Fay Group
Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers — they’re homeowners.
Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.
Join us on Our Journey
Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for
a VP, Field Sales
to join our team! Reporting to Genstone Financial Leadership, this position is responsible for establishing, managing, optimizing, and maintaining a profitable and highly productive consumer and Business Purpose Loan (BPL) mortgage operation. This role manages all aspects of sales and operations, including developing and managing sales and operational teams, driving teamwork and productivity, and ensuring operational excellence. Additionally, this role recruits, trains, and develops a results-driving team and implements effective strategies to maintain a competitive product range, ensuring profitability, efficiency, and alignment with business objectives. The role also focuses on continuously refining the operational model to drive sustainable operational growth. Qualifications Include: Bachelor’s degree in Business, Finance, Operations Management or related field (or equivalent experience with a High School diploma/GED) 5+ years’ experience successfully leading sales and operational teams in commercial or residential mortgage lending, business purpose lending, or related functions 5+ years’ experience managing people and leading teams Proven track record of exceeding sales targets and building strong client relationships Strong experience in profit and loss (P&L) management, financial planning, and business strategy execution Strategic leadership with the ability to foster a positive, collaborative work environment Excellent verbal and written communication skills; effective stakeholder communication Strong interpersonal skills to develop and maintain effective relationships across the organization Collaborative, consultative workstyle; invested in team and organizational success Results-driven mindset with strong execution skills; able to link business needs with tactical execution Critical thinking, problem-solving, analytical skills, and sound judgment Ability to analyze financial data, identify opportunities, and develop solutions Capability to manage multiple priorities under tight deadlines in a fast-paced environment High attention to detail and compliance orientation Self-directed, adaptable to ambiguity and change, with high learning agility Professional maturity, integrity, and ability to maintain confidentiality Strong business acumen with fiscal and technical aptitude Proficient in MS Office (Outlook, Excel, Word, PowerPoint) and understanding of systems and workflows to improve operational efficiency Submit Your Resume to Learn More Featured Benefits Medical, Dental, and Vision Insurance Company Paid Life Insurance Disability Insurance Pet Insurance 401k Program with Employer Matching Paid Holidays Wellness Initiatives Employee Assistance Program Compensation The base salary for this position is $150,000 annually This position is eligible for a monthly commission Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a diverse team in backgrounds, experiences, and perspectives. We strive to ensure each employee feels valued, respected, and included, with equal opportunities for success. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, visit
www.dhs.gov/E-Verify .
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a VP, Field Sales
to join our team! Reporting to Genstone Financial Leadership, this position is responsible for establishing, managing, optimizing, and maintaining a profitable and highly productive consumer and Business Purpose Loan (BPL) mortgage operation. This role manages all aspects of sales and operations, including developing and managing sales and operational teams, driving teamwork and productivity, and ensuring operational excellence. Additionally, this role recruits, trains, and develops a results-driving team and implements effective strategies to maintain a competitive product range, ensuring profitability, efficiency, and alignment with business objectives. The role also focuses on continuously refining the operational model to drive sustainable operational growth. Qualifications Include: Bachelor’s degree in Business, Finance, Operations Management or related field (or equivalent experience with a High School diploma/GED) 5+ years’ experience successfully leading sales and operational teams in commercial or residential mortgage lending, business purpose lending, or related functions 5+ years’ experience managing people and leading teams Proven track record of exceeding sales targets and building strong client relationships Strong experience in profit and loss (P&L) management, financial planning, and business strategy execution Strategic leadership with the ability to foster a positive, collaborative work environment Excellent verbal and written communication skills; effective stakeholder communication Strong interpersonal skills to develop and maintain effective relationships across the organization Collaborative, consultative workstyle; invested in team and organizational success Results-driven mindset with strong execution skills; able to link business needs with tactical execution Critical thinking, problem-solving, analytical skills, and sound judgment Ability to analyze financial data, identify opportunities, and develop solutions Capability to manage multiple priorities under tight deadlines in a fast-paced environment High attention to detail and compliance orientation Self-directed, adaptable to ambiguity and change, with high learning agility Professional maturity, integrity, and ability to maintain confidentiality Strong business acumen with fiscal and technical aptitude Proficient in MS Office (Outlook, Excel, Word, PowerPoint) and understanding of systems and workflows to improve operational efficiency Submit Your Resume to Learn More Featured Benefits Medical, Dental, and Vision Insurance Company Paid Life Insurance Disability Insurance Pet Insurance 401k Program with Employer Matching Paid Holidays Wellness Initiatives Employee Assistance Program Compensation The base salary for this position is $150,000 annually This position is eligible for a monthly commission Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a diverse team in backgrounds, experiences, and perspectives. We strive to ensure each employee feels valued, respected, and included, with equal opportunities for success. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, visit
www.dhs.gov/E-Verify .
#J-18808-Ljbffr