Senior CX Programs Lead, B2C Experience & Retention

A leading cryptocurrency platform is seeking a seasoned professional to manage the Coinbase One customer experience. This role involves owning the end-to-end customer experience for their products and driving customer satisfaction enhancements. Candidates must have at least 5 years of relevant experience and demonstrate strong leadership and analytical skills. The position is based in Nashville, TN, requiring in-person participation for collaboration while offering competitive compensation, including bonuses and equity. #J-18808-Ljbffr