Rockstar Capital is hiring: Community Manager in Houston
Rockstar Capital, Houston, TX, United States
We are seeking a dynamic and energetic Community Manager to lead and nurture vibrant residential communities. In this pivotal role, you will serve as the primary point of contact for residents, property owners, vendors, and team members, fostering a welcoming environment that promotes resident satisfaction and operational excellence. Your proactive approach will ensure smooth property operations, compliance with housing regulations, and a positive community atmosphere. This is an exciting opportunity for someone passionate about property management, customer service, and community building to make a meaningful impact.
Responsibilities
Act as the main liaison between residents, property owners, vendors, and staff to address inquiries, resolve issues, and enhance community engagement.
Oversee leasing activities including property tours, tenant screening, lease signing, and upselling available units to prospective residents.
Manage day-to-day operations such as rent collection, data entry into property management systems like Yardi or OneSite, and maintaining accurate filing of contracts and legal documents.
Ensure compliance with Fair Housing regulations, Section 8 guidelines, LIHTC (Low-Income Housing Tax Credit) requirements, and other relevant legal standards.
Coordinate property maintenance requests with facilities management teams using CMMS (Computerized Maintenance Management System) tools to ensure timely resolution.
Conduct regular conflict management sessions between residents or staff when necessary to maintain a harmonious community environment.
Administer legal administrative tasks related to landlord‑tenant law, lease agreements, contracts, and legal notices with precision and professionalism.
Promote community programs and events that foster resident interaction while maintaining high standards of customer service.
Monitor property conditions through inspections and CCTV surveillance; report issues promptly to ensure safety and upkeep.
Support leasing efforts through effective sales techniques; upsell amenities or additional services to enhance resident satisfaction and revenue.
Maintain detailed records of all community activities, incident reports, inspections, and correspondence in accordance with company policies.
Requirements
Proven experience in property management or real estate administrative roles; familiarity with LIHTC programs is highly desirable.
Strong knowledge of landlord‑tenant law, Fair Housing regulations, Section 8 housing policies, and legal contract administration.
Proficiency with property management software such as Entrata.
Excellent customer service skills combined with professional phone etiquette and conflict resolution abilities.
Demonstrated ability in property leasing, sales techniques including upselling strategies, and negotiation skills.
Office experience involving data entry, filing systems, legal documentation handling, and general administrative support.
Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast‑paced environment.
Strong understanding of facilities management practices including property maintenance coordination and safety protocols.
Exceptional communication skills—both verbal and written—to foster positive relationships within the community.
A proactive attitude with the ability to handle challenging situations confidently while adhering to all regulatory standards. Join us as a Community Manager where your enthusiasm for creating thriving communities will be valued! Bring your expertise in property management combined with your passion for customer service to deliver exceptional living experiences for residents while supporting operational success across our properties.
401(k)
Health insurance
Paid time off
Vision insurance
About Rockstar Capital
Rockstar Capital is a superior real estate organization founded in 2011 as an investment and property management company. With a dedicated hands‑on approach, each of our communities are managed by a seasoned team of professionals that pride themselves in taking care of its managed properties and valued residents.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Marketing and Sales
#J-18808-Ljbffr
In Summary: Rockstar Capital is seeking a Community Manager to lead and nurture vibrant residential communities . Responsibilities Act as the main liaison between residents, property owners, vendors, and staff to address inquiries, resolve issues, and enhance community engagement . Oversee leasing activities including property tours, tenant screening, lease signing, and upselling available units .
En Español: Buscamos un gerente comunitario dinámico y enérgico para liderar y nutrir comunidades residenciales vibrantes. En este papel fundamental, usted servirá como el principal punto de contacto para los residentes, propietarios, vendedores y miembros del equipo, fomentando un entorno acogedor que promueva la satisfacción de los habitantes y la excelencia operativa. Esta es una oportunidad emocionante para alguien apasionado por la gestión de propiedades, el servicio al cliente y la construcción comunitaria para tener un impacto significativo. Las responsabilidades actúan como la principal conexión entre los residentes, propietarios, vendedores y personal para abordar consultas administrativas, resolver problemas y mejorar la participación en la comunidad. Supervisar las actividades de arrendamiento incluyendo visitas a la propiedad, inspección de inquilinos, firma del contrato de arrendar y actualización de unidades disponibles para futuros residentes. Gestionar operaciones diarias tales como recopilación de rentas, entrada de datos en sistemas de administración de bienes raíces como Yardi o OneSite, y mantener la presentación precisa de contratos y documentos legales. Asegurar el cumplimiento de las regulaciones administrativas sobre viviendas justas, directrices de sección 8, prácticas administrativas relacionadas con créditos fiscales de ingresos bajos (LIHTC) y otros estándares jurídicos relevantes. Únase a nosotros como Gerente de la Comunidad donde se valorará su entusiasmo por crear comunidades prósperas! Traiga su experiencia en gestión inmobiliaria combinada con su pasión por el servicio al cliente para ofrecer experiencias excepcionales de vida a los residentes y apoyar el éxito operativo en todas nuestras propiedades.
