Senior CX Programs Lead, B2C Experience & Retention

A fintech company in Cheyenne, Wyoming, is seeking an experienced CX Program Manager to oversee the Coinbase One customer experience. The role involves analyzing customer interactions, managing product adoption, and enhancing customer satisfaction. Candidates should have over 5 years of experience in program management and a data-driven mindset. This position supports a hybrid workplace, with a focus on collaboration and performance. #J-18808-Ljbffr