The Cary Company
Ready to help businesses succeed, collaborate with co‑workers and be a part of a positive environment in a stable and growing company? The Cary Company, a premier provider of packaging and industrial supplies, is seeking an ambitious, energetic individual to support our dynamic Inside Sales Team. We are looking to fill multiple positions both full and part‑time. This position is perfect for those who enjoy working with customers and growing a book of business, as well as those who thrive on managing multiple tasks while maintaining a curious mindset. No Cold Calling needed (Warm Leads are provided).
In addition to a base compensation, Inside Sales Reps are also eligible after 90 days to participate in our commission program which is paid out once a year. We also have a monthly incentive for high performers in the department each month.
This is an on‑site role reporting to our Addison, IL facility.
Pay Range: $40k-$50k + Incentives, Benefits and Commissions
Growth path provided within department
Responsibilities
Ensure customer success and service efficiency by responding to customer inquiries, providing product information and quotes, and resolving issues promptly and professionally
Help drive repeat business by making exceptional quality of service a high priority, responding promptly and professionally to customer inquiries via phone and email, and identifying upsell and cross‑sell opportunities
Attain new customers by understanding customer needs, expectations, and business goals
Recommend new products or services by keeping abreast of product offerings, industry trends, and market competition
Maintain accurate and organized customer records in the CRM program
Be a forward thinker by continuously seeking opportunities to enhance customer satisfaction and loyalty
Remain organized when sending quotes, following up, and closing sales
Be goal‑oriented and driven by meeting and exceeding individual and team sales targets and KPIs
Deliver a favorable and seamless customer experience by collaborating with customer service, logistics, accounting, marketing, and warehouse teams
Qualifications
Bachelors or Associates degree is a plus
Customer Service experience is a plus
Excellent communication and interpersonal skills
Strong negotiation and problem‑solving abilities
Proficiency in using CRM software and Microsoft Office Suite
Ability to multitask and prioritize tasks in a fast‑paced environment
Detail‑oriented with strong follow‑up and organizational skills and time management
Knowledge of packaging materials and products is a plus
Perks
Medical, Dental, Vision Insurance
Life and Supplemental Insurance
Short Term Incentive Plan
401(k) Provision
Profit Sharing
HRA
Cafeteria Plan
Seasonal company sponsored events
Work/Life Balance
Childcare Reimbursement Program
9/80 Scheduling Option (following 1 year of employment)
About the Company
Been around since 1895
Grown from 30 employees in 2005 to 60 in 2010 and now over 240
Locations in Addison, IL (Headquarters), Indianapolis, IN (2018), Pittsburgh, PA (2019), Salt Lake City, UT (2021), Jurupa Valley, CA (2021), Livermore, CA (2021), Charlotte, NC (2023)
We distribute rigid packaging products and industrial filtration
We have a beautiful newly renovated corporate office/warehouse in Addison
We have a strengths‑based approach working to leverage what the employee likes to do and is good at doing
Privately owned
Culture
Employees get 2‑4 structured one‑to‑one meetings with their supervisor per year (replaces traditional performance review with a 2‑way discussion)
We have various committees employees can join (Culture Committee and Cary Cares)
Fun Fridays, Weekly Yoga, and other company events are some highlights (check out our Facebook page)
Core Values: Growth, Positivity, Customer Driven, Spirited Work Ethic, In This Together
Success Characteristics
Positive/optimistic
Open‑Minded, but still look for ways to make our systems better
Curious/Inquisitive
Customer‑Focused (ease of doing business for our customers)
Supportive of Co‑workers
The Cary Company prides itself on its fun, upbeat culture, providing a comfortable work/life balance and a supportive team environment. Enjoy working at an steady pace, and with knowledgeable co‑workers who together create a customer‑centric and professional team.
#J-18808-Ljbffr
In addition to a base compensation, Inside Sales Reps are also eligible after 90 days to participate in our commission program which is paid out once a year. We also have a monthly incentive for high performers in the department each month.
This is an on‑site role reporting to our Addison, IL facility.
Pay Range: $40k-$50k + Incentives, Benefits and Commissions
Growth path provided within department
Responsibilities
Ensure customer success and service efficiency by responding to customer inquiries, providing product information and quotes, and resolving issues promptly and professionally
Help drive repeat business by making exceptional quality of service a high priority, responding promptly and professionally to customer inquiries via phone and email, and identifying upsell and cross‑sell opportunities
Attain new customers by understanding customer needs, expectations, and business goals
Recommend new products or services by keeping abreast of product offerings, industry trends, and market competition
Maintain accurate and organized customer records in the CRM program
Be a forward thinker by continuously seeking opportunities to enhance customer satisfaction and loyalty
Remain organized when sending quotes, following up, and closing sales
Be goal‑oriented and driven by meeting and exceeding individual and team sales targets and KPIs
Deliver a favorable and seamless customer experience by collaborating with customer service, logistics, accounting, marketing, and warehouse teams
Qualifications
Bachelors or Associates degree is a plus
Customer Service experience is a plus
Excellent communication and interpersonal skills
Strong negotiation and problem‑solving abilities
Proficiency in using CRM software and Microsoft Office Suite
Ability to multitask and prioritize tasks in a fast‑paced environment
Detail‑oriented with strong follow‑up and organizational skills and time management
Knowledge of packaging materials and products is a plus
Perks
Medical, Dental, Vision Insurance
Life and Supplemental Insurance
Short Term Incentive Plan
401(k) Provision
Profit Sharing
HRA
Cafeteria Plan
Seasonal company sponsored events
Work/Life Balance
Childcare Reimbursement Program
9/80 Scheduling Option (following 1 year of employment)
About the Company
Been around since 1895
Grown from 30 employees in 2005 to 60 in 2010 and now over 240
Locations in Addison, IL (Headquarters), Indianapolis, IN (2018), Pittsburgh, PA (2019), Salt Lake City, UT (2021), Jurupa Valley, CA (2021), Livermore, CA (2021), Charlotte, NC (2023)
We distribute rigid packaging products and industrial filtration
We have a beautiful newly renovated corporate office/warehouse in Addison
We have a strengths‑based approach working to leverage what the employee likes to do and is good at doing
Privately owned
Culture
Employees get 2‑4 structured one‑to‑one meetings with their supervisor per year (replaces traditional performance review with a 2‑way discussion)
We have various committees employees can join (Culture Committee and Cary Cares)
Fun Fridays, Weekly Yoga, and other company events are some highlights (check out our Facebook page)
Core Values: Growth, Positivity, Customer Driven, Spirited Work Ethic, In This Together
Success Characteristics
Positive/optimistic
Open‑Minded, but still look for ways to make our systems better
Curious/Inquisitive
Customer‑Focused (ease of doing business for our customers)
Supportive of Co‑workers
The Cary Company prides itself on its fun, upbeat culture, providing a comfortable work/life balance and a supportive team environment. Enjoy working at an steady pace, and with knowledgeable co‑workers who together create a customer‑centric and professional team.
#J-18808-Ljbffr