accurate transaction handling.
Proficiency with MS Office (Word, Excel, PowerPoint).
Schedule & Attendance
Flexibility, including weekends.
Store open 6-7 days a week, 9:00 am‑6:00 pm most days.
Physical Requirements
Ability to bend, stoop, reach, twist, lift, push, pull, walk, stand, and move items for 6‑8 hours.
Move around the store, assist customers, maneuver merchandise.
Regular store cleaning and safety maintenance.
Pay & Benefits
Minimum Salary: $36,750
Maximum Salary: $46,200
Competitive base pay with potential shift differential, overtime and bonus pay.
Medical, Dental and Vision insurance (98% company‑paid for full‑time employees).
401(k) company match of 100% up to 6% of your pay.
Discounted consumer cellular wireless phone plan.
Paid Time Off (PTO) available after 30‑day waiting period.
6 company‑paid holidays plus 16 hours floating holiday accrual per year.
Flexible Spending Accounts (FSA) for health and dependent care expenses.
Life, AD&D, Long‑Term Disability, Employee Assistance Program all company‑paid.
Employee rewards program.
Location Bethel Park, PA 15102 – 2403 South Park Rd, Suite 101
EEO Statement Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human.Resources@consumercellular.com.
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