DSV Air & Sea Inc.
Carrier Sales Representative, Road US
DSV Air & Sea Inc., Blair Village, Georgia, United States
Carrier Sales Representative, Road US
Location: Atlanta, GA | Division: Road | Time Type: Full Time
Summary The Carrier Sales Representative plays a key role within the Road US brokerage team, responsible for sourcing, securing, and managing carrier capacity to support DSV's freight operations. This position builds and maintains strong carrier partnerships to deliver superior service, competitive pricing, and reliable transportation solutions for our customers. The role involves daily carrier engagement, load coordination, rate negotiation, and proactive shipment tracking from pickup through final delivery to ensure accuracy, efficiency, and customer satisfaction.
Duties & Responsibilities
Source, negotiate, and secure carriers and drivers to cover available freight in a cost‑effective and service‑focused manner.
Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers.
Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
Collect and verify all carrier documentation for on‑time shipment close‑out and billing.
Build, develop, and maintain long‑term carrier relationships to strengthen capacity reliability and responsiveness.
Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing.
Generate new carrier leads and onboard qualified partners to expand DSV's carrier network.
Proactively identify and resolve shipment or service issues, using sound judgment and effective problem‑solving.
Perform additional duties and project work as assigned.
Qualifications
High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
Minimum 1 year of experience in logistics, freight brokerage, or customer service (3+ years preferred).
Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred).
Strong understanding of transportation and drayage operations, including carrier regulations and best practices.
Skills & Competencies
Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred.
Experience using Transportation Management Systems (TMS).
Strong negotiation, persuasion, and relationship‑building abilities.
Excellent verbal and written communication skills; bilingual (English/Spanish) a plus.
Analytical thinker with strong mathematical aptitude for pricing and rate analysis.
Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment.
Thrives under pressure and demonstrates a strong sense of urgency and accountability.
Positive, motivated, and team‑oriented with the ability to work independently and collaboratively.
Professional phone presence and effective interpersonal communication skills.
Physical Demands Work is primarily sedentary in an office or remote setting, requiring frequent use of a computer, phone, and other standard office equipment. Some movement, such as standing, walking, or light lifting (up to 15 pounds), may be necessary. Occasional travel to driver terminals, job fairs, or recruiting locations may involve extended periods of standing or walking. Hours may be extended or staggered.
Work Environment The work environment is typically low to moderate noise, occasional light standing or walking, and minimal exposure to fumes or chemicals.
Compensation Expected base pay range: $47,000 – $64,000 annually. Actual compensation will be determined by experience, skills, education, and location.
Benefits Medical, dental, vision, life insurance; flexible spending accounts; health savings accounts; short‑term and long‑term disability; 401(k) with up to 5% match; wellness resources; paid time off and holidays.
EEO Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable law. If you require special assistance or accommodation while seeking employment, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.
Company Overview DSV is a global transport and logistics leader with a presence in over 80 countries, supporting customers from end‑to‑end supply chain solutions. With close to 160,000 colleagues worldwide, we focus on collaboration, accountability, and innovation to deliver excellent service and continuous growth.
Nearest Major Market: Atlanta
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Location: Atlanta, GA | Division: Road | Time Type: Full Time
Summary The Carrier Sales Representative plays a key role within the Road US brokerage team, responsible for sourcing, securing, and managing carrier capacity to support DSV's freight operations. This position builds and maintains strong carrier partnerships to deliver superior service, competitive pricing, and reliable transportation solutions for our customers. The role involves daily carrier engagement, load coordination, rate negotiation, and proactive shipment tracking from pickup through final delivery to ensure accuracy, efficiency, and customer satisfaction.
Duties & Responsibilities
Source, negotiate, and secure carriers and drivers to cover available freight in a cost‑effective and service‑focused manner.
Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers.
Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers.
Collect and verify all carrier documentation for on‑time shipment close‑out and billing.
Build, develop, and maintain long‑term carrier relationships to strengthen capacity reliability and responsiveness.
Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed.
Assist with customer service and account management functions to ensure consistent communication and successful delivery performance.
Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing.
Generate new carrier leads and onboard qualified partners to expand DSV's carrier network.
Proactively identify and resolve shipment or service issues, using sound judgment and effective problem‑solving.
Perform additional duties and project work as assigned.
Qualifications
High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
Minimum 1 year of experience in logistics, freight brokerage, or customer service (3+ years preferred).
Minimum 1 year of carrier sales experience with a focus on drayage (3+ years preferred).
Strong understanding of transportation and drayage operations, including carrier regulations and best practices.
Skills & Competencies
Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint); advanced Excel skills preferred.
Experience using Transportation Management Systems (TMS).
Strong negotiation, persuasion, and relationship‑building abilities.
Excellent verbal and written communication skills; bilingual (English/Spanish) a plus.
Analytical thinker with strong mathematical aptitude for pricing and rate analysis.
Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment.
Thrives under pressure and demonstrates a strong sense of urgency and accountability.
Positive, motivated, and team‑oriented with the ability to work independently and collaboratively.
Professional phone presence and effective interpersonal communication skills.
Physical Demands Work is primarily sedentary in an office or remote setting, requiring frequent use of a computer, phone, and other standard office equipment. Some movement, such as standing, walking, or light lifting (up to 15 pounds), may be necessary. Occasional travel to driver terminals, job fairs, or recruiting locations may involve extended periods of standing or walking. Hours may be extended or staggered.
Work Environment The work environment is typically low to moderate noise, occasional light standing or walking, and minimal exposure to fumes or chemicals.
Compensation Expected base pay range: $47,000 – $64,000 annually. Actual compensation will be determined by experience, skills, education, and location.
Benefits Medical, dental, vision, life insurance; flexible spending accounts; health savings accounts; short‑term and long‑term disability; 401(k) with up to 5% match; wellness resources; paid time off and holidays.
EEO Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable law. If you require special assistance or accommodation while seeking employment, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.
Company Overview DSV is a global transport and logistics leader with a presence in over 80 countries, supporting customers from end‑to‑end supply chain solutions. With close to 160,000 colleagues worldwide, we focus on collaboration, accountability, and innovation to deliver excellent service and continuous growth.
Nearest Major Market: Atlanta
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