Covetrus
Employer Industry: Animal Health Technology and Services
Why consider this job opportunity
Salary up to $61,800
Opportunity for career advancement and growth within the organization
Comprehensive benefits package including health, dental, and vision benefits, along with paid time off and 401k savings
Flexible work environment with occasional travel required
Chance to make a positive impact on veterinary practices and client success
Supportive and collaborative work environment with a focus on employee development
What to Expect (Job Responsibilities)
Deliver technology training engagements for customers using prepared curriculum on identified topics
Conduct online training sessions covering system functionality and best practices for customers adopting new technology
Collaborate closely with customers to ensure satisfaction and develop proficiency in technology solutions
Document and track training activities and progress within the internal CRM/Project Management system
Participate in special projects and perform other duties as required
What is Required (Qualifications)
4-year degree in a related discipline or equivalent experience in a customer-facing role
Minimum 1 year of experience in a customer-facing role, preferably in customer training, implementation, or customer support/service
Proficiency with Microsoft O365 suite
Experience with Salesforce, ServiceNow, ZenDesk, or similar tools preferred
Strong organizational and project management skills
How to Stand Out (Preferred Qualifications)
Technology/SaaS experience preferred
Experience leading presentations, public speaking, or classroom training for technology or software products
Passion for creating and sharing best practices via reliable, repeatable content
Veterinary industry knowledge a plus
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Salary up to $61,800
Opportunity for career advancement and growth within the organization
Comprehensive benefits package including health, dental, and vision benefits, along with paid time off and 401k savings
Flexible work environment with occasional travel required
Chance to make a positive impact on veterinary practices and client success
Supportive and collaborative work environment with a focus on employee development
What to Expect (Job Responsibilities)
Deliver technology training engagements for customers using prepared curriculum on identified topics
Conduct online training sessions covering system functionality and best practices for customers adopting new technology
Collaborate closely with customers to ensure satisfaction and develop proficiency in technology solutions
Document and track training activities and progress within the internal CRM/Project Management system
Participate in special projects and perform other duties as required
What is Required (Qualifications)
4-year degree in a related discipline or equivalent experience in a customer-facing role
Minimum 1 year of experience in a customer-facing role, preferably in customer training, implementation, or customer support/service
Proficiency with Microsoft O365 suite
Experience with Salesforce, ServiceNow, ZenDesk, or similar tools preferred
Strong organizational and project management skills
How to Stand Out (Preferred Qualifications)
Technology/SaaS experience preferred
Experience leading presentations, public speaking, or classroom training for technology or software products
Passion for creating and sharing best practices via reliable, repeatable content
Veterinary industry knowledge a plus
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr