Wendy's - Northampton
Overview
We are seeking enthusiastic and dedicated Crew Members to join our team in a fast-paced environment. As a Crew Member, you will play a vital role in delivering exceptional customer service while ensuring the smooth operation of our food service establishment. Your responsibilities will include food preparation, cashiering, and maintaining high standards of cleanliness and sanitation. If you have a passion for the food industry and enjoy working with people, we want to hear from you!
Duties
Prepare food items according to established recipes and standards
Operate point-of-sale (POS) systems, including Aloha POS
Provide excellent customer service by taking orders, answering questions, and addressing customer needs
Upsell menu items to enhance the customer experience and increase sales
Handle cash transactions accurately and efficiently
Ensure compliance with food safety regulations and sanitation standards
Assist in maintaining cleanliness in the dining area, kitchen, and restrooms
Support team members by bussing tables and assisting with food handling as needed
Collaborate with kitchen staff to ensure timely service and quality of food
Skills
Previous experience in a quick service or fast food restaurant is preferred
Strong culinary experience with knowledge of food preparation techniques
Excellent time management skills to handle multiple tasks efficiently
Familiarity with cash handling procedures and basic math skills for accurate transactions
Ability to provide outstanding customer service in a fast-paced environment
Knowledge of food safety practices and sanitation guidelines
Experience with retail math concepts is beneficial
Team player with strong communication skills
This is a later evening shift which will start 6pm-7pm and end 2am-3am.
Duties
Prepare food items according to established recipes and standards
Operate point-of-sale (POS) systems, including Aloha POS
Provide excellent customer service by taking orders, answering questions, and addressing customer needs
Upsell menu items to enhance the customer experience and increase sales
Handle cash transactions accurately and efficiently
Ensure compliance with food safety regulations and sanitation standards
Assist in maintaining cleanliness in the dining area, kitchen, and restrooms
Support team members by bussing tables and assisting with food handling as needed
Collaborate with kitchen staff to ensure timely service and quality of food
Skills
Previous experience in a quick service or fast food restaurant is preferred
Strong culinary experience with knowledge of food preparation techniques
Excellent time management skills to handle multiple tasks efficiently
Familiarity with cash handling procedures and basic math skills for accurate transactions
Ability to provide outstanding customer service in a fast-paced environment
Knowledge of food safety practices and sanitation guidelines
Experience with retail math concepts is beneficial
Team player with strong communication skills
This is a later evening shift which will start 6pm-7pm and end 2am-3am.