Responsibilities
Act as the main liaison between residents, property owners, vendors, and staff to address inquiries, resolve issues, and enhance community engagement.
Oversee leasing activities including property tours, tenant screening, lease signing, and upselling available units to prospective residents.
Manage day-to-day operations such as rent collection, data entry into property management systems like Yardi or OneSite, and maintaining accurate filing of contracts and legal documents.
Ensure compliance with Fair Housing regulations, Section 8 guidelines, LIHTC (Low-Income Housing Tax Credit) requirements, and other relevant legal standards.
Coordinate property maintenance requests with facilities management teams using CMMS (Computerized Maintenance Management System) tools to ensure timely resolution.
Conduct regular conflict management sessions between residents or staff when necessary to maintain a harmonious community environment.
Administer legal administrative tasks related to landlord‑tenant law, lease agreements, contracts, and legal notices with precision and professionalism.
Promote community programs and events that foster resident interaction while maintaining high standards of customer service.
Monitor property conditions through inspections and CCTV surveillance; report issues promptly to ensure safety and upkeep.
Support leasing efforts through effective sales techniques; upsell amenities or additional services to enhance resident satisfaction and revenue.
Maintain detailed records of all community activities, incident reports, inspections, and correspondence in accordance with company policies.
Requirements
Proven experience in property management or real estate administrative roles; familiarity with LIHTC programs is highly desirable.
Strong knowledge of landlord‑tenant law, Fair Housing regulations, Section 8 housing policies, and legal contract administration.
Proficiency with property management software such as Entrata.
Excellent customer service skills combined with professional phone etiquette and conflict resolution abilities.
Demonstrated ability in property leasing, sales techniques including upselling strategies, and negotiation skills.
Office experience involving data entry, filing systems, legal documentation handling, and general administrative support.
Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast‑paced environment.
Strong understanding of facilities management practices including property maintenance coordination and safety protocols.
Exceptional communication skills—both verbal and written—to foster positive relationships within the community.
A proactive attitude with the ability to handle challenging situations confidently while adhering to all regulatory standards. Join us as a Community Manager where your enthusiasm for creating thriving communities will be valued! Bring your expertise in property management combined with your passion for customer service to deliver exceptional living experiences for residents while supporting operational success across our properties.
401(k)
Health insurance
Paid time off
Vision insurance
About Rockstar Capital
Rockstar Capital is a superior real estate organization founded in 2011 as an investment and property management company. With a dedicated hands‑on approach, each of our communities are managed by a seasoned team of professionals that pride themselves in taking care of its managed properties and valued residents.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Marketing and Sales
#J-18808-Ljbffr
In Summary: Rockstar Capital is seeking a Community Manager to lead and nurture vibrant residential communities . Responsibilities Act as the main liaison between residents, property owners, vendors, and staff to address inquiries, resolve issues, and enhance community engagement . Oversee leasing activities including property tours, tenant screening, lease signing, and upselling available units .
En Español: Buscamos un gerente comunitario dinámico y enérgico para liderar y nutrir comunidades residenciales vibrantes. En este papel fundamental, usted servirá como el principal punto de contacto para los residentes, propietarios, vendedores y miembros del equipo, fomentando un entorno acogedor que promueva la satisfacción de los habitantes y la excelencia operativa. Esta es una oportunidad emocionante para alguien apasionado por la gestión de propiedades, el servicio al cliente y la construcción comunitaria para tener un impacto significativo. Las responsabilidades actúan como la principal conexión entre los residentes, propietarios, vendedores y personal para abordar consultas administrativas, resolver problemas y mejorar la participación en la comunidad. Supervisar las actividades de arrendamiento incluyendo visitas a la propiedad, inspección de inquilinos, firma del contrato de arrendar y actualización de unidades disponibles para futuros residentes. Gestionar operaciones diarias tales como recopilación de rentas, entrada de datos en sistemas de administración de bienes raíces como Yardi o OneSite, y mantener la presentación precisa de contratos y documentos legales. Asegurar el cumplimiento de las regulaciones administrativas sobre viviendas justas, directrices de sección 8, prácticas administrativas relacionadas con créditos fiscales de ingresos bajos (LIHTC) y otros estándares jurídicos relevantes. Únase a nosotros como Gerente de la Comunidad donde se valorará su entusiasmo por crear comunidades prósperas! Traiga su experiencia en gestión inmobiliaria combinada con su pasión por el servicio al cliente para ofrecer experiencias excepcionales de vida a los residentes y apoyar el éxito operativo en todas nuestras propiedades.