Directors Investment Group
Sales Manager (Funeral) - WEST TEXAS area
Directors Investment Group, Odessa, Texas, United States, 79767
Job Summary
Are you constantly looking for ways to create value for others? Do you dream of developing meaningful partnerships with organizations in your community? Are you a knowledgeable, trusted business advisor? If so, we would like to visit with you!
We seek a highly‑qualified, motivated
Funeral Home and Cemetery Sales Manager
in the
WEST TEXAS (Odessa)
area. The Sales Manager plays an essential role in generating revenue for the funeral home(s) and/or cemetery(ies). This person is the primary reference for the Family Service Professionals and/or Advanced Planning Professionals and helps manage contact with our families and interaction with them to fulfill their death care needs.
Generous compensation including
base salary,
and
overrides
Health benefits , 401(k)
Continuous training and development by supportive sales management teams
Annual incentive trip
DUTIES and RESPONSIBILITIES
Coach Family Service Professionals and/or Advanced Planning Professionals and act as their primary reference regarding customer service and satisfaction, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline interpretation etc.
Responsible for scheduling, lead distribution, follow up and other aspects of managing a sales team, except that the Sales Manager is not required to sell a product/service.
Generate sales leads through professionally serving at‑need families, networking and interacting in the community; Partner with other businesses, arrange and co‑ordinate group seminars.
Assists the VP in developing the annual location pre‑need sales budget and for ensuring that the location pre‑need sales budget is met.
Accountable for 24‑hour response to customer complaints and teaching the Family Service Professionals and/or Advanced Planning Professionals how to make those complaints an opportunity for both the family and the company.
Establishment and review of activity and performance plans for Advanced Planning Professionals and/or Family Service Professionals.
Hiring, discipline, termination, training, advancement and placement of Family Service Professionals and/or Advanced Planning Professionals.
Responsible for management of assigned Advanced Planning Professionals and/or Family Service Professionals, including management of attendance, absenteeism, leave, pay issues and performance.
Communicate progress of team to the General Manager and Cemetery VP.
Jointly work with all personnel to ensure customer satisfaction.
Ensure compliance of sales practices with federal, state and local regulations (i.e. “No Call” Legislation).
Review sales contracts written by the Advanced Planning Professionals and/or Family Service Professionals to make certain they follow sales guidelines.
Lead change initiatives which support seamless service.
Act as a resource person for estate planning with the intent to increase market share and new heritage.
Mentor sales professionals in leading by example. Job shadow to monitor performance and coach.
REQUIREMENTS
2-3 years funeral sales management experience preferred
A valid Texas Life insurance license preferred
1-3 years experience as a Family Service Professional or Advanced Planning Professional preferred
A history of community, civic, volunteer or sectarian work within the market
Knowledge of computers and some software
#J-18808-Ljbffr
We seek a highly‑qualified, motivated
Funeral Home and Cemetery Sales Manager
in the
WEST TEXAS (Odessa)
area. The Sales Manager plays an essential role in generating revenue for the funeral home(s) and/or cemetery(ies). This person is the primary reference for the Family Service Professionals and/or Advanced Planning Professionals and helps manage contact with our families and interaction with them to fulfill their death care needs.
Generous compensation including
base salary,
and
overrides
Health benefits , 401(k)
Continuous training and development by supportive sales management teams
Annual incentive trip
DUTIES and RESPONSIBILITIES
Coach Family Service Professionals and/or Advanced Planning Professionals and act as their primary reference regarding customer service and satisfaction, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline interpretation etc.
Responsible for scheduling, lead distribution, follow up and other aspects of managing a sales team, except that the Sales Manager is not required to sell a product/service.
Generate sales leads through professionally serving at‑need families, networking and interacting in the community; Partner with other businesses, arrange and co‑ordinate group seminars.
Assists the VP in developing the annual location pre‑need sales budget and for ensuring that the location pre‑need sales budget is met.
Accountable for 24‑hour response to customer complaints and teaching the Family Service Professionals and/or Advanced Planning Professionals how to make those complaints an opportunity for both the family and the company.
Establishment and review of activity and performance plans for Advanced Planning Professionals and/or Family Service Professionals.
Hiring, discipline, termination, training, advancement and placement of Family Service Professionals and/or Advanced Planning Professionals.
Responsible for management of assigned Advanced Planning Professionals and/or Family Service Professionals, including management of attendance, absenteeism, leave, pay issues and performance.
Communicate progress of team to the General Manager and Cemetery VP.
Jointly work with all personnel to ensure customer satisfaction.
Ensure compliance of sales practices with federal, state and local regulations (i.e. “No Call” Legislation).
Review sales contracts written by the Advanced Planning Professionals and/or Family Service Professionals to make certain they follow sales guidelines.
Lead change initiatives which support seamless service.
Act as a resource person for estate planning with the intent to increase market share and new heritage.
Mentor sales professionals in leading by example. Job shadow to monitor performance and coach.
REQUIREMENTS
2-3 years funeral sales management experience preferred
A valid Texas Life insurance license preferred
1-3 years experience as a Family Service Professional or Advanced Planning Professional preferred
A history of community, civic, volunteer or sectarian work within the market
Knowledge of computers and some software
#J-18808-Ljbffr